How to Approach Problem Solving

During my time as a Navy SEAL, precision and thorough analysis were not just practices but NECESSITIES! The "Five Whys" method exemplifies this approach outside the battlefield, presenting a clear path to problem-solving. Here's how it worked for the Lincoln Memorial's unexpected challenge: 1️⃣ Why is the memorial dirty?Because of bird droppings. 2️⃣ Why are there bird droppings?Birds are attracted to the area. 3️⃣ Why are birds attracted? They eat the spiders there. 4️⃣ Why are there spiders? Spiders eat the insects 5️⃣ Why are there insects? They're attracted to the lights left on at night. The solution? Adjust the lighting to reduce the insects to deter the spiders and birds, directly addressing the root of the cleanliness issue. This method isn't just for maintaining national monuments; it's a powerful tool for any leader or problem-solver in any field. The next time you're faced with a challenge, I urge you to employ the "Five Whys." Get deep. Understand the problem fully before jumping to solutions. By sharing this method, you're not just passing along a problem-solving tool; you're empowering others to think critically and act decisively. Be the one to inspire change, to lead by example.

Are you solving the wrong problem? Solving the wrong problem feels productive but quietly compounds failure. You burn time, resources, and credibility while the real issue continues to grow, often becoming harder and more expensive to solve. Worse, you may optimize the wrong solution, reinforcing bad assumptions and creating the illusion of progress. This leads teams to get stuck treating symptoms, not causes. To identify the correct problem, start by separating symptoms from root causes. 1. Ask “what must be true for this to happen?” and keep drilling down. 2. Reframe the problem multiple ways and test each against evidence, not intuition alone. Seek disconfirming data, not just supporting data. 3. Talk to people closest to the issue. Map cause-and-effect relationships. 4. Define success clearly. If solving the "problem" does not lead to an outcome that matters, you are likely trying to "solve" the wrong problem. #problemsolving #understanding #progress

Passionate problem solvers are easy to label as "too negative" or "having an agenda". Here's a good approach to bringing people on the journey: 1. Start with what you see and hear Describe specific behaviors, patterns, or outcomes as objectively as possible (knowing that we can never be truly objective). Be mindful of your potential biases. Are your emotions and perspective narrowing what you bring up? Avoid using loaded or triggering language. Keep it neutral and clear. 2. Invite others to share what they see and hear By starting with your own observations, you are setting an example for the rest of the team. Invite the team to share their perspectives and observations in ways that focus on understanding, rather than labeling or jumping to conclusions. In the right context, it might be better to start here. 3. Look inwards, observe, and listen Just as you describe outward behaviors, turn inward and notice how you feel about what you’re seeing and hearing. Instead of saying, “This place is a pressure cooker,” try, “I feel a lot of pressure.” Avoid jumping to conclusions or ascribing blame. Again, invite other people to do the same. 4. Spot areas to explore With observations and emotions on the table, identify areas worth examining. Avoid rushing to label them as problems or opportunities. Instead, frame them as questions or areas to look into. This keeps the tone open and focused on discovery. 5. Explore and go deeper As potential areas emerge, repeat the earlier steps: describe what you see, invite others to share, and observe how you feel. It is a recursive/iterative process—moving up and down levels of detail. 6. Look for alignment and patterns Notice where people are starting to align on what they’d like to see more—or less—of. Pay attention to areas where there’s consistent divergence—these are opportunities as well. Ask, “What might it take to narrow the divide?” 7. Frame clear opportunities Once patterns emerge, focus on turning them into clear opportunities. These are not solutions—they’re starting points for exploration. For example: “We could improve this handoff process” or “We’re not all on the same page about priorities.” Keep it actionable and forward-looking. 8. Brainstorm small experiments Use opportunities as a springboard to brainstorm simple, manageable experiments. Think of these as ways to test and learn, not perfect fixes. For example: “What if we tried a weekly check-in for this process?” Keep the ideas practical and easy to implement. 9. Stay grounded and flexible Be mindful of how the group is feeling and responding as you brainstorm. Are people rushing to solutions or becoming stuck? If so, take a step back and revisit earlier steps to re-center the group. 10. Step back. Let the group own it Once there’s momentum, step back and hand over ownership to the group. Avoid holding onto the issue as “your problem.” Trust the process you’ve built and the team’s ability to move things forward collectively.

🔍 Are Your Problem-Solving Habits Holding You Back? 🔍 🎯 As we step into November, a season of planning and setting ambitious goals for the next year, it's the perfect time to ponder on this question. I have been reflecting upon common missteps that hinder our problem analysis and solving - the insight I had was that they apply beyond our professional life: 1️⃣ Missing root-cause analysis: It's easy to take surface-level issues at face value without delving deeper into their origins. Just like when we see a dip in productivity in a team, and we assume they need more training, when in reality, the problem might lie in unclear processes. 2️⃣ Correlation bias: We often confuse what's merely connected with what truly causes a change. For example, just because you received a promotion after networking at an event, it doesn't mean the event caused the promotion. 3️⃣ Lacking an 80-20 focus: When dealing with complex problems, it's easy to get lost in the details. Prioritizing the most impactful actions is vital, just as in life, where focusing on a few major life changes often leads to more significant personal growth. 4️⃣ Confusion between 'Information', 'Insight', 'Implication', and 'Action': Gathering information is not the same as deriving meaningful insight, which, in turn, is different from realizing its implications and taking action. Misunderstanding this process can stall progress and lead to outliers of either ‘analysis / paralysis’ or ‘blind execution’ 💡 So, how do we address these biases and have an effective approach to problem solving? I. Problem Framing: Have a well-laid-out value driver tree that can pinpoint both logically and quantitatively the layers of drivers leading to a situation or problem. Investing deeply in problem definition and framing is often dismissed, but it contributes most foundationally to the eventual success. II. Solutioning: Rigorously think through all possibilities with their pros, cons, risks, and implications. This discipline is critical for every major problem or opportunity, however redundant it may seem. Just like the problem framing stage, in most cases the solution is almost never simply the first hypothesis we think of, but a nuanced and multinomial equation. III. Strategy to Execution: Though I'm addressing this separately, it adds to point II above. Engage real-world practitioners who can validate the execution plan deeply. Set up execution parameters grounded in reality, relying on feedback from past experiences. This ensures a realistic approach from strategy to execution, but also mitigates for inertia risks. 🤔 Being able to recognize the strengths and skills needed for effective problem solving across all these 3 steps is seldom found in one individual. Consider distributing these steps among individuals from complementary backgrounds and experiences. So, how do you tackle these biases in your journey to self-improvement? #ProblemSolving #IdentifyingBiases #ChangeStartsFromWithin

The Case of the Costly Error Once upon a time, a critical bug in a bustling software company was reported in their flagship product just days before a major release. Panic spread through the team like wildfire. The bug was complex, and time was running out. At first, the team tried the usual approach—frantic debugging and patching. But the bug kept reappearing like a stubborn ghost. As deadlines loomed closer, frustration mounted. That's when Jane, one of the senior developers, stepped in. She suggested a different approach: structured problem-solving. She gathered the team in a meeting room and laid out a plan: 01. Define the Problem: They dissected the bug, identified its specific behaviors, and defined the problem statement clearly. 02. Collect Data: They gathered data on when the bug occurred, what actions triggered it, and the system conditions at that moment. 03. Generate Hypotheses: The team brainstormed potential causes, generating multiple hypotheses. 04. Test Hypotheses: They systematically tested each hypothesis individually, isolating variables and gathering more data. 05. Analyze Results: Based on the data collected, they analyzed the results of each test and eliminated hypotheses that didn't hold up. 06. Implement Solution: Finally, they identified the root cause and implemented a solution that fixed the bug once and for all. The bug was squashed, and the release went off without a hitch. What could have been a disaster turned into a valuable lesson. Structured problem-solving saved the day! → When faced with a daunting challenge, don't rush into solutions. Take a structured approach. #dhandhekafunda ps: Structured problem-solving approach acts as a compass when you are not emotionally trapped in the situation. If you are, have another competent individual take the lead. At least be that structured ;)

Most people chase quick fixes. Here's how experts actually solve problems. The blueprint for solving problems effectively: 1. IDEAL Framework ↳ Identify the problem ↳ Define the context ↳ Explore possible strategies ↳ Act on the best strategy ↳ Look back and learn 2. 5 Whys Technique ↳ Ask "Why?" repeatedly ↳ Dig deeper beyond surface symptoms ↳ Find root causes of problems 3. Design Thinking ↳ Empathise with user needs ↳ Define the problem clearly ↳ Ideate creative solutions ↳ Prototype low-fidelity versions ↳ Test and refine with feedback Expert frameworks for structured problem-solving: PDCA Cycle ↳ Plan: Identify and analyse ↳ Do: Implement solutions ↳ Check: Evaluate results ↳ Act: Standardize or restart OODA Loop ↳ Observe: Collect information ↳ Orient: Analyse and synthesise ↳ Decide: Choose action ↳ Act: Follow through Kepner-Tregoe Method ↳ Situation Appraisal ↳ Problem Analysis ↳ Decision Analysis ↳ Potential Problem Analysis The biggest mistake isn't trying to solve problems. It's not using a systematic approach when needed. ♻️ Reshare to help others solve problems better. 🔔 Follow Luke Tobin for more problem-solving insights.

You don't rise by guessing. You rise by solving. Most people walk into a problem and freeze. You walk in and build. Problem-solving isn’t just a skill. - It’s your sharpest edge. - It’s what separates the talkers from the builders. If you're stuck, it's not because you're incapable. It’s because no one taught you how to break a problem down. Let’s change that. 1. Define it. ↳ Name the problem. ↳ Get specific. ↳ Fuzzy problems stay fuzzy. ↳ Clear ones get solved. 2. Slice it. ↳ Big problems are just smaller ones in a trench coat. ↳ Split it. ↳ Sort it. ↳ Attack piece by piece. 3. Twist your thinking. ↳ Stop looking head-on. ↳ Flip it sideways. ↳ Use analogies. ↳ “What else does this remind me of?” 4. Listen hard. ↳ The best insights often come from someone else’s mouth. ↳ You don’t need all the answers. ↳ You need the right ears. 5. Draw it out. ↳ Grab a pen. ↳ Map it. ↳ Flowcharts, sketches, sticky notes (whatever gives the chaos some shape). 6. Step away. ↳ Burnout kills solutions. ↳ Take a break. ↳ A rested brain connects dots a tired one can’t see. 7. Sleep on it. ↳ Literally. ↳ Let your brain run its background process. ↳ Tomorrow, the answer may just be there. 8. Move your body. ↳ A walk. ↳ A sprint. ↳ A soccer game. ↳ When your blood flows, your ideas do too. 9. Reps, not luck. ↳ Problem-solving isn’t a gift. ↳ It’s a habit. ↳ The more you do it, the sharper you get. ↳ Solve something—anything—every day. 10. Stay sharp by staying positive. ↳ Problems aren’t proof you’re failing. ↳ They’re invitations to grow. ↳ Say yes. You don’t need to be the smartest person in the room. You just need to be the one who sees a path forward when others stall. That’s what real problem-solvers do. They move when others freeze. They fix what others ignore. And that? That’s how you build something worth remembering. 👊 Keep solving. ♻️ Repost if you believe every problem is a puzzle waiting to be cracked. ➕ Follow Nathan Crockett, PhD for more.

8 Step Strategic Problem Solving Process. The modern finance professional needs tools like this! Corporate Finance Institute® (CFI) Top strategy firms like McKinsey, BCG, and Bain rely on a structured, hypothesis-driven approach to tackle complex challenges. The McKinsey Problem-Solving Process: Define the Problem Craft a clear, concise problem statement to ensure alignment among stakeholders. Structure the Problem Break down the problem into smaller, manageable components using frameworks like issue trees. Prioritize Issues Identify which components have the most significant impact and address them first. Develop a Work Plan Outline the analyses needed, assign responsibilities, and set timelines. Conduct Analyses Gather data and test hypotheses to uncover insights. Synthesize Findings Combine insights into a coherent story that addresses the problem. Develop Recommendations Formulate actionable solutions backed by data and analysis. Communicate Results. Key Principles: Hypothesis-Driven: Start with an educated guess and test it. MECE Framework: Ensure components are Mutually Exclusive and Collectively Exhaustive. Iterative Process: Refine your approach as new information emerges. Learn More: For a deeper dive into strategy for finance professionals, check out CFI's full course catalog at https://lnkd.in/gQJ5CXQf

"All Problems have a Solution, You Just Have to Do It": 1. Mindset of Problem-Solving: Approach each problem with the belief that a solution exists. This positive mindset is crucial in maintaining motivation and perseverance when tackling difficult issues. Viewing obstacles as opportunities for growth can shift your perspective, making problem-solving feel more like a challenge to conquer rather than a burden. 2. Action Over Analysis Paralysis: Often, the biggest hurdle is getting started. Overthinking a problem can lead to inaction, which prevents progress. Begin by taking small, manageable steps instead of waiting for the perfect solution or plan. The act of doing usually clarifies the next steps. 3. Breaking Down Problems: Large, complex problems can feel overwhelming, but breaking them down into smaller, actionable parts makes them more approachable. Each step taken toward resolving a part of the problem brings you closer to the overall solution. 4. Persistence and Adaptability: Not every solution will work on the first try, but persistence is key. Failure isn’t the end but rather feedback on how to adjust your approach. Be flexible and ready to adapt your strategies as new information or challenges arise. 5. Resources and Support: Sometimes, solutions require collaboration, research, or the use of external tools. Don’t hesitate to seek help from others or lean on available resources. Different perspectives often lead to innovative solutions you might not have considered on your own. 6. Learning Through Doing: Action leads to experience, and experience provides insight. Even if the initial solution isn’t perfect, doing something allows you to learn and refine your approach. Progress, no matter how small, creates momentum, reinforcing the belief that solutions are achievable. 7. Confidence and Accountability: Taking action builds confidence. Once you’ve solved one problem, you’re more likely to believe you can solve the next. Holding yourself accountable to the process of problem-solving helps maintain consistency in facing challenges head-on. 8. Overcoming Fear of Failure: The fear of failure often holds people back from acting. Understand that failure is a natural part of problem-solving and can be a stepping stone to success. Embrace failure as part of the journey, not as an endpoint. 9. Creative Solutions: Sometimes solutions require thinking outside the box. Experiment with creative approaches, especially if traditional methods aren’t working. Innovative problem-solving often comes from willingness to try unconventional methods. 10. Final Takeaway: Every problem has a solution, but that solution requires action. Rather than being paralyzed by uncertainty or fear, focus on doing. The solution often becomes clearer as you move forward. #ProblemSolving #MindsetMatters #ActionOverFear #GrowthMindset #SolutionsFocused #TakeAction

Are you interested in getting better at solving problems in production? Take a look at the OODA loop. By breaking the problem solving process into discrete steps, it can help you avoid rushing to the wrong conclusion. We used this heavily at The Last Pickle. Observe: Use your dashboards and tools to gather as much information as possible. Leverage the USE method to consider system resources, identify algorithmic inefficiencies, and be open to new information. Orient: Build a mental model based on the information you’ve observed. Challenge the assumptions you’ve made. Hold your convictions loosely and be open to changing your mind. Decide: This is where you finally figure out what you're going to do based on your mental model. Make sure you understand the consequences of your decision, are able to roll it back, and if it's changing production, you're able to do some sort of A/B test to determine if things have improved. Act: Time to finally do the thing. Who's responsible? Make sure it's clear who's doing what and how you'll evaluate success. Go back to step one, and observe. Repeat till the problem is solved.