Multifamily Media Network

Apartment Dynamics recently wrapped up their annual employee survey and celebrated a 94% completion rate. 🎉 Mary Gwyn, CPM shared some valuable insights on how to boost participation, and more importantly, how to truly leverage the feedback you receive. Three key takeaways: 1️⃣ Employees must trust their feedback is anonymous 2️⃣ They need to believe their voices are being heard 3️⃣ They should see real action come from the results It’s simple, yet powerful: Collect honest feedback and then prove that it matters. Don’t miss the full episode to learn the creative ways Mary and her team encouraged survey participation. YouTube: https://lnkd.in/gyGYwDAV Spotify: https://lnkd.in/gzXQy8QW Apple: https://lnkd.in/g2CmqZjm #PXMultifamily #Multifamily #PeopleExperience #residentsurvey #employeesurvey #employeeengagement

We’re excited to continue our collaborations with Chadwell Supply. Chadwell is a founder collaboration partner! We continue to bring the companies shaping the future of multifamily into conversations that matter. Stay close as we will be sharing more from Chadwell Supply Learn more about Chadwell supply here https://lnkd.in/evRNqZr2 ----- Chadwell Supply is the largest privately-owned maintenance and renovations supply company in the United States, exclusively serving the multifamily housing industry from local warehouses across the country. Our success is a direct result of a passion for providing unforgettable service. Chadwell Supply is a knowledgeable, solution-oriented partner our customers know they can trust.

We are loving the Resident Experience series on Optimized! with host Janet Rosseth. This week she has Lisa Moore sharing the GoldOller Real Estate Investments approach. Resident experience is not just the responsibility of the onsite team or customer support; it's a collective effort beginning the moment a prospect clicks "learn more." Lisa emphasizes that every department, from marketing to leasing, support, and facilities, plays a crucial role in ensuring residents feel valued long before they move in and long after. A few standout themes from the episode: 🔹 Experience starts early 🔹 Tech should empower, not overwhelm 🔹 Self-service meets human connection 🔹 Retention is a day-one strategy 🔹 Employee experience drives everything This approach is more than just providing good service; it's a strategic move for long-term, sustainable growth. Listen to the full conversation: YouTube: https://lnkd.in/gwzZPxuE Spotify: https://lnkd.in/geqMrs-7 Apple: https://lnkd.in/gF2Mc9iE This episode is brought to you by PERQ. PERQ is an AI-powered digital marketing platform that captures and converts high-intent website traffic, Drives 2–3X more qualified leads using proprietary AI. PERQ Optimizes existing marketing spend by feeding real-time visitor data back into paid search campaigns and Integrates with your current website, CRM, and chat tools as well as reduces manual effort and advertising costs while delivering clearer ROI. To learn more about PERQ: https://bit.ly/4bQrHqP #Optimized #Multifamily #MMN #ResidentExperience #EmployeeExperience #CX #residentretention

From a childhood in Uruguay to corporate success to entrepreneurship, Gustavo Sapiurka shares the evolution of his purpose, both personally and professionally, and the lessons he learned along the way on Purpose Built with Shelley L. Robinson, MBA. A few meaningful reflections from this conversation: 🚀 Perfection is the enemy of progress 👨👧 Your “why” evolves over time ⚖️ Success has a cost - be aware of it This episode is a reminder that growth isn’t linear and success isn’t just what you achieve, but who you become in the process. 🎧 If you’re an entrepreneur, leader, or just someone navigating change, this episode is worth a listen. YouTube: https://lnkd.in/gszy_GKs Spotify: https://lnkd.in/grEgJFcf Apple: https://lnkd.in/eBh6_cpX #PurposeBuilt #Multifamily #PurposeDriven #Leadership #Entrepreneurship #GrowthMindset #CareerClarity #PersonalDevelopment #CareerGrowth

Syndication Sunday Announcement 🚨 We're thrilled to Welcome The Apartment Department to the MMN Podcast Hub! 🎉 The Apartment Department is a podcast for marketers, operators and industry partners who want to think differently about how marketing drives performance. Through conversations with marketing leaders, suppliers, and operators who are shaping the future of multifamily, hosts Anne Baum and Christopher Johnson, MBA focus on what they are building, testing, and refining to strengthen marketing teams and drive measurable results. The goal is simple: leave each episode with a new perspective and at least one idea worth testing.💡 🎧 Catch them wherever you listen: YouTube: https://lnkd.in/gRNfB7VQ Spotify: https://lnkd.in/gEqQwy8w Apple: https://lnkd.in/gJubkfpt Interested in joining the MMN Hub as a syndication partner or podcast host? Reach out: https://lnkd.in/g8Gxp_bz

Calling all Roomies (as Ronald calls us 😉) - Find out what Ronald Harrington, MA, CAM, CALP, NAAEI Faculty has been up to recently! Ronald has been traveling and shopping...properties that is. On a recent adventure, he toured 6 properties. And guess how many followed up? You'll have to tune in to find out. 👀 Ronald offers helpful advice based on his experience with these shops and emphasizes that the properties who will be most successful in getting leases signed are the ones that rethink traditional approaches, embrace authenticity, and meet prospects where they are. Watch the full episode of Rooms with Ronald: YouTube: https://lnkd.in/grBNvKE8 Spotify: https://lnkd.in/gd35eDGa Apple: https://lnkd.in/gqmtZpUU #RoomsWithRonald #Multifamily #SalesStrategy #LeasingTips #LeadConversion #LeasingTechniques #PropertyManagement #SalesTechnique #Roomies #MMN

David Stifter, Founder of PredictAP, Inc. joined Eric Sharpe and Justin Dilley at RETCON to discuss some of the major challenges in multifamily. One theme that stood out was hidden complexities in parts of the business that often get overlooked. Accounts payable is a perfect example. It’s not glamorous, but when it breaks, everything downstream feels it. David shared his expertise on the subject based on his own experience and why he built PredictAP: ��� Invoices in multifamily aren’t simple: They require deep context around entities, leases, and allocations. Too often, that knowledge lives with a few key people, which becomes a challenge with turnover. • AI works best with context: The real value isn’t reading invoices; it’s interpreting them correctly. The best tools learn from human expertise and build on it. • Adoption > Innovation: Even great tech fails if it’s hard to implement. The future of proptech is seamless, low-friction integration into existing workflows. Proptech isn’t just about better tools; it’s about solving operational friction and scaling knowledge across teams. Check out the full episode: YouTube: https://lnkd.in/gp--575w Spotify: https://lnkd.in/gRd-rVh9 Apple: https://lnkd.in/g9qHtDSM #PropTech #RealEstate #AI #Automation #Multifamily #APautomation

Sometimes, the weirdest inspiration can come from the most unexpected places. Join Mark Sharp, Paul Rhodes, and Chris Caramanica for another amusing conversation in The Turnover Podcast. This week's question was inspired by an...interesting song. Tune in to find out "What's the most irrational and/or ridiculous thing the Turnover Trio has ever received inspiration from?" To give you an idea of a few of the twists and turns in the conversation, you'll learn about: The “toilet peg leg”  Diggy Diggy Hole 🎶 Free solo climbers ...and more! It's not all entertainment though. This episode shares an insightful takeaway: Sometimes, the most unconventional ideas can lead to genuine innovation. It's a reminder that inspiration can come from anywhere, even the most unlikely places.💡 Listen until the end and tell Chris, Mark, and Paul what songs inspire you while you're working. Also, any takers on a Turnover theme song? 👀 YouTube: https://lnkd.in/gAky5mW9 Spotify: https://lnkd.in/gCq3fjsX Apple: https://lnkd.in/gxSABYtg

Shelley L. Robinson, MBA sat down with Rebecca Fanning, VP of User Experience and Design with Engrain, to unpack how spatial intelligence, design thinking, and data are transforming property operations and decision-making. Data Collection is something we're all talking about and as Rebecca shares, the real work isn’t the dashboard everyone sees…it’s what’s happening beneath the surface. It’s the foundation you build that ultimately determines whether your data actually creates clarity and drives better decisions, or is just more noise being added. Check out the full episode for insights on: ➡️ Why Maps Are Changing the Game ➡️ The Evolution of Interactive Maps to Pathfinding & Spatial Intelligence ➡️ Using Human-Centered Design as a Competitive Edge The future of multifamily isn’t just digital; it’s spatial, intuitive, and human-centered. The companies that win will be the ones that turn complex data into clear, actionable insight. Stay tuned until the end of the episode for upcoming announcements and events with Engrain! YouTube: https://lnkd.in/gGZptTnM Spotify: https://lnkd.in/gb_jhcPv Apple: https://lnkd.in/eiPZdQzm #PropTechPulse #Multifamily #DataAnalytics #AI #UXDesign #TechInnovation #PropTech