Companies lose almost $60 billion per year due to poor customer service, according to @Vonage.
Evaluate your customer service with these methods:
☑️ Customer surveys
☑️ Using mystery customers
☑️ Review recorded interactions between reps and customers
- Companies lose almost $60 billion per year due to poor customer service, according to @Vonage. Evaluate your customer service with these methods: ☑️ Customer surveys ☑️ Using mystery customers ☑️ Review recorded interactions between reps and customers