// Get in Touch
Contact Us
Questions about your order, our products, or need help? We're here for you. Fill out the form below or reach out directly.
Send Us a Message
We reply within 24 hours.
Contact Info
Address
2320 Donley Dr Suite C
Austin, TX 78758
Phone
(855) 754-4678Reply Time
We reply within 24 hours
Business Hours
Mon - Fri, 9am - 5pm Central Time
Ships in 1 - 3 days
Frequently Asked Questions
How long does shipping take?
Ships in 1 - 3 days. Once shipped, you'll receive a tracking number via email. Shipping charges and delivery estimates are calculated at checkout. Orders are not shipped on weekends or holidays.
How do I return an item?
Email [email protected] for approval and a Return Merchandise Authorization (RMA) number. Ship the item in original packaging with proof of purchase to: 2320 Donley Dr Suite C, Austin, TX 78758. You are responsible for return shipping costs - we recommend using a trackable method.
How long do refunds take?
After we receive and inspect your return, please allow up to 10 business days to process. You'll receive an email notification when your return has been processed.
How can I track my order?
Once shipped, you'll receive a confirmation email with a tracking number. Note that tracking info may take up to 1 business day to appear on the carrier's website. You can also check your order status in your account dashboard.
What if my item arrives damaged?
Contact us immediately at [email protected] with a description of the damage and photos of the item and packaging. We'll work with you to resolve the issue quickly.