Merge

Dock needed to offer ticketing integrations to help customers onboard their end users. Building ticketing integrations for every customer would've taken months of engineering time, so Dock partnered with Merge. 🤝 With our Ticketing Unified API, Alex Kracov and his team accelerated their integrations' time to market 24x and closed hundreds of thousands of dollars within months! Learn more: https://hubs.li/Q044Y5gQ0

We're proud to be powering Ema 's agentic integrations! Hussein Nagree breaks down his favorite part of using our integrations:

Integrations are no longer optional. The smartest consulting firms know it. The rest will catch up. Grateful to be partnering with some of the most forward-thinking teams in the world to make it happen. https://lnkd.in/gc__rz5x

Building semantic search? Stop guessing. Join our CTO and co-founder, Gil Feig, and Pinecone's Head of Developer Relations, Roie Schwaber-Cohen, for a practical deep dive on what works, what breaks, and how to scale it right. You'll hear about real-world lessons, learn about common pitfalls, and get actionable architecture advice. Register here: https://hubs.li/Q044yqR50

You're asking for more connectors, and we're shipping them! Here's how your agents can leverage our newest batch of connectors: • HiBob: Enables agents to pull HR and org data for workflows like onboarding, access provisioning, policy Q&A, org chart lookups, and keeping contact info current • Exa: Helps agents do web research and retrieval for tasks like sourcing citations, competitive scans, building company briefs, and drafting content with references • Cloudflare: Supports agents in security and edge ops for tasks like reviewing WAF events, investigating traffic anomalies, managing DNS/caching, and monitoring reliability • Straker: Powers agent-led localization workflows like translating product and marketing content, managing multilingual requests, and coordinating human review for quality • FactSet: Gives agents access to financial and market intel for tasks like company/sector research, pulling KPIs and estimates, generating briefs, and answering “what changed” questions • Teamwork.com: Streamlines agent-driven client delivery work for tasks like creating/updating projects and tasks, tracking timelines and resourcing, summarizing status, and generating client-ready updates Keep the feedback coming. We're just getting started!

I had a mentor once tell me "any manager worth their salt should measure themselves by how many people they get promoted" and that has served me extremely well. If you've been in the SaaS game for a while, you know every company *claims* to have a clear promotion path from SDR to other areas of the business, but very few actually deliver. Merge is the opposite. We're promoting SDRs into AE, Marketing, Partnerships, and more...and we're doing it often (like almost every quarter) because we're kicking ass. If you're a high-performing SDR who has a clear vision for their future, message me and tell me about it because I'd be happy to help!

AI leaders often tell us three things: 1. Connecting agents to MCP servers is overwhelming their engineering teams 2. Agent-driven actions are creating major security risks 3. Prioritizing certain agentic integrations over others is really tough Given how little guidance exists on building secure, scalable agentic integrations, we surveyed hundreds of companies to understand what’s actually working. Here’s what we learned: https://hubs.li/Q043s3Tc0

We're thrilled to welcome Brandon Uhles to Merge! He's joining our top-notch support engineering team and will work out of our NYC office. Welcome to Merge, Brandon. We can't wait to see what you accomplish here! ♥️