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FAQ
Shopbop customers who have linked their Amazon Prime accounts enjoy FREE 2-Day Shipping, member-exclusive Next-Day Shipping for only $3.99, and exclusive access to Prime-only promotions on Shopbop.
You can link your Amazon Prime membership to your Shopbop account by Signing Into Amazon and following the prompts. Once you link your active Prime membership, you will automatically start receiving Prime benefits on Shopbop.
To check if your accounts are linked, log in to Shopbop and go to your My Account page. If your accounts are successfully linked, you will see a Prime icon next to your name.
No, you can use a different email address for your Amazon Prime account and Shopbop account, and still enjoy Prime benefits.
No. At this time, Amazon Pay is not a valid payment method on Shopbop.
For assistance with Amazon-related logins or your Prime membership, please reach out to Amazon Customer Service here. For any other inquiries regarding Shopbop accounts, orders, or loyalty program benefits, please contact Shopbop Customer Service at 1-877-746-7267 (US & Canada) or 1-608-270-3930 (Other Countries/Regions).
