Microsoft 365 Copilot ROI for Nonprofits Up to 316%

Technology can be the single biggest driver of mission impact for nonprofits. And Business Central is one of the most powerful ways to unlock it! Business Central gives nonprofits the financial control, transparency, and real-time insight they need to deliver more of their mission, with less friction. This is the shift from a system of record to a system of impact with the advantage of the Microsoft platform.
Business Central sits inside the platform stack with copilot, Microsoft 365, Power Platform, Azure, with security, compliance, and governance built in. One connected environment.
No fragmentation.
Built to scale. And now business central has evolved to the agentic-ERP. 75% of nonprofits are already using AI.
But only 10% have moved to agents. This is the leapfrog moment. With Business Central and the Microsoft platform, nonprofits can move straight into agentic workflows, automating finance, compliance, reporting, and operations.
From tracking work to actually getting the work done. The opportunity with nonprofits is massive.
A $130B+ market, growing fast, and ready for partners to serve it. These are some of the highlights from the “Unlocking the Nonprofit Opportunity” session I delivered at #DirectionsAsia2026, where partners are energised to scale in the nonprofit sector. If you are a partner looking to drive more impact in nonprofits with your Business Central practice, let’s connect! Kirsty Chapman , Adam Stewart , Kostadin Solakov , Natasha Clohessy, Darren Oxlee Maya Bridal Ryom , Anthony Runco , Joanna Killalea-Walford Brynnel Dubey Javiera Soto🔥Levent Bakirci Henrik Krogh Andersen

What if AI could deliver a 316% ROI? 😲 The Forrester report, "New Technology: The Total Economic Impact™ Of Microsoft 365 Copilot As Used By Nonprofits," reveals quantifiable outcomes: up to 25% efficiency gains, cost reductions in services, and stronger fundraising results. Download your copy today to see the full findings, and message Metisc to discuss how these benefits can translate into ROI for your organization. Microsoft Security

A Moonbird Intel nugget: Are you using Claude Cowork? Most teams using Claude Cowork are using it like a faster chat window, but that's like hiring a project manager and asking them just to take meeting notes. Here's how you can start using it more strategically. Cowork isn't a better chatbot. It's an autonomous agent that works on your computer, in your files, and across your tools while you're doing something else. So: you can describe the outcome that you want, walk away, and can come back to finished work. Here are 3 ways I see organizations leaving time on the table with Claude Cowork: ⚡1. They're not scheduling recurring tasks. Cowork can run on a cadence, like: a weekly report pulled and formatted every Friday morning, or a daily email summary waiting when you open your laptop. Drop your metrics into a template before your Monday meeting. You set it once and it runs without you. Most teams don't know this exists. They're still manually triggering everything. ⚡2. They're using it one person at a time instead of building team workflows. The teams getting the most out of Cowork have figured out that the leverage isn't individual, it's shared. One person builds a workflow for synthesizing donor reports, or compiling research, or triaging inboxes. That workflow becomes a team asset. Cowork now has project-level memory and organization controls, which means you can build something once and hand it to the whole team. Nobody's really doing this yet (!), which means the organizations that figure it out first are going to look very different from the ones that don't. ⚡ 3. They're not connecting it to the tools they already use. Cowork can work through Slack, Google Drive, Gmail, your calendar, without you manually moving anything between them. It finds the fastest path: connector first, browser if needed, your actual screen as a last resort. Most people are still copy-pasting between tabs. And you can give read-only access to your work email. Here's a big shift that changed the way I work: I stopped thinking of AI as something I talk to, and start thinking of it as something I assign work to. And that, friends, is what what Cowork is good at. Subscribe free to Moonbird Intel, the AI Hub for Small Businesses and Nonprofits, for more tips. Are you using Claude Cowork differently or have protips? Please share them! 👇 www.moonbirdintel.com

We’ve helped nonprofits, small businesses, and startups buy tech that actually gets used. The ones that don’t? Same problem every time. They pick a tool before they’re ready. Here’s what I ask before we recommend anything: 1. What are you actually doing right now? Not the spreadsheet version. How does it really work? Because if you can’t explain it, software won’t fix it. 2. Who’s going to run this thing? Pick a person. Not a team. A person. If you don’t have that name yet, you’re not ready. 3. How do you know it’s working in 90 days? Give me a number. “Faster donor reports.” “Client data in one place.” Not “people will use it.” 4. What happened to the last tool you tried? This one tells me everything. Most orgs have dead software collecting dust. I need to know why before we try again. 5. Can you give 2 hours a week for a month? This isn’t “we install it and hand it off.” We’re building this together. If that’s not possible, we adjust. The tool doesn’t matter. Readiness does. This is the framework we use at Ella Tech. We’re sharing it because it saves everyone time, including us. → Get the 5-Question Tech Readiness Checklist https://lnkd.in/grwcPH6i

We’ve helped nonprofits, small businesses, and startups buy tech that actually gets used. The ones that don’t? Same problem every time. They pick a tool before they’re ready. Here’s what I ask before we recommend anything: 1. What are you actually doing right now? Not the spreadsheet version. How does it really work? Because if you can’t explain it, software won’t fix it. 2. Who’s going to run this thing? Pick a person. Not a team. A person. If you don’t have that name yet, you’re not ready. 3. How do you know it’s working in 90 days? Give me a number. “Faster donor reports.” “Client data in one place.” Not “people will use it.” 4. What happened to the last tool you tried? This one tells me everything. Most orgs have dead software collecting dust. I need to know why before we try again. 5. Can you give 2 hours a week for a month? This isn’t “we install it and hand it off.” We’re building this together. If that’s not possible, we adjust. The tool doesn’t matter. Readiness does. This is the framework we use at Ella Tech. We’re sharing it because it saves everyone time, including us. → Get the 5-Question Tech Readiness Checklist https://lnkd.in/grwcPH6i

Empowering Nonprofits Through Purpose-Built Technology At Lotus Rise, we recognize that nonprofits operate in a unique environment; balancing limited resources, high-impact goals and the need for operational efficiency. Technology, when designed with these realities in mind, can be a powerful enabler of mission success. Our solutions are developed specifically for the nonprofit sector, with a focus on: Operational Efficiency – Automating repetitive tasks to free up time for mission-critical work. Data-Driven Insights – Providing clear, actionable analytics to guide strategic decisions. Collaboration Tools – Enabling seamless communication and coordination across teams and locations. By combining sector expertise with custom-built technology, we help organizations streamline processes, reduce administrative burdens, and maximize the reach of their programs. The result? Nonprofits can dedicate more energy to delivering services, engaging stakeholders, and creating measurable community impact. At Lotus Rise, our mission is simple: ensure that technology works for nonprofits, not against them. Because when organizations have the right tools, they can scale their impact and drive lasting change. 💬 How is your organization currently leveraging technology to achieve its goals? Share your insights, your experience could help others in the sector. #LotusRise #NonprofitInnovation #TechForGood #ImpactDriven #DigitalTransformation #SocialImpact

🚀 Small businesses and nonprofits don't need enterprise budgets to access enterprise-grade AI. Microsoft 365 Copilot is changing the game for lean teams across Ontario—and the impact is real. The reality for small organizations: Limited staff. Endless administrative tasks. High expectations for impact. Sound familiar? What's changing: Teams are now using AI to handle the work that used to consume their days: Draft grant applications and donor communications in minutes Auto-summarize meetings and extract action items Generate reports from data without manual spreadsheet wrestling Build presentations and proposals with intelligent assistance This isn't about replacing people—it's about freeing them up for work that actually moves the mission forward. For nonprofits and small businesses where every hour and dollar counts, Copilot isn't a luxury. It's a force multiplier that lets small teams punch above their weight. We're seeing organizations redirect hours of administrative work into community service, client engagement, and strategic growth. 👉 Learn how your team could benefit: https://lnkd.in/eYVqgjMJ #Microsoft365 #AIforBusiness #NonprofitTech #SmallBusiness #ProductivityAI #DigitalTransformation #Ontario

Open source Software isn't charity. It’s a high-ROI business strategy. Consuming open source is standard, but actively contributing is how you gain a competitive edge and to avoid the hidden cost! 💰2-5x ROI: Every dollar invested yields significantly higher business value. 🛑 Avoid $258K in Tech Debt:Stop wasting 5,000+ labor hours per release cycle maintaining private forks. 📈 4.8x Foundation ROI: Memberships offer massive benefit-to-cost ratios with less internal labor. 🧲 Better Hiring: 68% say contributing makes it easier to attract and retain top engineering talent. 🚀 10% Faster Development: Contributors get to steer project roadmaps to align with their own business needs. Stop just consuming. Start contributing. #OpenSource #ROI #TechDebt #TechLeadership #SoftwareEngineering

Is your nonprofit spending too much on tech? Do you know what 'too much' would be? You might be paying for tools you could be accessing for free. Google Workspace, Canva Pro, project management platforms, CRMs — there are programmes designed specifically to give nonprofits access to these at no cost or heavily discounted. Most organisations just don't know they exist. Our upcoming webinar, The Nonprofit Guide to Smarter Tech Spending, is going to change that. 🗓️ 27 May | 🕛 12:00 – 13:30 | 💻 Zoom | 🏷️ R350 Link to book: https://lnkd.in/dcUPg8k2 This is part of our #Upskill series, brought to you by Hashtag Nonprofit NPC and The Workroom. You will learn practical, immediately useful information, and have a clear plan for what to cut, what to keep, and what to replace for free. Perfect for EDs, ops managers, comms leads — anyone who touches the budget without a dedicated tech person in the room.

At-risk youth need more than support—they need consistent, connected care to turn their lives around. ❤️ Australian nonprofit Esuarve helps troubled youth rebuild their lives through mentorship, skills, and support 🛠️ Technology (Power Apps) streamlined enrollment, case management, and reporting—cutting admin burden significantly 🤖 Microsoft 365 Copilot accelerates grant writing and admin tasks, freeing up time for real impact ⏱️ Less paperwork = more time working directly with young people who need guidance and support 📈 Proven outcomes: strong job/education pathways and reduced reoffending among participants 🌍 A powerful example of how purpose + technology can scale social impact without losing the human touch See how technology is helping scale impact in Australia, empowering nonprofits to deliver better outcomes: https://msft.it/6042vrsSG