19.11.2025
Accessibility & Inclusion:
What Comes Next
Presentation of the Digital Accessibility
Survey Results by YouGov
People with disabilities
1.3 billion
16% of the world’s population
Quelle: WHO (2023), Eurostat (2022), Webaim (2025)
94%
of websites are inaccessible
101 million
27% of the population
2
What 5,000 users shared with us:
I give up
Digital exodus
61% abandon digital purchases
▪ Under-35s most likely to quit
This doesn’t work I go elsewhere
Business impact
€50B+ market opportunity
▪ Estimate: €50B+ transactions
affected by accessibility barriers
Barriers
85% experience digital barriers
▪ Top barriers: Small text, poor
navigation, intrusive ads
3
5k consumers surveyed across DE, AT, FR, IT, UK between Aug-Nov 25
Some discoveries from YouGov
survey
80%
Believe digital
accessibility
considers elderly
people as well
50%
Call pop ups and
ads the main
cause of
frustration
20%
Regularly face
problems with
navigating web
AI based companies
Trying to achieve
maximum scalability
failing to deliver on their
promise by neglecting
quality and human
validation.
Traditional approach
Focus on quality and
manual intervention only
and cannot be scaled due
to efficiency and cost
constraints.
AI
The market:
two polarized approaches
Our approach to digital accessibility
AI
PEOPLE
TECH
So what’s next?

Accessibility & Inclusion: What Comes Next. Presentation of the Digital Accessibility Survey Results Conducted by YouGov for AccessiWay

  • 1.
    19.11.2025 Accessibility & Inclusion: WhatComes Next Presentation of the Digital Accessibility Survey Results by YouGov
  • 2.
    People with disabilities 1.3billion 16% of the world’s population Quelle: WHO (2023), Eurostat (2022), Webaim (2025) 94% of websites are inaccessible 101 million 27% of the population 2
  • 3.
    What 5,000 usersshared with us: I give up Digital exodus 61% abandon digital purchases ▪ Under-35s most likely to quit This doesn’t work I go elsewhere Business impact €50B+ market opportunity ▪ Estimate: €50B+ transactions affected by accessibility barriers Barriers 85% experience digital barriers ▪ Top barriers: Small text, poor navigation, intrusive ads 3 5k consumers surveyed across DE, AT, FR, IT, UK between Aug-Nov 25
  • 4.
    Some discoveries fromYouGov survey 80% Believe digital accessibility considers elderly people as well 50% Call pop ups and ads the main cause of frustration 20% Regularly face problems with navigating web
  • 5.
    AI based companies Tryingto achieve maximum scalability failing to deliver on their promise by neglecting quality and human validation. Traditional approach Focus on quality and manual intervention only and cannot be scaled due to efficiency and cost constraints. AI The market: two polarized approaches
  • 6.
    Our approach todigital accessibility AI PEOPLE TECH
  • 7.