An AI agent pursues a goal by iteratively taking actions, evaluating progress, and deciding next steps. Useful agents must be reliable, adaptive, and accurate.
The AI-assisted user research workflow
Caleb Sponheim
Senior Experience Specialist, AI Lead
Caleb Sponheim Ph.D. is a Senior Experience Specialist and AI Lead with Nielsen Norman Group. A former computational neuroscientist, his expertise includes quantitative user experience research, statistics, analytics, and data science. He is a subject-matter expert in artificial intelligence.
Prior to NN/g, Caleb worked as a graduate researcher at the University of Chicago. As a member of the Hatsopoulos Lab, he investigated the link between brain activity and complex movement and built brain-machine interfaces to restore movement in patients with spinal cord injuries. He has also conducted research at several premier institutions, including Veteran’s Affairs, the University of Minnesota, NASA, the National Institutes of Health.
Caleb holds a Doctorate in Computational Neuroscience from the University of Chicago, and a Bachelor of Arts in Psychology and Neuroscience from Grinnell College.
Outside of work, Caleb enjoys running, cycling, and interior design.
Caleb is based in Durham, North Carolina.
Courses taught by Caleb
Courses taught by Caleb
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Accelerating Research with AI
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Designing AI Experiences
Design innovative, trusted, and useful AI products and features
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Design Tradeoffs and UX Decision-Making
Enhance your judgment and resolve tough design challenges
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Journey Mapping to Understand Customer Needs
Capture and communicate UX insights across complex interactions
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Statistics for UX
Calculate, interpret, and report the numbers from your quantitative UX studies
More about Caleb
More about Caleb
Experience
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University of Chicago
Research Scientist -
National Institute of Mental Health
Postbaccalaurate Fellow
Education
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Ph.D. Computational Neuroscience
University of Chicago -
B.A. Psychology, Neuroscience
Grinnell College