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Questions about your order, our products, or need help? We're here for you. Fill out the form below or reach out directly.

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We reply within 24 hours.

    Contact Info

    Address

    2320 Donley Dr Suite C

    Austin, TX 78758

    Reply Time

    We reply within 24 hours

    Business Hours

    Mon - Fri, 9am - 5pm Central Time

    Ships in 1 - 3 days

    Frequently Asked Questions

    How long does shipping take? +

    Ships in 1 - 3 days. Once shipped, you'll receive a tracking number via email. Shipping charges and delivery estimates are calculated at checkout. Orders are not shipped on weekends or holidays.

    How do I return an item? +

    Email [email protected] for approval and a Return Merchandise Authorization (RMA) number. Ship the item in original packaging with proof of purchase to: 2320 Donley Dr Suite C, Austin, TX 78758. You are responsible for return shipping costs - we recommend using a trackable method.

    How long do refunds take? +

    After we receive and inspect your return, please allow up to 10 business days to process. You'll receive an email notification when your return has been processed.

    How can I track my order? +

    Once shipped, you'll receive a confirmation email with a tracking number. Note that tracking info may take up to 1 business day to appear on the carrier's website. You can also check your order status in your account dashboard.

    What if my item arrives damaged? +

    Contact us immediately at [email protected] with a description of the damage and photos of the item and packaging. We'll work with you to resolve the issue quickly.