Pasadena, California, United States
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  • Microsoft

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Patents

  • WORKFLOWS OR PROCESSES WITH DYNAMIC REFERENCE ACTIVITY

    Issued US US-2012-0278786-A1

    A placeholder activity is employed in a workflow or process definition, which may be loaded in a workflow design application even if the type of activity referred by the placeholder activity cannot be loaded. The “reference activity” enables a workflow or a process to bind to an actual activity type at runtime such that the workflow or process can dynamically use a latest version of the activity without a need to modify the workflow/process definition.

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  • Advertising Overlay in Search

    Filed US 0139797.10977 - 0139797.10981

    Multiple Design & Interaction Patents

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  • NOT-STARTED CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DIALOGS

    Filed US US-2012-0166244-A1

    Not-started CRM dialogs are described to facilitate dialog management in a cooperative manner between a CRM system and a client. A workflow defining a set of actions to complete for a business process can trigger a dialog in a “not-started” state and assign the dialog to a particular user. Pending completion of the dialog, the workflow can be paused or continue in the background to a designated stopping point. The dialog that is assigned can appear in a list of scheduled/pending tasks for the…

    Not-started CRM dialogs are described to facilitate dialog management in a cooperative manner between a CRM system and a client. A workflow defining a set of actions to complete for a business process can trigger a dialog in a “not-started” state and assign the dialog to a particular user. Pending completion of the dialog, the workflow can be paused or continue in the background to a designated stopping point. The dialog that is assigned can appear in a list of scheduled/pending tasks for the particular user and can include a link or other functionality to resume the dialog. Selection of the dialog from the task list can cause the dialog to resume to an “in-progress” state and the status of the dialog can be updated. Thereafter, the workflow can detect completion of the dialog and continue with further actions to complete the business process.

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Languages

  • French

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