Sony stops selling the Xperia 1 VII to fix some issues
Sony unveiled the Xperia 1 VII, its latest flagship smartphone, in May, and it's already been available in Japan for a while now. However, today the company has announced that it's temporarily suspending shipments and sales of the device in its home market.
This is due to many reports of Xperia 1 VII units turning off by themselves, randomly rebooting, and even not turning on. Obviously, any one of those three is a huge problem individually, but apparently all of them are currently happening in the wild.
To those who have an Xperia 1 VII that won't turn on, Sony suggests holding both the power button and volume up button for about 20 seconds to recover it, and then applying the latest software update. If that doesn't help, then Sony is advising people to contact its support staff.
Sony Xperia 1 VII
| 256GB 12GB RAM | $ 1,499.99 | £ 1,399.99 |
| Show all prices | ||
Detailed instructions for the software update procedure are provided at the Source linked below. Interestingly, while Sony implies that the latest update will fix the issues, it also, in the same page, says that it's still investigating what's causing them. So maybe the software update is more of a precautionary thing, and not an actual solution. We'll let you know how this situation develops.
Thanks for the tip, Josip!
Source (in Japanese)
Reader comments
- pickled pink
- T4M
And this xperia was outsourced to a 3rd party to manufacture..is this the start of many issues even though sony claim its SW related.
- Minu
- ter
Samsung has a smaller number percentage-wise compared to sales, but not in terms of units sold.
- Sony RIP
- 7s4
https://www.androidheadlines.com/2025/07/the-final-recall-sony-xperia-smartphone-last-gasp-before-mobile-death.html
