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Gong
v2.2.0
41 actions · 1 event · 2 auth methods
CRMIAM

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Getting Started

1

Create or Select a Project

Set up a new project or select an existing one. See Organizations & Projects.
2

Configure the Connector

Enable the connector and create a Connector Profile in your project. See Setup Connector Profile.

API Key · Connector Profile

Best for server-side integrations with a single Gong account. Uses Access Key and Access Key Secret pair.

OAuth 2.0 · Connector Profile

Requires creating an OAuth integration in Gong Admin Center. Supports granular scopes.
Optionally, configure receiving Events for Gong into StackOne.

Webhooks setup

3

Link an Account

Link an account from the dashboard (or via StackOne Hub).See the guide for the authentication type chosen in the Connector Profile:

API Key · Link Account

OAuth 2.0 · Link Account

4

Use Actions

Connect an AI platform to the linked account’s actions. See AI Platforms.Other ways to call actions are listed in Protocols & SDKs.

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Actions

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41 actions
Action
Description
Required scopes
List Calls
List calls that took place during a specified date range
Search Calls With Participant
Search for calls with extensive filtering and detailed data
Get Call
Get detailed information about a specific call
Get Call Transcript
Get transcripts for calls with optional filters
Add Call
Manually add a new call that has already occurred
Add Call Media
Upload a media file for an existing call
List Call Outcomes
Retrieve the list of available call outcomes defined in Gong
Get CRM Integration
Returns the CRM integration details
Register CRM Integration
Creates your CRM integration with Gong
Get CRM Request Status
Returns the current status of asynchronous CRM requests
Delete CRM Integration
Asynchronously deletes a CRM integration and all its associated objects
Get CRM Objects
Returns CRM objects by their IDs (development phase only)
List CRM Schema Fields
Retrieves a list of the object schema fields
Upload CRM Schema
Add, edit or remove fields to CRM entities
Get Unified Credentials
Get the current Gong connection’s unified credentials and identity.
List Unified Groups
List unified groups in Gong.
Get Unified Group
Get a unified Gong group by ID.
List Unified Roles
List unified roles in Gong.
Get Unified Role
Get a unified Gong role by ID.
List Unified Users
List unified users in Gong.
Get Unified User
Get a unified Gong user by ID.
List Library Folders
Retrieve a list of public library folders
Get Library Folder Content
Retrieve calls in a specific library folder
Create Meeting
Create a new Gong meeting
Update Meeting
Update an existing Gong meeting
Delete Meeting
Delete a Gong meeting
Get Meeting Integration Status
Validate Gong meeting integration status for users
List Scorecards
List all scorecards in the Gong system
List Trackers
List all keyword trackers in the system
Get Aggregated Activity Statistics
Get aggregated activity statistics for users within a date range
Get Activity Statistics By Period
Get aggregated activity statistics grouped by time period
Get Daily Activity Statistics
Get daily activity statistics for users within a date range
Get Scorecards
Get answered scorecards for reviewed users or calls
Get Interaction Statistics
Get interaction stats for users based on calls with Whisper enabled
List Tasks
List Engage tasks assigned to a specific user
Update Task
Update an Engage task’s status or due date
List Users
List all users in the Gong workspace
Get User
Get a specific user by ID
Get User Settings History
Get the settings history for a specific user
Search Users
Search users with filters
List Workspaces
List all workspaces in Gong

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Events

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1 event
Event
Description
Tags
Call Webhook
Processes Gong call events delivered by an Automation Rule webhook.
CallsWebhooks