Just turned down a $4k/mo client.
They wanted 1,000 cold emails a day to a list of 300.
I said no.
Last time I said yes to that setup, we torched a domain in 3 weeks.
Saying no is retention.
Took on a client who promised they'd send leads within 48 hours.
Week one: zero leads.
Week two: zero leads.
I spent 14 hours building the list myself.
Fired them after 21 days.
Cost me $2,800 in setup.
Now I charge for list building upfront.
Hired a 10-year sales vet for $80k base.
Lasted 3 weeks. Quit after I asked him to send 100 emails a day.
Replaced him with a barista, zero sales background.
She booked 6 meetings month one.
The vet spent 3 hours polishing one email.
Send reps are built, not bought.
Pay SDRs on replies, not meetings.
Replies they control.
Meetings depend on your offer and market.
I moved comp to 60% reply bonus.
Flameout rate dropped from 45% to 12%.
You're punishing people for a system you haven't built.
Fight me on this.
Hired 11 SDRs in 3 years.
The best 3 never sold a thing. Waitress, bartender, gym coach.
The 'experienced' hires showed up with templates, bad habits, and takes they couldn't back up.
Blank slate beats rusty playbook.
Cost me about $60K in salaries to figure that out.