Daisy Lovelace

Honored to join a team of elite scholars serving as track chairs at Academy of International Business (AIB) Annual Conference, 2026, Manchester, England. As the chair of Global Value Chains, Networks and Operations Track, I look forward to promoting cutting-edge research in key areas like: Global open innovation; Global value chains; Offshoring, reshoring and friendshoring; Cross-border Connectivity and Cross-border R&D and technology Networks. Description of Global Value Chains, Networks and Operations Track. This track focuses on managing global value chains and operations. It covers supply chains, managing global operations and logistics, reshoring and backshoring strategies, relocation (of production, marketing, HQ or innovation centers), global networks and alliances, managing R&D clusters, and global crowdsourcing. Keywords: Global open innovation; Location decisions; Supply chains; Global logistics; Global value chains; Offshoring, reshoring and friendshoring; Outsourcing; Connectivity; Cross-border R&D and technology management; Intellectual property protection; Alliances; Networks.

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“In this article, we describe actions CEOs can take to develop an optimal operating model “fingerprint”—defined as the unique combination of design choices CEOs make across all 12 elements—that can deliver their strategy and create value. Our research shows that the operating model is one of the most significant enablers of performance within a CEO’s direct control. Before embarking on this journey, however, chief executives should identify the root causes of their strategy-to-performance gap, consider how broadly to redesign their operating model, and chart a course to lead the deep change required.” #strategy #7Smodel #management #leadership #ceo #organisations

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Harvard Business Publishing recently featured five faculty perspectives on classroom AI policies - from the U.S., Mexico, and the U.K. - and the differences compared to broader institutional guidelines. Despite the different policies, a common thread unites them 👉 #AI in #education should balance freedom to explore with clear expectations on #ethics, reflection, and critical evaluation. As one professor put it: “Instead of policing whether students use AI, scaffold how they use it.”

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🚨New paper alert – Corporate Digital Responsibility (CDR) in AI-Driven Marketing ⚖️As AI revolutionizes marketing, its ethical challenges can no longer be ignored. This urgency is why Werner Kunz and I have dedicated years to championing CDR. Our passion resulted now in a comprehensive article for the 📚 Encyclopedia of ArtificialIntelligence in Marketing.   🔍We define CDR as the principles guiding a firm's ethical, fair, and protective use of data and technology within its digital ecosystem. CDR isn't just about compliance - it's a strategic imperative for building trust and creating a more responsible digital future in the age of AI. 🤝A heartfelt thank you to Werner Kunz 🎓 for leading this project and our wonderful cooperation! 📘Kunz, Werner. H., & Wirtz, Jochen. (2025). Corporate Digital Responsibility (CDR) in AI-Driven Marketing. In R. Ladhari (Ed.), Encyclopedia of Artificial Intelligence in Marketing. Springer. Access the article here: 🔗https://lnkd.in/gU9hEvV3 or here: 🔗https://lnkd.in/gYuadJP8 #CDR #CorporateDigitalResponsibility #AI #ArtificialIntelligence #GenAI #DigitalMarketing #AlgorithmicBias #Privacy #Ethics #BusinessEthics #AIEthics #ResponsibleAI #DigitalTransformation #CustomerTrust #CSR #GDPR #AgenticAI #Marketing #ServicesMarketing #ServiceManagement #CustomerService #Service

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I was honored to have the opportunity to seek guidance from MIT President Sally Kornbluth on how MIT envisions its role in the age of AI. I deeply value this rare chance to learn from her perspective, which was both insightful and inspiring. During our conversation, I also shared some reflections from my recent research brief on Human–AI Symbiosis. In this era of accelerated AI, MIT’s vision reminds us that technology is not only about intelligence, but also about coexistence, governance, and sustainability. My brief touched on three dimensions: Multi-layered symbiosis frameworks — from tools and collaboration to institutions and civilizations AI for sustainable development — inclusive, low-cost AI possibilities for Asia and the Global South Cross-disciplinary governance experiments — integrating humanities, sciences, and technology into new forms of governance Human–AI Symbiosis is not only a technical frontier, but also a cultural and institutional experiment.

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