
Apple finished as the world's number one smartphone brand by shipments in the first quarter of 2026, according to new data from Counterpoint Research. It's the first time the company has ever led the market in a Q1.

Those data shows satisfaction is high and basically tied with Samsung in the United States (a 1 point difference is not likely to be statistically significant). Also, from that "Satisfaction with flagship models overall scores 82, far outpacing legacy phones at 76" -- suggesting people really like their high end Samsung and Apple phones.![]()
Samsung Overtakes Apple for Top Smartphone Customer Satisfaction
Samsung has edged past Apple for the top spot in customer satisfaction for cell phones, according to the American Customer Satisfaction Index's 2026 Telecommunications, Cell Phone, and Smartwatch Study, published this week. Samsung scores 81 in the ACSI's cell phone rankings while Apple posts...forums.macrumors.com
Satisfaction be darned. It’s about shipments.
Same here, just like other topics small minority are the loudest complainers and try to "silence" us as a fanboy/girl if we say anything positive.I'm quite happy with my 17PM.
People are always going to bitch, but my new iPhone has been, and continues to be loved.
79% of the world is using Android.. that tells you something.. you have to look at it like that..