44 questions
0
votes
0
answers
34
views
jXChange OAuth 2.0 endpoint works unstable
I'm trying to test the jXChange SOAP API with the OAuth 2.0 Client Credentials flow, but the API is very unstable - for ~20-30% of results, I'm getting an HTTP 502 Bad Gateway error.
When I re-run ...
- 33
Advice
0
votes
5
replies
30
views
jXChange initial migration via ODI
Is there an option to perform the initial migration of all records from jXChange to our application using ODI?
We've requested ODI configuration and have successfully configured ODI. However, after ...
- 33
Advice
0
votes
2
replies
30
views
Triggering verification / integration with a phone system
I'm completely new to JackHenry and I am trying to integrate it with a new phone system. The legacy phone system used jhCall Center with CTI integration. Incoming calls would automatically trigger a ...
- 255
1
vote
1
answer
56
views
jXchange Endpoint for Changing Customer Email Address Associated to Netteller ID or Online Banking ID
We are attempting to automate a process that will change customer's contact information in our core system. We are using the jXchange CustMod operation to change the customer's email addresses. ...
Advice
0
votes
1
replies
48
views
LnStopCode field in AcctInq response
I need to get the loan stops information. I've found that in the AcctInq response, we have the LnStopCode field and an array of LnStopInfo blocks for each loan stop function.
What is the difference ...
- 33
0
votes
1
answer
103
views
jXChange OAuth flow returns HTTP 502 when calling ServiceGateway.svc
I’m testing the jXChange API with the OAuth authentication flow, but I consistently get an HTTP 502 error when calling the service gateway.
Here’s what I’m doing:
I request an OAuth token using ...
- 33
1
vote
1
answer
50
views
jXChange customer relationships search
I need to query the relationships of a particular customer (e.g., business owner, joint account holder, etc.). I need customer relationships, not the account relationships.
I'm trying to use the ...
- 33
0
votes
0
answers
56
views
CardCVVInq returns “INVALID CARDHOLDER NUMBER” even though EFTCardInq succeeds (SilverLake TEST)
I’m calling Jack Henry jXchange in a SilverLake TEST tenant (core release R2025.1). I can look up the customer and retrieve the card with EFTCardInq, but CardCVVInq immediately fails with “INVALID ...
0
votes
1
answer
83
views
JX OAuth Request Token Issue, getting invalid_client despite having the values obtained from JH
We are trying to test the Scenario: JX OAuth Request Token request.
But when sending the "Request Token" request, we are getting:
{
"error": "invalid_client",
"...
-1
votes
1
answer
109
views
Tag Descriptions for "TagAdded" event in Banno Digital Conversations conversations_events_v4c_fct_cdd dataset
Our FI recently subscribed for a datahub pipelined dataset - conversations_events_v4c_fct_cdd Link. While exploring the data, we came across "TagAdded" event type where we can just see the ...
- 29
0
votes
0
answers
65
views
EES 110000 - PersonProfileCreated Not Returning Customer Information
Is it normal for the EES for PersonProfileCreated not to include any information to identify the customer/login/user? In everyone we get eventContent variable lists "fullName" but there's ...
0
votes
0
answers
154
views
How to register a user using Jack Henry Consumer API after getting access token via client credentials (client ID and secret))?
I'm working with Jack Henry's Consumer API in the sandbox environment. I successfully obtained an access token using the client_credentials flow: ```bash curl -X POST https://auth.banno.com/oauth/...
- 520
0
votes
1
answer
102
views
JackHenry jXchange OAuth 2.0 confidential client credential lifetime
JackHenry will require a public key to access their jXchange API.
What is the maximum lifetime allowed for that key?
If we provided a JWKS URL, rather than the actual key, will JH automatically fetch ...
- 11
0
votes
0
answers
47
views
Is it possible to use EFTCardMod to modify card limits against a self-registered jXchange DMZ Development Environment?
I am wanting to test updating debit card limits via jXchange.
I went through the jXchange Self Registration steps and then proceeded to utilize the JH Postman Public Collection. I am able to perform ...
0
votes
1
answer
137
views
Customer Search API returns random data instead of correct user details in Postman (Test environment)
I'm using the Customer Search API from Jack Henry through Postman in a test environment to search for a user by first name, last name, and SSN. However, when I send the request, it returns random data ...
