How to manage Dropbox Protect
In this article
The information in this article applies to Dropbox Protect admins.
Dropbox Protect is designed for security and IT admins to help secure company files and manage sharing across the following connected apps:
- Dropbox
- Microsoft 365 (OneDrive and SharePoint)
- Google Drive
Admins will be able to identify potential risks, such as files shared with external users or files accessible through public links. From the Protect interface, admins can review item details, adjust permissions, or apply policies to help reduce risk.
Note: Admins can see files shared through specific connected apps, but Protect doesn’t provide access to user’s local files or browser history.
What admins can do with Dropbox Protect
Admins can use Dropbox Protect to:
- Review file access
- Identify external sharing, broadly accessible links, and other risky permissions
- Adjust access or sharing settings to reduce exposure
- Apply policies that detect and respond to risky sharing patterns
- Track changes for auditing and oversight
How to access Dropbox Protect
If you have access to Dropbox Protect on its own or in addition to other products, you can get started with Dropbox Protect by logging in to your account at dropbox.com/protect/app.
How to use filters
You can use filters to quickly find documents based on specific criteria, such as last modified date, file type, application, sharing status, and more. Preset filters make it easy to view common access level groupings, like files shared with personal accounts.
How to use Policies
You can use Policies to help protect your organization’s data by automatically finding and fixing potential risks. Policies scan your content every day and alert you to issues like open links, external sharing, or inactive accounts.
How to fix security risks
You can fix security risks in Protect by adding or removing collaborators, adding or removing links, deleting items, or stopping sharing.
How to view item details
After clicking on an item, you can see the it’s sharing settings, collaborators, access levels, and metadata.
Note: Items that have access that are managed at a higher level need to be fixed in their source app.
Learn more about managing and fixing errors with top-level access.
How to access the Reports page
You can generate reports to view summaries of team files, folders, and shared drives. This lets you quickly identify files with risky access levels so you can take action where needed.
How to view the Action history page
The Action history section logs every remediation action performed on items in Protect. You can review which actions succeeded or failed and find necessary details. Additionally, the Action history page is where you can access your CSV exports.
How to export a CSV
You can export a CSV by clicking the items you want in your file and then the Export to CSV button.
To help ensure the items you export meet your criteria, you can use filters to narrow your search before making your selection.
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