NRTC's Rich King on AI and Human Connection at Oregon Conference

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Yesterday at the Oregon Connections Telecommunications Conference, NRTC’s Rich King (center) joined industry peers for a panel on “The Human Side of AI: Enhancing Service, Not Replacing It.” During the discussion, Rich and his fellow panelists highlighted how AI and automation can empower people while keeping human connection at the heart of service delivery, improving member and community experiences, streamlining operations, and extending the reach of local providers. Thanks to Liz Lance for moderating and to panelists Gene de Vore (DirectLink) and Peter Kirwan (Mebot AI) for an engaging conversation on how AI innovation and humanity can work hand in hand.

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