Six Techniques to Build Rapport with Customers Virtually
With Madecraft and Sana Farooq
Liked by 17 users
Duration: 20m
Skill level: General
Released: 4/18/2025
Course details
Do you struggle to build strong relationships with customers in virtual settings? In this course, Sana Farooq shares six essential techniques to build rapport with customers virtually. Discover how to personalize your communications, practice empathy, leverage technology for collaboration, and demonstrate your expertise to build trust. After this course, you'll be ready to strengthen customer relationships, increase satisfaction, and enhance your virtual customer service experiences.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Contents
What’s included
- Practice while you learn 1 exercise file
- Learn on the go Access on tablet and phone
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