Sony reportedly cancelling some Xperia 1 VII pre-orders without notice
Shortly after Sony announced the Xperia 1 VII flagship phone, the company launched a pre-order campaign in many European countries with a free set of Sony WH-1000XM5 over-ear headphones.
However, some users on Reddit are reporting an issue with the pre-orders. Many customers are finding out that their order is being cancelled without any prior notice or explanation. A few claim that they were told to place another order, but since the free headphones promo had just expired they might not be receiving them.
The reports come from all over the continent, including the Netherlands, Germany, the UK, France and others. And there's still no official statement from the company, so users are left wondering and speculating what the reason could be.
It could either be an issue with Sony's systems or it could be the case of the company underestimating the demand for its latest flagship. After all the majority of customers report that their Xperias and Sony headphones are being shipped successfully. Hopefully everyone gets some clarification soon and Sony does things right with its fans.
Thank you, Josip, for bringing this to our attention.
Sony Xperia 1 VII
| 256GB 12GB RAM | $ 1,499.99 | £ 1,399.99 |
| Show all prices | ||
Reader comments
- MSXTurbo-R
- JJ3
I live in Switzerland, this could still change. Try the official Sony Germany or France website or Amazon for these two countries. Sometimes it's stuck with a Swiss address or credit card, but then it will work. Unfortunately, and it's happ...
- MSXTurbo-R
- JJ3
Like a few years ago, it is again not officially taken over by Sony Switzerland. So I had to order it in France but the Orchid Purple was no longer available on the Sony France website. So I ordered on Amazon but it is delayed twice! Now shipping on ...
