564Results for "customer support"
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Getting Started as a Customer Support Specialist4h 26m
Getting Started as a Customer Support Specialist
Learning Path
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Customer Service Foundations1h 11m
Customer Service Foundations
By: Jeff Toister and Madecraft
Course
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Essential New Skills in Customer Support3h 8m
Essential New Skills in Customer Support
Learning Path
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The 10 Pillars of Customer Experience38m
The 10 Pillars of Customer Experience
By: Brad Cleveland
Course
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Championing the Customer in Everything You Do19m
Championing the Customer in Everything You Do
By: Brad Cleveland
Course
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IT support across verticals and customer relevancy4m
IT support across verticals and customer relevancy
From: Getting Started in IT Support: Core Skills and Career Pathways by Pearson
Video
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Customer Experience: Service Blueprinting32m
Customer Experience: Service Blueprinting
By: Jeannie Walters
Course
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Calming down angry and upset customers3m
Calming down angry and upset customers
From: Customer Service: Problem-Solving and Troubleshooting
Video
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SAP Business One: Sales and Customer Service3h 10m
SAP Business One: Sales and Customer Service
By: Steven Lipton
Course
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AI agents in customer support5m
AI agents in customer support
From: The AI Agent Landscape: Use Cases, Risks, and Impact
Video
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Six Techniques to Build Rapport with Customers Virtually20m
Six Techniques to Build Rapport with Customers Virtually
By: Madecraft and Sana Farooq
Course
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Customer Service: How to Deliver Support Across Languages28m
Customer Service: How to Deliver Support Across Languages
By: Myra Golden
Course
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IT Service Desk: Service Management1h 24m
IT Service Desk: Service Management
By: HDI and Fancy Mills-Knebel
Course
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ROI on AI customer support automation5m
ROI on AI customer support automation
From: AI Pricing and ROI: A Technical Breakdown
Video
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Tips for Managing Stress While Working with Upset Customers47m
Tips for Managing Stress While Working with Upset Customers
By: Yoram Baltinester and Madecraft
Course
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Customer Experience Strategy: Build a Customer-Centric Culture42m
Customer Experience Strategy: Build a Customer-Centric Culture
By: Sam Stern
Course
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Customer Service and Support During Economic Downturns36m
Customer Service and Support During Economic Downturns
By: David Brownlee
Course
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Delivering Exceptional Live Chat Support: Drive Results and Loyalty43m
Delivering Exceptional Live Chat Support: Drive Results and Loyalty
By: Myra Golden
Course
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Use empathy to your advantage in customer support1m
Use empathy to your advantage in customer support
From: Empathy for Customer Service Professionals
Video
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Improving customer support efficiency3m
Improving customer support efficiency
From: Sales Strategy: Using AI and Automation to Sell More
Video
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Cloud and Virtualization for IT Support Professionals: Introduction1m
Cloud and Virtualization for IT Support Professionals: Introduction
From: Cloud and Virtualization for IT Support Professionals by Pearson
Video
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Customer Experience: Creating Customer Personas19m
Customer Experience: Creating Customer Personas
By: Myra Golden
Course
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Use AI to support your customer service efforts2m
Use AI to support your customer service efforts
From: Balancing AI and the Human Touch in Customer Service
Video
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GPT’s impact on customer support and professional settings3m
GPT’s impact on customer support and professional settings
From: Build Your AI Awareness Skills: GenAI Tips for Nontechnical Users
Video
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Technical skills for user support7m
Technical skills for user support
From: IT Help Desk for Beginners
Video
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Creating a Culture of Service49m
Creating a Culture of Service
By: Lisa Earle McLeod and Elizabeth Lotardo
Course
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Building an AI customer support agent10m
Building an AI customer support agent
From: Vibe Code Your First AI App with Lovable and n8n (No Code Required)
Video
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Leverage ChatGPT, Copilot, and Claude for chatbots in customer support and sales3m
Leverage ChatGPT, Copilot, and Claude for chatbots in customer support and sales
From: Generative AI for Marketing Professionals
Video
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Key elements of effective customer service in IT2m
Key elements of effective customer service in IT
From: IT Service Desk: Customer Service Fundamentals with AI
Video
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Define the different voices of your customer2m
Define the different voices of your customer
From: Customer Service: How to Adapt to Changing Customer Needs
Video
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What makes service desk customer service unique?1m
What makes service desk customer service unique?
From: IT Service Desk: Customer Service Fundamentals
Video
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Using a custom model1m
Using a custom model
From: Applied AI: Getting Started with Hugging Face Transformers
Video
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Explore a Career as a Customer Service Representative3h 56m
Explore a Career as a Customer Service Representative
Learning Path
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Service Metrics for Customer Service1h 9m
Service Metrics for Customer Service
By: Brad Cleveland
Course
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Solution: Analyzing customer support interactions3m
Solution: Analyzing customer support interactions
From: SQL Essential Training
Video
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Communication essentials in IT support4m
Communication essentials in IT support
From: IT Service Desk: Customer Service Fundamentals with AI
Video
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Identifying your customers2m
Identifying your customers
From: The Five Most Important Questions You Will Ever Ask About Your Organization (Blinkist Summary)
Video
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Automate customer support replies11m
Automate customer support replies
From: Hands-On AI: Build Automated Workflows in Google Workspace Studio
Video
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Feel confident as you support customers across languages2m
Feel confident as you support customers across languages
From: Customer Service: How to Deliver Support Across Languages
Video
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Using decision matrix to make calculated decisions8m
Using decision matrix to make calculated decisions
From: Professional Scrum Product Owner™ I (PSPO I) Cert Prep
Video
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Exploring three dimensions of customer-centricity3m
Exploring three dimensions of customer-centricity
From: Driving Business Growth Through Customer-Centricity
Video
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Becoming an editorial destination for customers: Intercom5m
Becoming an editorial destination for customers: Intercom
From: Marketing Strategy: Case Studies from Leading Brands
Video
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How to position yourself with the customer2m
How to position yourself with the customer
From: Sales Coaching
Video