Pendo.io

Shipping faster isn’t the problem. Shipping the wrong thing faster is. In the latest episode of Hard Calls, host Trisha Price sits down with Chirag Mehta to unpack why feature factories still exist—and what it takes to move toward outcomes. From rethinking backlogs to running your team like a research lab, this is a clear look at how product teams need to evolve in an AI-driven world. If your team is shipping more but learning less, this episode will challenge how you measure success—and what you prioritize next. 🎧 Listen or watch here: Hard Calls website: https://bit.ly/4ccQyVg Hard Calls YouTube: https://bit.ly/4tn8Edc

Your tech stack is growing. But your visibility? Not so much. Introducing Command Center: a new way to see every app your employees are using, understand what’s driving value, and eliminate what’s not. From shadow IT to wasted spend, IT teams can finally manage software like a measurable investment. Dive in: https://bit.ly/4uVHyLE #SoftwareProductivity #EmployeeProductivity #ShadowIT #SoftwareManagement

AI is everywhere. Proving its value? That’s the hard part. Pendo is proud to be sponsoring #GoogleCloudNext ’26! With Pendo + Google Cloud's Gemini, teams can launch AI-powered experiences and measure exactly what happens next—from top prompts to downstream impact on retention, productivity, and revenue. Stop by our booth 3102 to see how Agent Analytics helps ensure your AI investments drive real business outcomes. 👉 https://bit.ly/4bBkKsS #GoogleCloudNext #AI #AIInnovation #AISoftware #AITools Google Cloud Partners

Rooms packed with product people. Countless conversations. A whole lot of momentum. And one big takeaway... Everyone is becoming a builder. From AI-powered product innovation to a renewed focus on fundamentals, the conversations at Pendomonium 2026 didn’t just reflect where product is today—they showed where it’s going next. Whether you weren't able to attend or simply want to relive your favorite moments, catch the highlights, key launches, and biggest takeaways in our recap blog: https://bit.ly/3Q7Kyo6

What. A. Week. 🤩 Our ninth annual Pendomonium was bigger, bolder, and pinker than ever, with 2,000+ attendees joining us from almost all 50 United States and 24 countries! From fun swag and hands-on activities in the Hall of Pank to insightful sessions powered by 321 Coffee | Specialty Coffee Roasters, the energy, ideas, and connections were flowing all week long. And a special shoutout to OK Go, who not only rocked the Pendopalooza stage to close out the event, but also shared incredible insights about the band’s history, their creative process, and AI’s impact on the music industry during their fireside chat. What was YOUR favorite moment of Pendomonium 2026? Let us know in the comments! #Pendomonium #Product #ProductManagement #SoftwareExperience #UserExperience #AIInnovation

And that’s a wrap on Pendomonium! For our closing keynote, OpenAI Chief Economist Aaron "Ronnie" Chatterji joined forces with Todd Olson for a conversation on how quickly AI is evolving—from simple prompts to powerful agents running entire workflows. The takeaway? The shift is happening fast—and the opportunity for builders has never been bigger. And with that, we’re off to Pendopalooza to dance to our favorite songs by OK Go! 😍🎸 #AI #AIInnovation #FutureOfWork #AIAgents #ProductBuilder

As AI accelerates how quickly we can build, the question becomes sharper: are we building the right things? Chelsea Bullock’s Pendomonium session sparked exactly that conversation—and this recap is full of practical, honest guidance for product leaders navigating that shift. Dive into it now!

How did Virgin Australia increase bookings by 9%? 🤔 Kody Everson just shared the playbook behind the results with Pendomonium attendees—and it starts with replacing engineering bottlenecks with fast, measurable experimentation. 3 lessons from Virgin Australia’s approach: ✈️ Start with real user behavior Look at time to first action, feature adoption, and funnel progression to understand where users actually find value. ✈️ Make every message count Collaborate across product, marketing, and GTM teams to craft onboarding experiences that directly address user pain points. ✈️ Turn launches into experiments Measure everything. Their test-and-learn approach drove a 29% increase in CSAT and 9% more completed bookings. A great reminder that the best product growth strategies start with user insight, and scale with experimentation. #Pendomonium #ProductGrowth #ProductStrategy #UserBehavior #UserExperience

Everyone’s building AI, but few can prove it’s working. That was the core challenge tackled in this morning’s Pendomonium session with Melissa Wood from Quorum. Pendo’s Kruti C. and Tate Moeller, MBA joined forces with Melissa to explore what it takes to show customer value and prove business impact internally–and how Agent Analytics can help. A few standout takeaways: 💡 AI reporting can’t be an afterthought. When your first agent is a high-visibility investment, fast, automated insights are what earn continued buy-in. 💡 Measuring AI isn’t like measuring traditional product usage. You need to understand the full conversation—inputs, outputs, and how users actually engage—not just clicks and conversion rates. 💡 Building everything yourself isn’t always the win. Investing in the right tools lets teams stay focused on the work that actually drives value. The big theme: AI success isn’t just about shipping agents—it’s about being able to prove they’re making an impact. And seeing Agent Analytics in action made that future feel a lot more tangible for those in the room. Eager to learn more about Agent Analytics? 👉 https://bit.ly/4t64G8i #Pendomonium #AI #AIAgents #AIInnovation #TechInnovation #SoftwareInnovation

The doors to Pendomonium Day 2 are officially open–but we’re still reeling from all of the incredible content from Day 1! One of our favorites? Our panel discussion about MCP, featuring Rahul Jain (Pendo.io), Francois Lopitaux (ThoughtSpot), Kosta Bolgov (Miro), Gunjan Sood (Atlassian), and Michelle Green (Cohley)! During the session, they explored what that future really looks like—PMs prototyping without waiting on engineering, engineers working with full product and user context, and teams spinning up real experiences faster. 🧠 And there are so many innovative sessions on today's lineup. Check back here for Day 2 highlights! #MCP #ModelContextProtocol #AIDevelopment #AIInfrastructure