Yesterday at the Oregon Connections Telecommunications Conference, NRTC’s Rich King (center) joined industry peers for a panel on “The Human Side of AI: Enhancing Service, Not Replacing It.” During the discussion, Rich and his fellow panelists highlighted how AI and automation can empower people while keeping human connection at the heart of service delivery, improving member and community experiences, streamlining operations, and extending the reach of local providers. Thanks to Liz Lance for moderating and to panelists Gene de Vore (DirectLink) and Peter Kirwan (Mebot AI) for an engaging conversation on how AI innovation and humanity can work hand in hand.
NRTC's Rich King on AI and Human Connection at Oregon Conference
More Relevant Posts
-
Last week, the Information Technology Industry Council (ITI) released our latest #AIpolicy paper, this time focused on the latest evolution of AI technology: #agenticAI. In the paper, we break down the technology, the components of the agentic AI stack, relevant players in the ecosystem, highlight key benefits and potential risks, and lay out an initial set of policy considerations. We're still in the early days, but agentic AI promises to be impactful. With that in mind, there are things policymakers can be doing, in conjunction with industry, to promote adoption and build trust in the technology -- our recs focus on both of these pillars. Special thanks to Mariam Halstian for her work in putting this together and to all of our member companies who contributed to this effort! You can read more here 👇
To view or add a comment, sign in
-
Renowned AI pioneer Geoffrey Hinton warns that artificial intelligence may soon surpass human intelligence and slip beyond our control. With systems learning rapidly and scaling at unprecedented speed, he cautions that we are entering uncharted territory. Hinton urges the world to prioritise safety, regulation, and thoughtful governance before capability outpaces human oversight. Are we building something we can no longer guide? #AccraMet #innovation #hub #series
To view or add a comment, sign in
-
“Current AI is remarkable at scaling knowledge, but it struggles with what makes intelligence truly human: creativity, abstraction, and the ability to redefine goals while reasoning.”!Eric Schmidt We believe AI’s impact will be dramatic in analyzing 3,000 exabytes of health data. Would advance science, prolong life and reduce healthcare resources consumption.
At FII9, I joined Fei-Fei Li and Peter Diamandis for a discussion on the future of AI, the path to superintelligence, and the role of humans in shaping what comes next. Current AI is remarkable at scaling knowledge, but it struggles with what makes intelligence truly human: creativity, abstraction, and the ability to redefine goals while reasoning. If you had a computer in 1905 with all the knowledge in the world, it still couldn't have invented Einstein’s theory of relativity. Humans can take a proof, build on it, and use that insight to form the next idea. Today's systems still struggle with that kind of reasoning and though we’re starting to see hints of recursive self-improvement we don’t yet know when it will reach the next level. To reach true superintelligence, we’ll need another algorithmic breakthrough. One that allows machines to adjust their objectives as they learn and reason across domains, the way humans intuitively do. Until then, the most powerful outcomes will come from human–AI collaboration. The future isn’t machines replacing people; it’s humans using these systems as partners that amplify judgment, context, and creativity. Superintelligence may be on the horizon, but the path forward still depends on distinctly human intelligence. #Superintelligence #FII9 #FutureofAI #HumanAICollaboration #ArtificialIntelligence
To view or add a comment, sign in
-
🤖 We’re just at the beginning of the AI agent era. I’ve been diving deeper into agentic technologies lately — even experimenting hands-on with n8n — and it’s clear we’re entering a new phase. Deep collaboration between humans and AI. This article by Joel Hron, CTO at Thomson Reuters, really struck a chord: “The real moat in AI isn’t raw capability. It’s trust. Systems that know when to act, when to ask, and when to explain will outperform those that operate in isolation.” That’s exactly it. The next wave isn’t about “automation theater” or just replacing human. It’s about building AI that earns our trust — that knows when to defer, ask, and explain — not just act. I’ll be sharing more reflections as I keep learning and building with agentic tools. Because the future won’t be just autonomous — it will be collaborative. #AI #AgenticAI #Automation #Trust #Innovation #n8n Frederic Blanc Rodrigo Hoinkis Mazza Francesco Mandina Patric Marchand Laurent Meyer Michel de Sainte Marie Sascha Bayer Jérôme Delmotte Marco Singarella Boris Jacklowsky
To view or add a comment, sign in
-
-
At FII9, I joined Fei-Fei Li and Peter Diamandis for a discussion on the future of AI, the path to superintelligence, and the role of humans in shaping what comes next. Current AI is remarkable at scaling knowledge, but it struggles with what makes intelligence truly human: creativity, abstraction, and the ability to redefine goals while reasoning. If you had a computer in 1905 with all the knowledge in the world, it still couldn't have invented Einstein’s theory of relativity. Humans can take a proof, build on it, and use that insight to form the next idea. Today's systems still struggle with that kind of reasoning and though we’re starting to see hints of recursive self-improvement we don’t yet know when it will reach the next level. To reach true superintelligence, we’ll need another algorithmic breakthrough. One that allows machines to adjust their objectives as they learn and reason across domains, the way humans intuitively do. Until then, the most powerful outcomes will come from human–AI collaboration. The future isn’t machines replacing people; it’s humans using these systems as partners that amplify judgment, context, and creativity. Superintelligence may be on the horizon, but the path forward still depends on distinctly human intelligence. #Superintelligence #FII9 #FutureofAI #HumanAICollaboration #ArtificialIntelligence
To view or add a comment, sign in
-
Before the world fell in love with AI — he was already building it.💡 From a 16-year-old fascinated with electronics to the Founder of Arcitech, Sonny Arcot has always been obsessed with building what’s next. His journey with technology reflects our mission to lead the next wave of AI innovation and redefine what’s possible for businesses. Curious how AI can work for your brand? Let’s talk. #arcitechai #aiinnovation #foundermindset #digitaltransformation #aiforbusiness #sonnyarcot #buildthefuture #innovation #technology #techreel #aireel #techcompanyfounder
To view or add a comment, sign in
-
Before the world fell in love with AI — he was already building it.💡 From a 16-year-old fascinated with electronics to the Founder of Arcitech, Sonny Arcot has always been obsessed with building what’s next. His journey with technology reflects our mission to lead the next wave of AI innovation and redefine what’s possible for businesses. Curious how AI can work for your brand? Let’s talk. #arcitechai #aiinnovation #foundermindset #digitaltransformation #aiforbusiness #sonnyarcot #buildthefuture #innovation #technology #techreel #aireel #techcompanyfounder
To view or add a comment, sign in
-
Dropping Next Week In a world where AI and automation are rapidly advancing, the human element remains irreplaceable. Eric S. Walsh, EMD NA of MRI Software argues that AI will not devalue us but rather enhance our personal experiences, making them our unique competitive advantage. Mike Brewer likens AI to a great basketball team, where each player assists in creating something extraordinary. Let's embrace AI as a tool to elevate our quality and service, while never losing sight of the human touch that sets us apart. #AI #HumanExperience #Innovation
To view or add a comment, sign in
-
𝐈𝐠𝐧𝐢𝐭𝐢𝐧𝐠 𝐭𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐀𝐈 𝐢𝐧 𝐂��𝐢𝐧𝐢𝐜𝐚𝐥 𝐓𝐫𝐢𝐚𝐥𝐬 At #MAXISAIINSPIRE2025 (User Group Meeting), our panel of innovators - Bryan Clayton, Abhishek Gupta, and Rakesh Maniar, explored what it truly takes to move Agentic AI from concept to clinical reality. Their discussion revealed that success isn’t just about smarter algorithms - it’s about trust, governance, and cultural readiness. From pilot use cases that build confidence to human-in-the-loop models ensuring safety, the path to intelligent automation begins with alignment between people, processes, and purpose. At Maxis AI, we are proud to unite these thought leaders in shaping a future where AI not only transforms clinical trials but strengthens trust at every level of development. #AgenticAI #UserGroupMeeting #ClinicalDevelopment #ClinicalTrials #GxPCompliance #QuantumAI #FederatedAI #MaxisAI
To view or add a comment, sign in
-
At Pyxis Open Tech, Claudio Posada reminded us: AI isn’t magic — it’s leverage. When used wisely, it can help teams reduce technical debt and unlock innovation. But every shortcut still comes with a price — and awareness is the key. Dive deeper into his perspective 👇 There’s No Free Lunch: AI as an Ally in Paying Down Technical Debt https://lnkd.in/gfbvj3R6 #PyxisOpenTech #ArtificialIntelligence #TechTalks #Innovation #AIInsights #TechCommunity #AIandInnovation
To view or add a comment, sign in
-
Explore related topics
- How AI Improves Customer Experiences in Telecom
- How AI can Improve Contact Center Operations
- How to Transform Customer Service With Human Connection
- The Importance of Human Connection in an AI-Driven World
- Understanding AI's Impact on Human Connections
- Implementing AI While Maintaining Human Touch
- Importance of Human Connection in the Age of Robotics
- How to Foster Human Connection Through AI
- Preserving Human Connection in AR Automation
- How to Improve Human-Technology Interaction