Turns out your sales data will answer you...if you just ask. Sales Research Agent in Dynamics 365 Sales turns natural language questions into actionable insights ��� with visualizations, recommendations, and visible reasoning. All part of a more agentic approach to CRM. See what it can do: https://msft.it/6044vZo0I
About us
Keep up on the latest news and events for Microsoft Dynamics 365, the only portfolio of intelligent business applications that gives you the agility to deliver operational excellence and delight every customer.
- Website
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http://www.dynamics.com
External link for Microsoft Dynamics 365
- Industry
- Software Development
- Company size
- 10,001+ employees
- Headquarters
- Redmond, Washington
Updates
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Microsoft Dynamics 365 reposted this
AI is moving fast, but scaling it across the enterprise takes more than a successful pilot. At Gartner Application Innovation Business Solutions Summit, Microsoft and Heineken will share how AI apps and agents are being operationalized to automate work, connect systems, and deliver real business value at enterprise scale. Join us for Microsoft: Beyond Pilots – Making AI Apps and Agents Enterprise-Ready. - Tuesday, June 2 - 3:15 - 3:45 PM PDT Add it to your agenda: https://msft.it/6049vZutc
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Procurement doesn’t have to slow business down. Discover how the Procurement Agent in Dynamics 365 Supply Chain Management helped Farmlands automate PO updates and draft follow-ups to support its supplier communications processes. Read the story: https://msft.it/6045vZHTT
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Finance is evolving from a system of record to a system of action. Learn how the Finance Agent in Microsoft 365 Copilot helps put your ERP to work for you, scale your team with governed self-service, and unlock decision velocity. Read more in the blog: https://msft.it/6044vko3Q
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CRM Confessions #2 is here—this time, it’s all about having the right data right when it’s needed, so sellers can stay in the flow of work. Learn more + watch the full series: https://msft.it/6043vXfyc
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Your teams across finance, supply chain, and operations are ready to move faster with AI, but are your systems keeping up? With the Dynamics 365 ERP plugin in Copilot Cowork, now available in Frontier, you can connect data, decisions, and actions across your workflows, from supplier bids to approvals and beyond. Access the business data you need, take action, and update your systems of record, all from Cowork. Read the article: https://msft.it/6041vV0lU
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POLOPLAST GmbH & Co KG is spending less time managing processes and more time driving strategic decisions. Full story: https://msft.it/6043vVpb5
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Big organization, one vision: one BNY. See how BNY transformed the way teams work with agentic CRM so client relationships stay front and center. Watch their story, then discover how simple it is to make the switch to Microsoft Dynamics 365: https://msft.it/6045vVMaX
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AI and agents are reshaping what’s possible for finance teams. Join us at the Gartner Finance Symposium/Xpo to discover Microsoft's vision for agentic ERP — and the latest innovations purpose-built to drive real outcomes. AI in Action: Accelerating Your Frontier Finance Transformation: Wednesday, May 27 | 3:15–3:45 PM EDT Add it to your agenda: https://msft.it/6045vplAU
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“Wait…how are my sales actually going?” Calls made. Notes…somewhere. Pipeline clarity? …debatable. If you’ve ever had to dig through tabs, notes, and half-logged activities just to piece together what happened in a sales call—you’re not alone. That’s exactly the kind of friction agentic CRM is designed to reduce: connecting the dots so you don’t have to. Watch CRM Confessions, the first in our new series exposing the real day-to-day of selling today (and how it could be different). Thinking about making the switch to Microsoft Dynamics 365? We’re making it easy. Learn more + watch the full series: https://msft.it/6040vpB5k