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Rated 5 out of 5 stars
Verified

Big shout out to Nemanja B. from the support team! He provided exceptional service, quickly resolved our issues, and helped transform our website exactly as we envisioned. His fast response time and e... See more

Company replied

Rated 5 out of 5 stars

We are long time customers since we have started our film production company in 2020. We purchased multiple themes by now, and recently we also tried to make our theme more individual by adding m... See more

Rated 5 out of 5 stars

I needed a portfolio site ASAP for potential clients and I am soooo glad I found WPZOOM. I purchased Inspiro Pro for its clean portfolio template, plus their service package for help loading it and cu... See more

Company replied

Rated 5 out of 5 stars

Looking for a theme for my first website, Inspiro Lite appealed to me above all others and I used it for a couple of years before upgrading to Inspiro Premium because its header slideshow option allow... See more

Company replied

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Company details

  1. Website Designer

Written by the company

Since 2009, we've been making high-quality WordPress themes and plugins. Ease of use and fast support come as standard. Amaze your audience with extraordinary functionality and style today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24 reviews

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Rated 5 out of 5 stars
Verified

Exceptional Support from Nemanja B. - Outstanding Service!

Big shout out to Nemanja B. from the support team! He provided exceptional service, quickly resolved our issues, and helped transform our website exactly as we envisioned. His fast response time and expertise made all the difference. Outstanding support that exceeded our expectations. Highly recommended!

July 18, 2025
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Reply from WPZOOM

Thank you so much for your review!

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Rated 5 out of 5 stars

individual experience

We are long time customers since we have started our film production company in 2020.

We purchased multiple themes by now, and recently we also tried to make our theme more individual by adding motion pictures and elevate the whole visual appearance of our website.

Hands down - really customer orientated and quick response times.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Inspiro Premium

Looking for a theme for my first website, Inspiro Lite appealed to me above all others and I used it for a couple of years before upgrading to Inspiro Premium because its header slideshow option allows me to get my message across in uniquely condensed and appealing form. I am delighted with the new look! Setting it all up was a bit challenging, but customer support was both knowledgeable and reliable. All in all, a great experience and money well spent. Thank you, WPZoom, and keep up the good work!

April 8, 2025
Unprompted review
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Reply from WPZOOM

Thank you so much for your review! Pavel

Rated 5 out of 5 stars

Great great great templates!!!

First of all, this is an amazing company with fantastic templates. I've worked on thousands of sites in my career and their products are superior. The customer service is quick and effective. I highly recommend their templates they make my life easier, the sites I design phenomenal, and my clients so happy. I highly highly highly recommend..

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great products, supported by great people!

Behind great products exist great people and WPzoom is such an example! Not only WPzoom's Wordpress themes and plugins are great but furthermore the support provided is at least equally great. Simply put, a team of people having great products and much more caring and supporting them 100%.
Well done guys!

October 14, 2024
Unprompted review
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Reply from WPZOOM

Thanks a lot for your review, George!

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Rated 5 out of 5 stars

Excellent work!

I've been using the Recipe Card Blocks by WPZOOM for a few months now, and I couldn't be happier with the results! As a food blogger, I'm always looking for tools that can help me present my recipes in the most appealing and user-friendly way, and WPZOOM has exceeded my expectations.

User-Friendly Interface: The interface is incredibly intuitive and easy to use. Whether you're a seasoned blogger or just starting out, you'll find it simple to create beautiful, professional-looking recipe cards. The drag-and-drop functionality makes the process quick and hassle-free.

Customization Options: I love the variety of customization options available. From different layout styles to color schemes, I can easily tailor the recipe cards to match the aesthetic of my blog. The ability to add photos, cooking times, nutritional information, and ratings is a huge plus.

SEO-Friendly: One of the standout features is how SEO-friendly these recipe cards are. They include all the necessary metadata, which has noticeably improved my search engine rankings. This has driven more traffic to my site and increased engagement with my content.

Responsive Design: The recipe cards look fantastic on both desktop and mobile devices. This responsiveness ensures that my readers have a seamless experience regardless of how they access my site.

Excellent Support: WPZOOM's customer support is top-notch. Anytime I had a question or needed assistance, their team was quick to respond and incredibly helpful.

Overall, the Recipe Card Blocks by WPZOOM have been a game-changer for my blog. They save me time, enhance the visual appeal of my recipes, and contribute to better SEO performance. I highly recommend this tool to any food blogger looking to elevate their content!

July 7, 2024
Unprompted review
Rated 5 out of 5 stars

fast

fast, kind, professional until now he has always solved my problems

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

I'm very happy with the support

I'm very happy with the support I've got from the WPZOOM team. Same day responses and solutions to problems I experienced.

March 6, 2024
Unprompted review
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Reply from WPZOOM

Thank you for your review!

Rated 5 out of 5 stars

Great support

I use the theme "Inspiro Premium" and I am very satisfied with it. The theme documentation is also really good. I had an issue with the plugin WPZOOM Forms. The problem was solved very quickly - great support!

February 5, 2024
Unprompted review
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Reply from WPZOOM

Thank you for your review, Volker!

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Rated 5 out of 5 stars

Amazing Value and Service!

I needed a portfolio site ASAP for potential clients and I am soooo glad I found WPZOOM. I purchased Inspiro Pro for its clean portfolio template, plus their service package for help loading it and customizing it. The service was incredible, the hours Ina (their amazing Community Manager) saved me was worth 10x what I paid. And... The first potential client I shared the site with already hired me for a project!

January 30, 2024
Unprompted review
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Reply from WPZOOM

Thank you for your review, John!

Rated 5 out of 5 stars

Superb website that is both easy to maintain and also extremely good looking for customers

As a startup Founder and new CEO, I wanted to have a superb website that is both easy to maintain and also extremely good looking for customers. I found the Inspiro theme by WPZoom that exceeded all my expectations. The setup and deployment of the website occurred practically in just a few minutes. Additionally, I also received 5-star personal assistance and practical tips for site development from the WPZoom support team. I recommend WPZoom if you want both quality and an excellent customer experience for you and your customers.

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended by this longtime customer

I've been using WPZoom themes since 2010. The themes are affordable and flexible, and I've used them to create websites for a news organization, a historical society, an academic publisher, and an academic journal. Whenever I've had a question or a technical problem customer support has been quick, courteous, and thorough. Highly recommended.

November 8, 2023
Unprompted review
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Reply from WPZOOM

Thank you for your review, Ed! We are happy to have you as our customer for so many years!

Rated 5 out of 5 stars

Chapeau!

Wonderful themes. I am using oneto make my rathher technical bird photography site a bit more attractive and are quite happy using their Phototote theme for several years now.I get always almost immediate and mostly relevant responses to my technical problems. Most of all maybe I do appreciate the more or less personal attitude of help desk people. I am not talking to a computer but to people. So overall: "Chapeau" as the French say and thanks a lot! Dik Holland.

October 3, 2023
Unprompted review
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Rated 5 out of 5 stars

Great Theme and design

I'm using the Inspiro Block theme and it is very intuitive and fluid. The theme works well and allows me to create designs which would otherwise be extremely difficult. Very happy with it and I would recommend it Highly.

September 13, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful theme, outstanding customer service

Exceptionally beautiful and versatile theme, accompanied by outstanding customer service that catered to every request and went the extra mile to ensure a successful project completion.

I am highly satisfied with my purchase and especially Pavel, who was exceptionally accommodating and friendly.

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

VideoZoom: great for videos and video-blog

I needed a videos-presentation theme that would work immediately, look great, and offer enough options for adjustments to suit my needs and desires WITHOUT requiring me to modify underlying computer coding. I got what I needed, thus my 5-star rating for VideoZoom.

Three years ago, for my first videos theme, I bought a different company's theme for $50 which did not work immediately, required too many adjustments, couldn't handle multiple videos on the homepage (it would freeze), and required underlying code adjustments. VideoZoom has been well worth the higher price.

August 12, 2023
Unprompted review
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Rated 1 out of 5 stars

Verified customer (yes)

Verified customer (yes)
Did I like the product (no)
Would I recommend this product (no)

Pros (none)
Cons;
Product is expensive based on equal value software from other vendors.
I found this product limiting unless you are a high-end WordPress user with coding knowledge.
Slow but existent customer support.
Documentation exists but is incomplete.

Overall (if you looking for a vendor and product that meets or exceeds your expectations you will be disappointed. They process client concerns with a firm line on vendor policy leaving a bad taste in your mouth. Sadly they only seem truly interested in their bottom line, not how a client or their experience could be made better or to exceed.).

If you're looking for a photography website template, keep looking.

In Response July 16/23

Exactly why you should steer clear.

It wasn't anywhere close to 6 months from my purchase date that I requested a refund (more like 2). I didn't threaten anything. I gave you 2 opportunities to step up and do the right thing and good thing (this post came 3 weeks after my last request for a refund and "yes" I said this review was imminent which was fair). Nothing I've stated is malicious or untrue. I did offer to give my license up (yes). I'm not using it after spending $$$

This is about good business practices and fairness, nothing more. I didn't like your product and WPZOOM didn't have the decency to play fair!

July 14, 2023
Unprompted review
WPZOOM logo

Reply from WPZOOM

Tom, you purchased a photography theme that worked fine until the moment you decided you no longer needed it.

We have a 14-day money-back guarantee policy, but you asked for a refund 6 months after you made the purchase, which is something technically impossible. When we informed you about this, you threatened that you would re-distribute our product to others (a thing that is strictly prohibited).

If there is a problem with our product, please let us know, and we'll be happy to help you with a solution.

Rated 1 out of 5 stars
Verified

Horrible customer service

I left my original review below. Once WPZoom read this negative review, I had their full attention. I attempted to resolve this problem with them hoping I could leave a positive review once they had a chance to fix these issues. However, emails to me were retaliatory and they deactivated my professional theme and revoked my license less than a month after I purchased it. Here's a quote from Pavel who is apparently the owner showing the attitude this company has towards fixing relationships

"I think that people leaving negative reviews shouldn't be allowed to continue using our work or benefiting from our support."

Do not do business with this company.

original review: Horrible customer service. Refusal to help or take responsibility for their difficult-to-use theme and templates. Instead they lash out with nasty emails. Super disappointed after putting many hours into building my website. Do note recommend. Steer clear!!

March 20, 2023
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Reply from WPZOOM

Hello Alison,

We're surprised to see such a negative review from you. We've helped you with more than 10 support tickets with different issues, and we couldn't find any nasty messages sent by our team.

Maybe you're confusing us with a different company?

Could you please provide more details about the message that caused this trouble? We could only find our support representative telling you we don't control the content added to your website, as you and 3rd party plugins control that.

I can assure you that the problem is not caused by our product, as it's used on thousands of websites and no one has reported such a bug before. Most likely, it's a caching issue on your website, a plugin conflict, or something incorrectly configured.

Later Add (July 31, 2023)
Even though we helped Alison build her website using one of our products, she still insisted on a refund outside our Refund Policy (as more than 14 days passed).
We were happy to provide her with a refund, but 4 months later, we were shocked to notice that during all this time, she continued to use our product on our website.
It seems that all this drama was artificially generated just to get a Premium product and technical support for free. Great!

Pavel from WPZOOM

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