Sales Quota Achievement

Selling to ENT without changing your pricing model is like showing up to a black-tie event in flip flops. MM pricing models don’t survive in enterprise sales. Why? Because selling 1,000 licenses to an enterprise isn’t 20x harder than selling 50 - but if you don’t adjust your pricing strategy, it will be 20x more painful. Enterprise buyers don’t think in per user terms. They think in budgets, forecasts, and cost centers. They want predictability, not a CPQ nightmare where they’re adjusting seat counts every quarter. If you’re moving upmarket, here’s how to avoid looking like a tourist at the grown-ups’ table: 1. Kill per-user pricing for large accounts. Enterprise CFOs see per-user models as a ticking time bomb...every new hire adds cost. Instead, sell in committed tiers, annual volume contracts, or all-you-can-eat licenses. - Instead of “$50 per user, per month,” structure it as, “$X for up to 1,000 users.” - Price for usage, not headcount - think storage, API calls, transactions, etc. 2. Enterprise doesn’t “expand naturally.” Build in expansion from day one. For MM, you can land small and grow. Enterprise doesn’t work that way. - Ramp pricing: Year 1 at 60%, Year 2 at 80%, Year 3 at 100%. Predictable growth, no CFO freak-outs. - Auto-expansion clauses: If usage exceeds X%, licenses auto-scale. Protects you from procurement pulling a “we’ll just add seats later” stunt. 3. Enterprise buyers expect to “win.” Give them a win - without losing. These buyers are trained to negotiate. They want a lower per-unit cost, but they’ll commit bigger dollars to get it. - Introduce an ENT Rate...lower per-unit cost, but higher minimum commit. CFOs love “efficiency,” and you get more ARR locked in. - Structure custom packaging that makes them feel special. Limited access to beta features, priority support, or bundled services. Want to win in enterprise? Stop selling like an SMB rep. Price for scale, control the expansion, and let procurement “win” on terms that make your CFO smile.

7 proven ways to increase FMCG sales without discounts Discounts might seem like the easiest way to increase sales, but they’re also the fastest way to lose profits and damage your brand. There’s a better way. In 2013 when I started as a sales team lead in FMCG, I struggled. I relied on price discounts as the only way to increase my sales in stores, but this was unsustainable. Over time I learnt these 7 strategies and I’ve used them to double sales of established brands in retail outlets in 6 - 12 months. It is more sustainable for the company and your Bosses will love you. 1. Product visibility and placement. Shoppers buy what they see. Make sure your products are in the right place, such as eye-level shelves, hotspots, and checkout zones. 2. Strong retailer relationships. Retailers will champion your products if they feel valued and are incentivized. Offer quarterly rewards, better margins, or recognition programs to win their loyalty. 3. In-store communication. Your communication material in the store is your silent salesperson. Use clear, benefit-focused messages on materials like wobblers, banners, posters and shelf talkers to educate shoppers. 4. Right pricing. Help retailers stick to recommended prices. Educate them on their margins and how fair pricing improves volume and profits. 5. Product distribution. If it’s not on the shelf, it can’t sell. Fix stock outs, prioritize key outlets, and close distribution gaps to keep shelves full. 6. Shopper engagement through sampling. Sampling builds trust. Let shoppers experience your product firsthand through demos or activations in high-traffic stores. 7. Effective sales team execution. Your sales team is the engine. Train them, set clear KPIs, and give them juicy incentives to ensure great execution. Which strategy will you focus on first?

Most sales leaders run their calendars backwards. They review calls after they happen. They review pipelines after deals stall. They review activity after the week is over. Then they wonder why they're always playing catch-up. I want to challenge every VP, Director, and Manager reading this: Open your calendar right now. Find every meeting with "review" in the title. Now flip it. Call review → Call prep Pipeline review → Pipeline planning Activity review → Activity planning Forecast review → Forecast building And move them earlier in the week. This is what I call becoming a Proactive Leader. Most one-on-ones are backward-looking. "What happened last week?" "How did that deal go?" "Why didn't you hit activity?" That's all after the fact. You can't change what already happened. Proactive one-on-ones are forward-looking. "What's the plan this week?" "What do you need to win that deal?" "How are we going to hit activity?" Same amount of time. Completely different results. Think about it: You spend 30 minutes reviewing a call that already happened. What if you spent those same 30 minutes prepping for the call before it happened? Role playing. Practicing objections. Planning the flow. Which one actually moves the needle? Here's my challenge: Over the next 90 days, flip your calendar from reactive to proactive. Every review meeting becomes a prep meeting. Every backward-looking conversation becomes forward-looking. Watch what happens to your team's results. Proactive leaders don't just inspect what happened. They architect what's going to happen. That's the difference.

𝗠𝗼𝘀𝘁 𝗿𝗲𝗽𝘀 𝗸𝗻𝗼𝘄 𝘁𝗵𝗲𝗶𝗿 𝗠𝗼𝗻𝗱𝗮𝘆 𝗰𝗮𝘀𝗲𝘀. 𝗙𝗲𝘄 𝗸𝗻𝗼𝘄 𝘁𝗵𝗲𝗶𝗿 𝗠𝗼𝗻𝗱𝗮𝘆 𝘀𝗮𝗹𝗲𝘀 𝗽𝗹𝗮𝗻. You wake up knowing exactly which OR or account you’ll be in today. But ask yourself: Do you know which stakeholders you’ll be growing your territory with this week? Which accounts you’re expanding? Which new doors you’re opening? Too many reps wing it—scrolling through a customer list when they “find time.” . That’s not a strategy. That’s roulette. Here’s the truth: ➡️ Case coverage is the baseline. Sales activity is the lifeline. ➡️ The business you have today can be gone tomorrow. ➡️ If you don’t make selling the top priority every day, it won’t happen. So instead of waking up reactive, try this: Sunday night, or better yet...Friday afternoon— map three proactive sales actions for the week. Not “if I get a chance” calls—committed steps tied to growth. Treat them like OR cases: scheduled, non-negotiable, and critical. Because isn’t it smarter to grow consistently than scramble after you lose business? 𝗛𝗼𝘄 𝗱𝗼 𝘆𝗼𝘂 𝗸𝗲𝗲𝗽 𝘀𝗮𝗹𝗲𝘀 𝗮 𝗽𝗿𝗶𝗼𝗿𝗶𝘁𝘆 𝗲𝘃𝗲𝗿𝘆 𝘄𝗲𝗲𝗸?

It’s time to stop thinking like it’s 2005. Correlation may flatter your GTM story, but only causation proves impact. More than 80% of companies missed their sales forecast in at least one quarter over the last two years (Gong, 2024). In H1 2024, 49% of companies missed their revenue goals (GTM Partners Benchmark Report, 2024). At the same time, executives keep putting faith in attribution models that only tell a sliver of the story. 𝗛𝗲𝗿𝗲’𝘀 𝘁𝗵𝗲 𝗽𝗿𝗼𝗯𝗹𝗲𝗺: too often, data is interpreted in ways that confirm existing assumptions rather than test them. Harvard Business Review found that sales leaders are frequently blindsided by overinflated forecasts driven by “all-too-human behavior” (Harvard Business Review, 2019). GTM Partners research shows that poor data quality can cost companies up to 25% of annual revenue, yet 60% don’t even measure these costs. That’s value leakage every CFO cares about. It’s time to fix this. Here are 5 ways to make GTM decisions actually data-driven: 1. 𝗦𝘁𝗮𝗿𝘁 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝗻𝘂𝗹𝗹 𝗵𝘆𝗽𝗼𝘁𝗵𝗲𝘀𝗶𝘀: Harvard Business Review notes that “consistently accurate sales forecasts are rare because many companies fail to align their sales and marketing departments.” Assume your campaign 𝘸𝘰𝘯’𝘵 work—then try to prove yourself wrong.     2. 𝗥𝘂𝗻 𝗽𝗿𝗼𝗽𝗲𝗿 𝗶𝗻𝗰𝗿𝗲𝗺𝗲𝗻𝘁𝗮𝗹𝗶𝘁𝘆 𝘁𝗲𝘀𝘁𝘀: Compare your marketing results to a control group to see the actual lift your efforts create. MIT Sloan warns that confirmation bias leads us to “interpret ambiguous facts in light of preexisting attitudes.” Stop crediting natural growth to your LinkedIn ads.     3. 𝗕𝘂𝗶𝗹𝗱 𝗿𝗲𝗱 𝘁𝗲𝗮𝗺𝘀 𝗳𝗼𝗿 𝗺𝗮𝗷𝗼𝗿 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻𝘀: MIT Sloan recommends bringing together “different perspectives on the same issue” because organizational biases cloud interpretation. Create space for contrarians—the risks of blind spots are too expensive to ignore.     4. 𝗧𝗿𝗮𝗰𝗸 𝗹𝗲𝗮𝗱𝗶𝗻𝗴 𝙖𝙣𝙙 𝗹𝗮𝗴𝗴𝗶𝗻𝗴 𝗶𝗻𝗱𝗶𝗰𝗮𝘁𝗼𝗿𝘀: Research shows the average B2B buyer has ~31 touchpoints with a brand before deciding (Dreamdata, 2024). Your last-touch attribution is missing most of the story.     5. 𝗣𝗿𝗲-𝗿𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝘆𝗼𝘂𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗺𝗲𝗻𝘁𝘀: Record in advance your testing methodology and success criteria. This prevents “analysis after the fact” bias and ensures accountability when results don’t fit expectations. 𝗕𝗼𝘁𝘁𝗼𝗺 𝗹𝗶𝗻𝗲: If your data never challenges you, it’s not science; it’s storytelling. The companies that break through are the ones willing to let the data argue back. What’s the most obvious confirmation bias you’ve seen in GTM? #GTM #MarketingLeadership #causalinference  

Targeted revenue provides stretch goals for sales teams. But it's also vital for strategic planning. Here's how targeted revenue works and why it matters for FP&A. 1) Start with known and knowable sales This is the core of a sales forecast. Every company should maintain sales activity in a CRM. This may be broken down by customer, channel, product category, SKU, or a combination of all. Customers are known, the stage of the sales process is clear, and the amount of the deals are quantified. If a company is planning using driver-based forecasting, the sales outlook may omit this level of detail since the figures won't tie directly to customer accounts. 2) Layer in a stretch target. Many companies don't know which specific customers will generate revenue a year from now. Even if they do, there’s uncertainty in the amounts. But this shouldn’t stop setting the targets. Revenue targets can be based on forecasts within a sector or revenue channel where sales managers believe there's untapped opportunity, rather than with a specific customer. This brings about a focus on sales strategy, marketing, and other sales initiatives to make inroads in those channels. 3) Quantify the opportunities A vital, but challenging task, is for the sales team to put numbers to those opportunities: • Which channels are most promising? • What the potential deal size? This provides FP&A with a foundation for all-in revenue planning. 4) Cascade the impact Once a revenue target is set, it doesn't stop at the sales forecast. It drives the operating assumptions further down the P&L, for capex, and for financing: • Direct costs • Gross margins • Headcount planning • Compensation • Marketing • Facilities • Debt 5) Build in timing assumptions It's rare for revenue to be forecast in neat, even increments. FP&A needs to decide: • Smooth it evenly throughout the year • Front-load, if sales are aggressive • Back-load, if sales are conservative • Weight it, if seasonality is in play The choice of FP&A or a Controller is not just for revenue recognition. It impacts hiring plans, marketing, cash flow, and especially working capital needs. 6) Apply conservatism discounts Targeted revenue is aspirational and hardly guaranteed. Because of this, the financial model benefits from conservatism or scoring adjustments upon which scenarios can be run. A sale may be all-or-nothing, where it's either won or it's not. Weighted confidence levels can allow for scenario triggers so forecasts adjust dynamically. This helps FP&A and sales create what I call "tiers of planning" -- high, mid, and low confidence. Tiered planning sets optimistic and conservative sales thresholds. 7) Apply the plan With sales targets at various thresholds, FP&A can better plan for the rest of the FP&A and set performance milestones.

Just watched a sales leader lose 5 of his top reps after spending months perfecting a "winning" sales methodology that his team HATED. After 18 months of work, the CEO killed his career with six words: "Your team keeps missing their numbers." After analyzing 300+ sales teams and thousands of reps I've identified the exact leadership framework that separates 90%+ quota attainment from the industry average of 60%. The BIG missing piece that most sales leaders miss? Stop running meetings as status updates. And start treating them as PERFORMANCE ACCELERATION ENGINES. Here is the GOLDEN Leadership framework: GROWTH MINDSET: Start every meeting with these 3 strategic elements. → Team member shares industry insight or sales technique (creates learning culture) → Discuss application to current deals (makes learning actionable) → Rotate presenters weekly (builds leadership skills company-wide) This approach increased team knowledge retention by 72% across my client base. OPTIMIZATION SESSION: Have top performers demonstrate and teach these 4 specific skills. → Objection handling techniques (with exact language used) → Discovery questions that uncovered hidden needs → Email templates that generated 80%+ response rates → Closing language that accelerated decisions Use this exact script: "Jeff, you closed that impossible deal with [company]. Walk us through exactly how you handled their [specific objection] so the team can replicate it." LEADERBOARD ACCOUNTABILITY: Create what I call the "Performance Matrix" with columns for. → # of Booked Discovery Calls (activity metric) → New opportunities generated (pipeline metric) → Percentage to monthly target (results metric) → Weekly win or learning (growth metric) DATA & DEVELOPMENT: Each rep inputs and shares three critical elements. → KPIs for the week (leading indicators - 100% controllable) → Sales results (lagging indicators - what they actually sold) → Wins or learnings (development indicators) EXECUTION: Randomly select an AE to role play live. → Use a jar or spinning wheel to pick sales scenarios → Focus on objections, cold calls, or tough situations → Play the difficult prospect yourself → Provide immediate feedback and coaching This gets your team sharper before they jump into their day, and knowing they might be selected drives preparation. NEXT LEVEL MINDSET: End with motivation to conquer the week. → Short visionary speech or gratitude to the team → Positive reinforcement → Ensure they leave with the right mindset This is what they'll remember as they enter their next task or meeting. "REAL RESULTS from this framework: ✅ An IT services client increased sales by 37% in just 30 days ✅ Average rep retention improved from 18 months to 36+ months ✅ Team productivity increased 42% with the same headcount ✅ Top performers stopped taking recruiter calls Hey sales leaders… want a deep dive? Go here: https://lnkd.in/e2iZ7Rmv

Bad goal setting can cripple your business (I know from firsthand experience). Here's how to set goals that propel your business forward. Step 1: Analyze last year’s performance. You can’t set the right goals without the correct information. So, take some time to gather data from the previous year to find areas of strength and weakness. Look at your: Revenue streams — what are your most profitable areas? Your biggest cost centers? Sales & marketing — can you spot trends in customer acquisition or marketing ROI? Operations — where is your business bottlenecked? Where might you be overstaffed? Employee performance — look at productivity and churn. Which direction are things going? — Step 2: Brainstorm areas for improvement. Write down all the possible things you could work on. This is a great group activity for your leadership team or even the whole company (depending on your size). The data you’ve collected in step 1 should give you some idea of opportunity areas. One tip: don’t discount an idea just because it’s hard. Often the biggest impact things are hard to do. But you should be realistic about the effort required to get something done, and its chances of success. — Step 3: Set SMART goals Specific: Define clear and precise goals. Instead of saying "increase sales," say "increase sales by 12% in the next 6 months." Measurable: Ensure each goal has quantifiable metrics. E.g. "Reduce customer acquisition costs by 15% by the end of the year." Achievable: Set realistic goals based on your resources, budget and other constraints. E.g. if you have limited cash, avoid goals that would severely impact your monthly cash flow. Relevant: Align goals with your overall business objectives. Ensure they address the key areas for improvement identified earlier. Time-bound: Set deadlines for each goal. E.g. "launch a new service by Q3." — Step 4: Develop an Action Plan For each goal, create an action plan that outlines: Steps and Milestones: Break down each goal into smaller, manageable tasks. Set milestones to track progress. Resources: Identify the resources needed (time, money, personnel) and ensure they are available. Responsibilities: Assign tasks to specific employees. Ensure everyone understands their role and what is expected of them. Timeline: Establish a timeline with deadlines for each task and milestone. Doubling down on one point there: always assign tasks to a single person. They can still bring in other people to contribute, but it’s one person’s responsibility to get it across the finish line. — Step 5: Monitor and Adjust Goals are not static. Regularly check your progress, and adjust based on new insights or changing circumstances. Schedule monthly and/or quarterly reviews to keep everything on track. Having a simple KPI tracker is a good way to keep tabs on things. Make sure you’re regularly checking in, and ask people to flag any roadblocks or necessary adjustments as soon as they identify them.

I’ve talked a lot about the #WINSMART framework, but what does it actually look like when we put it into practice in sales management? Having a clear strategy is essential in sales. The WIN (W-Why, I-Ideas, N-Navigate) SMART framework builds upon traditional goal-setting methods, offering a more comprehensive approach. It guides us in mapping out a strategic path to achieve our goals effectively. Start by understanding the 𝗪𝗛𝗬 behind your sales objectives.  ↳Shared vision is crucial for motivation and alignment. Next, focus on generating innovative 𝗜𝗗𝗘𝗔𝗦.  ↳ Collective approach to collaboration often leads to more effective sales tactics and greater sense of ownership. Once you have your goals and strategies in place, it’s time to 𝗡𝗔𝗩𝗜𝗚𝗔𝗧𝗘. ↳ Create a clear roadmap, identify potential obstacles and develop contingency plans to address them, ensuring your team can adapt as challenges arise. After the WIN framework is established, your SMART goals take shape, focusing on being Specific, Measurable, Achievable, Relevant, and Time-Bound. Giving shape to your WINSMART strategy in sales gives us leaders the incredible opportunity to shape our teams and inspire them with a growth and strategic mindset. #Coaching #SalesManagement #Performance #Leadership #Training

My lifetime quota attainment as an AE was 215%. That’s across 4 different startups and 3 different industries. Here are the 4 non-traditional sales metrics I tracked every day to make sure I was on target: Your sales leader is going to want you to focus on the usual suspects: Number of opportunities, average ACV, and time to close. Hell, I even posted about it last week... But those are tablestakes. If you want to hit quota, you need to focus on these metrics too: 1. Talk Time I’ve listened to thousands of recorded calls. Most reps still talk 80% of the time. But win rates improve dramatically when talk time is closer to 50/50. Why? The client feels heard. You uncover actual needs. Then you can tailor your pitch to just what matters, and they actually want to take your next call. Aim for 40%. 2. Days in Deal Stage What good is a whale if it hasn’t moved in 45 days? How valuable are 5 net-new opps if they’re all stuck in ‘Initial Disco’? If deals aren’t moving, your prospect hasn’t seen the value. Maybe you were talking too much. Target: 7 days in early stages, 21 max in later stages. 3. # of Peer Calls Listened To In a remote world, you no longer have the benefit of casually hearing your neighbor's talk track in passing. You have to make time for it. And don’t just stick to your own team. Listen to top performers in other segments. Tune into CS calls, BDR calls, internal product or marketing syncs. Aim for 5 calls per week (2 hours). If you learn nothing, I’ll buy you lunch. 4. Referrals. Warm intros close faster and at higher rates. If your prospect wants a discount, instead of tying it to an arbitrary close date, ask for a few introductions instead. Double your pipeline. Double your attainment. These aren’t the flashiest metrics. Sales leaders may disagree. But these are the 4 I swear by.  What are the non-traditional sales metrics you track?