Last Updated: 01 July 2025

Payroll Ace is a service delivered, developed and supported by
MIVB Information Technology Inc (Referred to as Payroll Ace)
14-30 Eglinton Ave W, Unit 259,
Mississauga, ONTARIO, L5R 0C1
Canada

Privacy Policy

Privacy Principals

Payroll Ace follows these principles in order to protect your privacy:

  • we do not collect any more Personal Information than is necessary to provide the Services;
  • we only use your Personal Information for the purposes we specify in this Privacy Policy unless you agree otherwise;
  • we do not keep your Personal Information if it is no longer needed; and
  • other than as we specify in this Privacy Policy, we do not share your Personal Information with third parties.

How We May Contact You.

Payroll Ace will send a welcome email to account holders for billing and support purposes and at times will send Payroll Ace service-related announcements. You cannot opt out of service-related emails if you are an account holder, as this is part of the Payroll Ace Services.
Correcting, Updating, Amending and Removing Your Personal Information.

You may correct, update, amend, or remove Personal Information by making the change on your support portal account or by contacting the support team. If you no longer desire to use our Services, you may deactivate the Services by contacting your account manager listed on the support portal or Payroll Ace Support team. You may withdraw your consent to our processing of your Personal Information at any time by contacting us using the contact information below, but that will mean we can no longer provide the Services to you. We will respond to your requests regarding changes to Personal Information or Service changes promptly, but in any event within 30 days of your call or receipt of your request.

Retention of Personal Information.

Notwithstanding anything in this Privacy Policy to the contrary, we will retain your information for as long as your account is active or as needed to provide you with the Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies.

Payroll Ace uses a technology called “cookies” to store session information. A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a website’s computers and stored on your computer’s hard drive. We use both session ID cookies which are non-persistent cookies. A session ID cookie expires when you close your browser. We use Session Cookies to track your Login status. This cookie is only ever transmitted over HTTPS. Click here for more information on cookies, including how to disable them. If you disable cookies, you cannot use our HR Chronicle Cloud Service.

We gather certain information automatically and store it in log files against each Payroll Ace Cloud Instance. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, PC Name,. We use this information, for logging purposes and detecting unauthorized access to the account and for auditing purposes.

Security

Online security risks can be minimized simply by ensuring that your password is always kept secure. We recommend you follow the password security advice below:
– Always use a password that is personal and does not contain your name, email address or the word ‘password’
– Ensure your password contains both letters and numbers
– Never give your password out to anyone – we will never ask you for your password
– Change your password at least once every three months
– Take a moment to memorize your password so you don’t need to write it down
– Try and use a different password for each different website you use

Liability

We accept no liability for any loss (whether direct or indirect, for loss of business, revenue or profits, wasted expenditure, corruption or destruction of data or for any other indirect or consequential loss whatsoever) arising from your use of the Website and we hereby exclude any such liability, whether in contract, tort (including for negligence) or otherwise. We hereby exclude all representations, warranties and conditions relating to the Website and your use of it to the maximum extent permitted by law.

You agree to indemnify us and keep us indemnified against all costs, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of the Website. You must notify us immediately if anyone makes or threatens to make any claim against you relating to your use of the Website.

Contact Information.

For questions related to this policy
Tel: +1 289 999 0157
Email:info@payrollace.com