Join Us in Accelerating the Skills First Movement
The Center for a Skills First Future helps employers put skills at the center of hiring and advancement—unlocking talent, fueling growth, and creating opportunity. We provide the tools, guidance, and shared language to make skills-first practices the standard.
Skills Action Planner
Skills Action Planner
Evaluate your organization’s progress in adopting a skills-first approach. Our interactive tool helps you identify strengths, gaps, and actionable steps to implement a skills-based approach effectively.
Resource Library
Resource Library
Access research, tools, and employer examples to implement and sustain skills-first talent strategies across the employee lifecycle.
Skills First Credential
Skills First Credential
Demonstrate expertise in skills-based workforce strategies. Equip yourself with the tools to drive impact across hiring, development, and retention.
Vendor Database
Vendor Database
Find vetted solutions and community support for skills-first implementations—from sourcing and assessment to upskilling and mobility.
Hear from Taylor Dunne, San Diego Regional Economic Development Corporation
Taylor Dunne of the San Diego Regional EDC shares how skills-first hiring gains real traction—by starting from within. In this spotlight, she emphasizes the power of aligning HR and technical teams, identifying internal champions, and rethinking how organizations recognize and value skills beyond traditional proxies.
Hear From Rose Sikder, OKTA
Rose Sikder, of OKTA explains how a skills-first approach unlocks potential in today’s workforce. In this inspiring message, she shares how leading with skills—not assumptions—helps businesses find untapped talent, support upward mobility, and future-proof their teams.
Hear from Steven Flenory, WB Games
Steven Flenory of WB Games shares why skills-first hiring isn’t just the future—it’s the now. In this short spotlight, he highlights how prioritizing skills over outdated proxies helps employers tap into overlooked talent, improve retention, and build stronger teams.
Hear from Josh Tarr of Workday
Josh Tarr of Workday shares how their internal gig program sparked a skills-first transformation. By focusing on real skills over résumés, Workday saw faster hiring, better candidate experiences, and stronger acceptance rates. His advice? Start small, use your data, and make skills a company-wide priority—not just an HR project.
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Featured Resource
Overview
AI architectures shape how knowledge is created, accessed, and applied across learning and work systems. Employer decisions about AI usage directly influence their workforce development pathways, institutional trust, and the evolving relationship between human expertise and machine-supported decision-making.
As employers across industry sectors increasingly adopt AI systems to support work activities such as employee learning, talent management, operations, and decision-making, it is important to understand the two main AI architectural approaches that have emerged in organizational settings:
- Large Language Models (LLMs)
- General-purpose AI systems that are trained on very large and diverse datasets.
- Closed-Circuit AI Models
- Constrained, domain-specific systems designed for “controlled” organizational use.
Understanding the distinctions between these approaches and how they are increasingly being combined (hybrid approaches) is essential for employers navigating a wide variety of functions, particularly related to data privacy and protection, compliance regulations, reputational risk, employee trust, and accountability and governance.
Employers must balance the benefits of using broad, flexible AI capabilities (LLOMs) with the need for control, predictability, and alignment with institutional responsibilities (closed-circuit AI models).
Large Language Models (LLMs) in Employer Contexts
Employers often deploy LLMs for tasks that benefit from broad language and pattern recognition, including drafting and summarizing documents; synthesizing information across domains; developing learning and training content; supporting career exploration and skill discovery; and early-stage research and idea development.
There are strengths and limitations of LLMs to consider:
- Strengths
- Access to cross-industry concepts
- Flexibility across functions and departments
- Rapid deployment through existing platforms
- Limitations
- Variability in accuracy and reliability
- Limited explainability of outputs
- Potential governance challenges related to data handling and retention
- Need for human oversight
Closed-Circuit AI Models in Employer Contexts
Closed-circuit AI models are being increasingly adopted for use in work activities that involve sensitive data, operational risk, or regulatory oversight, such as Human resources and workforce management systems; legal review and contract analysis; healthcare operations and clinical support tools; financial services compliance and risk assessment; and Internal knowledge management and training platforms.
There are strengths and limitations to consider:
- Strengths
- Greater control over training data and outputs
- Stronger alignment with privacy and compliance requirements
- Increased predictability in narrowly defined tasks
- Easier integration with enterprise systems
- Limitations
- Narrower informational scope
- Potential blind spots outside curated datasets
- Higher development and maintenance costs for tailormade systems
- Risk of reinforcing existing organizational assumptions
Hybrid Approaches
Many employers are moving beyond an “either/or” approach and adopting hybrid AI architectures that combine elements of both general-purpose and constrained AI systems in order to balance their innovation activities with institutional responsibility.
Employers in regulated and high-risk environments especially favor closed-circuit AI models due to data sensitivity, compliance requirements, and reputational considerations. As a result, many organizations limit general-purpose AI tools (LLMs) to exploratory or low-risk tasks, while reserving operational and decision-making functions for constrained systems.
Hybrid approaches may include:
- Using LLMs for idea development, drafting, and exploratory analysis.
- Restricting decision-making support and operational work tasks to closed-circuit systems.
- Connecting LLMs to internal knowledge bases through tailormade retrieval-augmented models.
- Applying role-based access controls and usage policies by employee functions.
Resources
Bommasani, R., Hudson, D. A., Adeli, E., et al. (2021). On the opportunities and risks of foundation models. Stanford University. https://crfm.stanford.edu/report.html
Closed-Circuit AI Models (Domain-Specific or Enterprise AI Models) | Learn & Work Ecosystem Library
Large Language Models (LLMs) | Learn & Work Ecosystem Library
National Institute of Standards and Technology. (2023). Artificial Intelligence Risk Management Framework (AI RMF 1.0). U.S. Department of Commerce. https://www.nist.gov/itl/ai-risk-management-framework
OECD. (2019). Artificial intelligence in society. OECD Publishing. https://www.oecd.org/en/publications/artificial-intelligence-in-society_eedfee77-en.html
Stanford Institute for Human-Centered Artificial Intelligence. (2024). AI Index Report 2024. Stanford University. https://hai.stanford.edu/ai-index/2025-ai-index-report
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