Peter Salisko

Had a fantastic meeting with the Salesforce team in Munich today, alongside my colleagues Alexandra von Wilcken and Konrad Hoffmann. A big thank you to Peter Brehm for organizing such a great event, and to Demen Selcan and Sebastian Schickhoff for their insightful presentations. Here are my 3 key takeaways: ➡️ Agentic AI is reshaping the way we approach digital transformation in pharma, enhancing communication between agents and streamlining workflows. ➡️ The Salesforce Life Sciences Cloud has immense potential to drive value by integrating multiple platforms, providing end-to-end solutions for pharma companies. ➡️ Focusing on business impact over just CRM functionality is key — it's all about understanding the customer journey and delivering real, measurable outcomes. Looking forward to applying these insights and continuing the conversation with the Salesforce team ! #Salesforce #LifeSciences #AI #Pharma #DigitalTransformation #Innovation

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Today, I’m excited to introduce the Sales Agent and Sales Chat – two new pre-built agents designed to support sales (the growth engine behind every business!)   Together, Sales Agent and Sales Chat boost seller productivity and efficiency: 1️: The Sales Agent works autonomously to grow a seller’s pipeline by researching and prioritizing leads, reaching out to customers, and even setting up meetings. It can also directly facilitate transactions with customers, draft proposals, and close leads. 2️: Sales Chat is the go-to assistant for sales teams. It provides actionable conversational insights from CRM data, pitch decks, meetings, emails, and the web.   Over the past year, we’ve seen a remarkable shift where AI is not just a tool but a technology capable of working with and for humans. Our vision for the future of sales is all about this seamless collaboration between sellers and AI.   With pre-built agents like these, organizations can break free from siloed, legacy systems. Copilot provides a single interface to manage all the agents that drive business processes, using data from across the organization - from personal work files to CRM systems. And with Copilot Studio, businesses can easily build custom agents tailored to their specific needs.   It’s been amazing to see how companies like The Estée Lauder Companies Inc., Vodafone, Dow, Holland America Line, Pets at Home and thousands more are using Copilot Studio. These companies are demonstrating how agents can reduce costs, increase efficiency, and generate real value. Today, Copilot Studio is one of the most widely adopted agent platforms, now used by more than 160,000 organizations.   We can’t wait to continue to build on this platform to bring powerful new agents to all your workflows. Check out the blog to learn more: https://lnkd.in/gptTw7cf

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One platform, endless possibilities! Villeroy & Boch is leveraging the power of Workday to transform its HR, streamline processes and gain critical data insights. Read their story, with great insights from Daniel Neuhäuser, Esther Lea Jehle and Markus Blonski: https://bit.ly/4cMLi9B #TeamWDAY

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The ServiceNow Zurich Family Release has introduced new AI features and workflows, but we've also worked hard to make sure we're leveling up our overall accessibility and usability with every new release. For those upgrading to Zurich, we have a new Coral theme with a commensurate dark theme to reduce eye strain, we've worked to improve the 400% zoom capability, introduced new guardrails for accessible PDF generation, added a custom font option for theme builder, and more! Our most exciting innovation is our Voice Input feature for both NowAssist and AI Agents that we'll be working to build upon. Learn more about accessibility features in Zurich on our documentation site: https://lnkd.in/gENJ9g4M View the Zurich Family Release article on ServiceNow.com: https://lnkd.in/g9_Pw7yE #a11y #accessibility #zurichfamilyrelease #servicenow

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Gong is partnering with Microsoft to bring our AI-driven insights directly into Microsoft 365 Copilot, Teams, Outlook, and Dynamics 365 Sales and I couldn’t be more excited about what this means for our customers across EMEA 🎉🎉🎉 We work across multiple markets, languages, and time zones. Efficiency, collaboration, and data-driven decisions aren’t just nice to have- they’re essential. Here are 4 ways Gong + Microsoft help revenue teams win more: Bring Gong insights into Microsoft 365 Copilot: Get deal context, next steps, and pipeline summaries right inside Copilot, Teams, Outlook, and other Microsoft 365 apps. Build custom autonomous agents with Microsoft Copilot Studio: Create and deploy custom autonomous agents in Microsoft Copilot that use Gong’s data and any CRM data to flag risk, automate tasks, and drive deals forward. Streamline sales engagement in Microsoft Outlook: Use Gong Anywhere for Outlook to draft smart emails, track engagement, and personalize at scale. Sync Gong activity directly into Microsoft Dynamics 365 Sales: Auto-enrich CRM records with calls, emails, and tasks - no manual entry needed. Together, we’re empowering teams to move faster, collaborate smarter, and stay closer to the voice of the customer, no matter where they’re based. Read more about it here: https://lnkd.in/dXzgjTVV

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