Mastercard Academy Europe

📢 We’re thrilled to announce that we will be attending the Mastercard Tech Conference in Athens, Greece! On 13 and 14 May, we will be connecting with partners from across Europe to present the Academy and its unique learning opportunities. If you’d like to join the conversation, don’t hesitate to reach out! #mastercard

📢 Are you an issuer, acquirer, or service provider? Learn how to manage payment network portfolios more effectively with our new course on Mastercard Settings! Through interactive content, videos, and practical exercises, you’ll explore how to navigate the platform, search and filter account ranges, and export data for analysis. 🔗 Start the course now: https://lnkd.in/dvfW7KyZ 📧 Not an Academy on the Web subscriber? Contact us at aow@mastercard.com to start your free trial! #paymentsindustry #mastercard

🚀 Ready to take your chargeback skills to the next level? On 18-20 June, join us in Lisbon for another game-changing course with Mastercard’s team of industry experts. Embrace this chance to explore all the key elements of dispute resolution and the Mastercom tool, network with your peers, and get answers to your most pressing questions in an open forum! 👉 Interested? Secure your spot now: https://lnkd.in/dwJA35gP #disputeresolution #mastercard

🌟 Meet the team: Concetta 🌟 A valued member of the Mastercard Academy team for the past three years, Concetta Varia leads Academy’s design & graphics strategy, manages language-based webinar coordination, and provides business development support for Academy on the Web - playing a key role in bringing our programs to life. With her keen eye for detail, efficiency, and reliability, she has been instrumental in driving our success. She’s also the mastermind behind Academy’s social media strategy, crafting our LinkedIn posts... except for this one! This time, the team took over to ensure the spotlight is on her and that the truth is told - without modesty. What truly sets Concetta apart is her dedication to collaboration, transparency, and uplifting others - always fostering open communication and a positive team spirit. Want to discover more about how we can help you succeed in the payments industry? Visit our website 👉 https://lnkd.in/d_4ZZuuN #meettheteam #paymentsindustry #mastercard

📢 New courses alert! Looking to elevate your skills and career to new heights? Discover our range of open courses and unlock the core areas of the payments industry, including dispute resolution, fraud management, transaction processing, and digital solutions. Delivered by Mastercard subject matter experts and industry leaders, our courses equip you with the knowledge, skills, and insights you need to succeed in the world of payments. Register one month prior to the course start date and benefit from our early booking discount! 📩 Enroll now: https://lnkd.in/dr2vxksc #paymentsindustry #mastercard

📍 Athens, you’ve been amazing! Our recent in-person Operational Symposium brought together industry experts from around Europe to explore the transaction processing flow that underpins the four-party payment system. From hands-on sessions to sharing ideas over coffee with the Acropolis in view, these two days were packed with learning, connection, and momentum. A huge thank you to Emily Paschou, Nikos Economakis, Jacek Rosochacki, and Thomas Pfisterer, our brilliant subject matter experts, as well as to all our participants – your energy and insights made this course truly memorable. 📸 Check out a few highlights from our time together! 🔍 Interested in joining us? Stay tuned for updates on upcoming courses and workshops designed to elevate your skills and expand your network: https://lnkd.in/dr2vxksc #operations #mastercard

🌟 Meet the team: Aleksandra 🌟   We are thrilled to introduce Aleksandra Dulla, the driving force behind the development and implementation of the Mastercard Academy Faculty management program.   For the past 4 months, Aleksandra has been enhancing our customers’ learning experience by meticulously gathering a cohort of talented Mastercard subject matter experts who never fail to inspire and effectively engage with participants, empowering them to stay ahead in a competitive landscape.   On top of this, she has been working in close collaboration with key payments industry stakeholders to further strengthen our learning offering, with a special focus on customized training solutions.   A valued member of our team, Aleksandra stands out for her commitment to accountability, clear communication, and continuous growth, building strong relationships and a creating supportive environment for everyone she interacts with.   Want to discover more about how we can help you succeed in the payments industry? Visit our website 👉 https://lnkd.in/d_4ZZuuN   #meettheteam #paymentsindustry #mastercard

📢 We are happy to announce that our new course on ‘Decision Intelligence and Fraud Management Applications’ is now available! Designed for Issuers involved in day-to-day fraud management, this learning path provides a deep understanding of Decision Intelligence, how to integrate it into fraud and authorization monitoring, and how to enroll in Fraud Management related applications to Decision Intelligence via Mastercard Connect. You will also learn how utilizing fraud management solutions can enhance authorization and fraud strategies. 🔗 Start the course now: https://lnkd.in/dHZUWhD2 📧 Not an Academy on the Web subscriber? Contact us at aow@mastercard.com to start your free trial! #paymentsindustry #mastercard

Looking to explore the key components of Mastercard's core systems and drive excellence in your organization? Join our upcoming open course on ‘Settlement and Reconciliation’! 📅 When? 20-21 May 2025 📍 Where? Budapest, Hungary Over two insightful days, you will: 🔍 Understand Mastercard’s core systems and their impact on reconciliation 📊 Deep dive into Interchange fees & business service arrangements 📝 Improve your knowledge about Mastercard Billing services 📈 Explain key concepts behind Mastercard’s currency conversion process Interested? Secure your spot before 22 April and get an ‘early booking’ discount: https://lnkd.in/dCEn2P_N #settlementandreconciliation #mastercard

🌟 Meet the team: Indy 🌟 We are thrilled to introduce Indy Huttener, one of the creative forces behind our online learning content! For the past year, Indy has contributed to the success of our team by crafting engaging and impactful online learning experiences. With a background in design and journalism, she combines storytelling, communication, and visual expertise to make complex topics more understandable and compelling. Thanks to her work, we're making payments education more accessible, informative, and effective for our community of learners! Want to discover more about how we can help you succeed in the payments industry? Visit our website 👉 https://lnkd.in/d_4ZZuuN #meettheteam #paymentsindustry #mastercard