Journalists are trained to spot your talking points 👀 and avoid them ❌ It’s drilled into journalists from day one: they aren’t stenographers. They are trained to cut out self-serving, promotional language. The kind designed to impress clients, shareholders, or the marketing team. Poorly written, overly polished talking points? Gone. Pitches that sound like ad copy? Deleted. Press releases packed with fluff? Barely skimmed. Releases aren’t a journalist’s guide to story creation. They are just a starting point. Want better coverage? ✅ Cut the BS. ✅ Ditch the flowery self-promotion. ✅ Stick to relevant facts that actually support the story. Journalists work to inform their audience, not to sell your message. If you align with that, your pitch has a much better shot.
All of this is 100% true and I agree with it. However, with fewer journalists at fewer outlets, it's more likely than ever that your press release copy could be used verbatim. I've found that actually reinforces the bad habits you listed because clients/bosses see that version of the copy in print/online and it emboldens them to repeat the process.
Excellent points Simon. One more to add - limit your quotes to one or (at maximum) two spokespeople. There's often a temptation, especially in large companies, to give a quote to every senior leader to ensure egos aren't bruised and the release gets through the approval hoops. This leads to media releases stretching over two or three pages. Journalists have neither the time nor the interest in wading through the fluff.
I was a reporter and am now in comms. I still know a lot of people in the biz. They are overworked, underpaid, and exhausted. And if your talking points are clear, verifiable and succinct? They absolutely WILL get used, verbatim. Since I've gone over to the dark side (comms), I've seen literal really terrible press releases be published verbatim, with mistakes. It's dire out there. So unfortunately I'd have to disagree. You actually can get in the news with generic talking points. HOWEVER, if you want to have a great piece about you as a feature... and get real earned value... then you want to work harder at your pitch. Everyone has to do their ROI math for themselves on this one.
I'd add: "Ensure your quotes are quotable." Too often, senior figures fail to say anything quotable and wonder why their comments are rarely re-published. The quote doesn't have to to be controversial (although that might help), but it does have to be succinct and memorable. Australia's former PM Paul Keating was a national treasure trove of quotable comments in parliament, and rarely out of the media.
And journalists aren’t obligated to publish every quote you say. If they decided to not include the polished key message talking points, don’t write to them later telling them to add it in to the article. It wasn’t included for a reason! (The reason you just mentioned 😅)
One of my music journalism students showed me what was one of the most ludicrous press releases I have had the misfortune to read (for which there are far too many!). I was staggered by the complete failure as a communication exercise. Journalists need PRs; PRs need journalists. Let's make everyone's jobs easier. Spot on with your remarks, Simon.
Thank you, Simon Ostler, for sharing these insights. Your perspective highlights the importance of authenticity and clarity in communication—a valuable reminder for anyone hoping to build genuine connections with their audience. It's easy to forget that journalists are storytellers, not salespeople, and aligning with their mission can make all the difference.
I always try to predict what journalists ask me so I can be prepared (not necessarily sell my talking points), and the good ones always ask it in a way where I feel like I’m giving more of an authentic answer than what was “preplanned.” I used to think that it’s because I wasn’t thinking deeply enough, but now I’m realizing that yall are just really good at your jobs. #respect