AT&T

It’s almost summer internship season again. Before we welcome the next group of young professionals to our offices, let’s take a look at meaningful opportunities #LifeAtATT offers students across the country regardless of their field. Learn more about our early career programs and internships: https://lnkd.in/emnA9nTF

For Specialist Training Delivery Nadine, every new hire class is a chance to pay forward the support from leaders and mentors she received when she started. Starting her #LifeAtATT in our call centers herself, she knows firsthand the early difficulties new reps experience and how to overcome to provide the best customer experience possible. We asked her about the skills needed to bring the AT&T Guarantee to life for millions across the country and here’s what she said: “A lot of us come into our first call center role nervous and unsure. For that reason, I try to create an environment where people feel supported and capable of growing. I train people across several customer-facing organizations, and it’s one of my favorite parts of the job to get to support so many teams. Across all of them, adaptability is huge. Technology changes fast, customer expectations evolve constantly, and now two days are exactly the same. Communication, empathy, critical thinking, and being able to genuinely connect with people makes all the difference.”

What does it take to be a top performer in Field Sales? We went to members of our team to find out… Put these tips into action and start making a bigger impact with us: https://lnkd.in/eEf8Ujc3 #LifeAtATT

Last week, our Veteran recruiters shared their experiences making the military-to-civilian transition. This week, they’re back with even more helpful tips. Get valuable advice on everything from filling out an application to starting in a new role. https://lnkd.in/epnxbYgh #LifeAtATT

TLDR: Copper is outdated & unreliable - fiber & wireless are faster and energy efficient. Here’s what we are doing to improve connectivity for Californians. https://lnkd.in/eu38vFrk

Operating the nation’s largest and most reliable network is a team effort. Recently Sonya, Lead Sourcing Management, and some of her teammates took a trip to Network Operations to take a tour of the facilities with Senior Real Estate & Construction Manager Taylor. How does seeing a few installations help with legal work? We’ll let Sonya explain: “We are all working to put the customer first, period. This trip helped me understand how our job functions relate to one another. I work with contracts and suppliers, and the question we always ask ourselves is, ‘Is this a mission critical contract?’ I had the chance to see our network in action, and now I have even more knowledge to answer that question and continue to support our Network Ops teams.” #LifeAtATT

Travel to Summit starts today for many of our top performers and the excitement is ramping up. Connectivity Experts like Richard finished last year in the top 2% - that’s dedication to driving results and providing the best customer experience possible. Before hitting the beach for some much deserved and hard-earned fun in the sun, we asked the two-time Summit winner what makes #LifeAtATT perfect for motivated sellers like him: “AT&T fosters an engaging work environment where individuals are encouraged to be themselves, enjoy their work, and pursue ambitious goals. A strong culture of recognition is evident through incentives and celebrations of success. The organization is deeply committed to internal growth, providing opportunities and resources that empower employees to advance their careers and reach their full potential.” See how you can reach your full potential with us: https://lnkd.in/eZCZyyz4

Connecting millions to greater possibility – one customer at a time. Our technicians bring the power of our industry-leading tech to their local communities, providing superior service at an incredible scale. They’re knowledgeable, highly skilled, and dedicated to providing the best experience for our customers. That’s the AT&T Guarantee in action. Learn more: https://lnkd.in/gJrzMhVb #LifeAtATT

We’re experiencing a time of unprecedented innovation. With so many emerging technologies promising to change the ways we work and connect with one another. At AT&T, we’re leading the charge – whether it’s leveraging AI to enhance our products or setting a new standard for customer service with the AT&T Guarantee. This transformation calls for leaders with both the knowledge and drive to make it happen. Associate Director Tamekia tells us how her long career in our Call Centers made her the leader she is today, and the ways her team is meeting the moment. https://lnkd.in/g7vUKrj8 #LifeAtATT

We’ve been changing the way people connect for over 150 years. Senior Specialist Tech Vendor Manager Tara has been here for nearly 32 of them. In that time, she’s seen the payphone go from everyday sight to public art, and the coins in your pocket needed to use them be replaced with the phone itself. All that history and innovation encapsulated in one image. It's fun to look back, but our minds are on the future and how emerging tech like AI and advancements in satellite communications will shape. Learn more about the exciting work and see how you can be a part of #LifeAtATT: https://lnkd.in/gU4YgdvQ