James Governor and Alois Reitbauer on Building vs Buying Enterprise Software

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Over a meal at Sune in London, James Governor and Alois Reitbauer, Chief Technology Strategist at Dynatrace, use the restaurant menu as a lens to discuss one of the thorniest questions in enterprise software: when to build and when to buy? Oysters, charred flatbreads, and anchovies become stand-ins for open source components—widely available, broadly standardized, but rarely as good when you try to prep them solo. They chat about why packaging and end-user experience have become the decisive battleground in #observability. James shares RedMonk’s long-held view that “the best packager wins and wins big,” and the two discuss how OpenTelemetry’s rise as an industry standard has shifted competition away from data collection and toward opinionated experiences on top of it. Along the way they touch on #AI as a wrapper, the fast-food-versus-fine-dining spectrum of customer needs, and why the job of an enterprise is to use an observability stack, not manage one. https://lnkd.in/eiFzuKVC

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