Adam Stewart

Fragmented systems are costing Singapore over USD $1B a year, according to iTNews Asia. ServiceNow's TZ Wong puts it best: fragmented customer service systems still plague enterprises in Singapore. Legacy infrastructure and organisational silos run deep, and with high costs and risks tied to overhaul, most IT leaders choose to build around the problem rather than solve it. It’s time to turn complexity into opportunity. Find out more: http://spr.ly/60474ibFN. #CustomerExperience #CXTrends

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Club Partnerships - MCO Loophole 50% of 25/26 PL clubs have formed 20 club partnerships Reasons to why clubs form Club Partnerships *Technical partnerships eliminate acquisition costs or investment *Up skilling staff & learning new operational environments *Club partnerships can be financially lucrative for the bigger clubs whilst the investing club can gain a long term ROI *Enter emerging markets with minimal complications, whilst clubs can rapidly exit partnerships to address evolving needs *Fans perceptions of club partnerships are significantly different to those of acquisitions *Navigate NGBs rules, FIFA / UEFA prohibits sister clubs from competing in the same tournaments. Example CWC, If LAFC win the playoff vs Club America, LAFC & Bayern Munich will be cleared to participate despite having a JV in club partnerships & acquisitions through Red&Gold  *Exiting EU meant British clubs cannot sign players U18 placing clubs at a disadvantage, club partnerships can provide a holding ground. Partner clubs defined as having no ownership stake (minority or majority) & the partner club being a professional team AFC Bournemouth  *Kyoto Sanga (Japan) - 2025: youth development, staff exchange *Orlando City (MLS-USA) - 2025: player development, scouting operations, & executive collaboration Aston Villa FC *Vissel Kobe (Japan) - 2023: Player pathways into Europe and staff development *Zed FC (Egypt) - 2020: Develop youth Brentford FC *Gil Vicente (Portugal) - 2025: Knowledge sharing on player development, plus access into Brazil Brighton & Hove Albion FC - Through Jamestown, all four partnerships are Player & staff development *Hearts of Midlothian (Scotland) - 2024 *COMO (Italy) - 2023 *CD Castellon (Spain) - 2022 *Grimsby Town (England) - 2024 Burnley FC *Dundee (Scotland) - 2024: Developing talent & knowledge sharing Everton FC *Sligo Rovers (Ireland) - 2021: Academy training base & summer camps *Everton De Vina Del Mar (Chile) - 2020: Renewed, links ongoing since 1910s, player & knowledge sharing Fulham FC *Dundee Utd (Scotland) - 2023: Coach exchange & academy games Manchester City FC *Club Bolivia (Bolivia) - 2021: Access to CFG's expertise, technology & strategic advice, including coaching and scouting *İstanbul Başakşehir FK (Turkey) - 2024: Consultancy on transfers, senior training & youth development. *Geylang International (Singapore) - 2023: Access to CFG's expertise, technology & strategic advice, including coaching & scouting *Vannes olympique club (France) - 2021: Share best practices in scouting, training methods, & to explore other areas of common interest West Ham United *FC Austria Klagenfurt (Austria) - 2023: Loan players Wolverhampton Wanderers FC *Shonan Bellmare (Japan) - 2024: Academy Development - sharing practices *Nantong Zhiyun FC (China) - 2025: Academy Development - sharing practices Article: https://lnkd.in/e8NETTTp #multiclubownership #footballbusiness #footballfinance

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This morning, Microsoft Australia and the Australian Council of Trade Unions (ACTU) announced a landmark Framework Agreement that puts workers’ voices and skilling at the centre of Australia’s AI transformation.    AI is reshaping our economy at extraordinary pace. Done right, it can unlock new productivity, strengthen industries and create better jobs – representing a $115 billion opportunity for Australia by 2030. But that only happens when workers have the skills, confidence and voice to help shape how AI is used.    Together with the ACTU, we’re committing to:    🔹 Share practical AI learning with union leaders and workers through formal training and resources  🔹 Create new channels for worker input into how AI tools are designed and deployed  🔹 Collaborate on responsible AI policy and skills, ensuring workers are ready for the jobs of the future    This is the first agreement of its kind in Australia and builds on the Government’s new National AI Plan. It also aligns with our ongoing work to ensure AI adoption is responsible, inclusive and grounded in real workplace experience.    We’re proud to take this step with the ACTU. This is about making sure every worker has a place in Australia’s AI‑powered future – and ensuring the benefits of this technology are shared widely and fairly.    Read more about the Framework Agreement here: https://lnkd.in/dF7sNJxX     #digitaltransformation #AI #workers #NationalAIPlan

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Exciting news coming out from Oracle CloudWorld Tour Singapore today. Oracle launches AI centre of excellence in Singapore to collaborate with customers Read more: https://lnkd.in/gZypxmBs Tanya Netto Kerry Lau Esther Ho Jin Ai Yeoh Tay Jerbrina Mei Lin Low Yankun Zhou Deborah Kwok

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I spoke with @The Edge Singapore recently on how AWS is betting big on AI—but why so many businesses are still struggling to move beyond the basics. Coming fresh out of re:Invent, it's clear we're at an inflection point. As Matt Garman put it: "Two years ago, people were building AI applications. Now, people are building applications that have AI in them." AI is becoming a feature inside products rather than a standalone experiment—and that's the platform we've built at AWS.   Our Unlocking Singapore's AI Potential 2025 report shows 48% of Singapore businesses now use AI, up from 40% a year ago. But over 60% remain focused on basic applications like chatbots rather than transformative systems that drive real competitive advantage. However, bright spots are emerging. Keppel built KAI, an internal AI platform on Amazon Bedrock powering specialized agents for research, investment analysis, and real-time news monitoring. Local startup Hypotenuse AI is punching above its weight globally, helping major retailers like Quiksilver enrich their product data, edit images, and create high-quality product copy at scale.   The real bottleneck isn't technology—it's skills, with 4-in-10 Singapore businesses citing the lack of digital skills as their main barrier to deeper AI adoption. For my perspective, the story of AI is really a story about people. With AI, it's more practice than theory.   One of the most difficult questions we get as leaders is: how do we balance innovation and governance? My answer: you can have both, and you should have both. Here's the dual strategy that works: Create one sandboxed environment that's safe and completely unrestricted for maximum experimentation. Provide your entire workforce access to diverse AI tools, because there will not be one AI model to rule them all, a core philosophy that drives AWS’s model strategy. Genuine innovation emerges when the cost of failure and friction are minimized. The compelling nature of AI will encourage teams to experiment extensively and identify the use cases that deliver real value. Simultaneously, maintain a production environment with rigorous governance for implementation. This dual approach enables the transition from experimentation to true industrial-scale transformation.   People are your moat, your differentiation, your AI advantage.   Thanks Nurdianah Md Nur for the feature. https://lnkd.in/g-jaPR8v #AWS Singapore Nicole Lim Dawn ChinMichelle TohArjun PrasadCharles-Antoine ScriveEsra Ponraj ThangapandyHarley YoungAlessio Basso 白思奧Kapil PendseJeff Johnson  

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An exciting new chapter for Salesforce in Singapore begins today.We will be investing USD $1 billion in Singapore over the next five years, reinforcing our commitment to supporting the country’s National AI Strategy 2.0 and helping local businesses thrive in the agentic era with Agentforce.We’ll do this by expanding services on Hyperforce, our trusted next-generation platform architecture, to provide data residency for Data Cloud, Agentforce, and Unified Marketing Applications to Singapore customers by next month. We're also revitalising our Singapore office with a new space designed to empower customers as they transform their workforce through Agentforce.Our latest investment will also enable us to drive innovation through the Singapore AI Research Hub. This includes a new partnership with  Airlines - one of Singapore’s most beloved and innovative brands - to co-develop AI solutions for the aviation industry. Singapore Airlines will also use Agentforce, Einstein in Service Cloud, and Data Cloud to deliver more consistent and personalised service to its customers.Find out more about our plans for Singapore here: https://lnkd.in/grkgAD8J #Investment #Salesforce #Agentforce #AI #SingaporeAirlines #DigitalTransformation #Innovation #CustomerSuccess

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