Chat
Chat connects students, faculty and researchers from Ontario universities with library staff from across Ontario.
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Or text us at: 613-505-4245
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Hours from January 5
Monday to Thursday: 10am - 10pm
Friday: 10am - 5pm
Saturday and Sunday: 12 - 6pm
No service: Friday, April 3 (Good Friday)
Chat closed? Prefer other options?
Ask a question by email using this form
We will respond as soon as we can during business hours: 8:30 am-4:30 pm, Monday-Friday
Visit us in-person
Come to the Research Help Desk on the main floor of the library during our service hours or ask general questions at the Library Services Desk whenever the building is open.
Want to know exactly who can help you with what?
| What kind of help do you need? | These people can help with that! |
|---|---|
| Finding information on a topic (books, articles, etc.) Finding scholarly information Accessing journal articles I have to do research and I don't know how to start | Research Help
|
| Research help in a particular subject area | Research Specialists |
| Questions about requests for library material Questions about borrowing, renewing, returning library items Problems with my library account | Library Services
|
| My prof put something "on reserve" I need to put material on reserve for a course I’m teaching | Course Reserves |
| Problems connecting to online resources | Connection Problems Form |
| People in the library are being loud or disruptive Something in the building needs to be repaired | Building Concerns: Let Us Know Form |
| Computer/technology problems |
|
| Writing an essay General help with studying | Centre for Student Academic Support
|
