UiPath's CIO: most companies can't even document what they're trying to automate Mihai Faur has spent nearly a decade deploying automation at enterprise scale. His advice for any company starting with AI? Don't start with the technology. Start by understanding your processes. The tech comes second. Knowing what to point it at is the bottleneck. Full conversation link in comments. #AI #AgenticAI #Automation #Enterprise #podcast

Organisations don’t unlock AI value by teaching features, they unlock it by helping people build habits. In this episode, Amelia Hernández [MVP, MCT] shares how teams turn daily frustrations into streamlined workflows through Copilot, behaviour‑led change, and strong internal communities. A powerful look at what it really takes to create lasting, organisation‑wide AI adoption. https://lnkd.in/evUb4kE6  Microsoft Innovation Podcast

In a recent episode of the Punk CX podcast, Pega's Matt Healy explained that large enterprises spend $370M annually on legacy debt. But here's the kicker—70% of Fortune 500 companies still rely on mainframes for critical workloads. Today's enterprises need to leverage AI to transform these systems into innovation powerhouses. It’s not about throwing AI at random problems, but rather embedding AI into operations to drive meaningful outcomes. During this interview,Matt and host Adrian Swinscoe discuss how organizations can scale AI for transformational impact. #AITransformation #LegacySystems #Innovation #Automation #Leadership https://lnkd.in/gJGvM49k

In a recent episode of the Punk CX podcast, Pega's Matt Healy explained that large enterprises spend $370M annually on legacy debt. But here's the kicker—70% of Fortune 500 companies still rely on mainframes for critical workloads. Today's enterprises need to leverage AI to transform these systems into innovation powerhouses. It’s not about throwing AI at random problems, but rather embedding AI into operations to drive meaningful outcomes. During this interview,Matt and host Adrian Swinscoe discuss how organizations can scale AI for transformational impact. #AITransformation #LegacySystems #Innovation #Automation #Leadership https://lnkd.in/gnnDEuhG

What does agile AI adoption look like inside a 150-year-old industrial organization? Louis Besland speaks with Michael Lefenfeld, president and CEO of Hexion Inc., on driving AI enablement, workforce readiness, and cultural change in the chemical industry. Listen to the full podcast: https://bit.ly/46gmg0J #AI #Leadership #ChemicalIndustry #Sustainability

The next episode of the AI Success Factors Podcast is almost here—and the trailer is now live, offering an early look into a conversation every enterprise leader should hear. The full episode drops this Wednesday, and this sneak peek highlights why scaling AI is no longer an experiment, but a leadership imperative. 𝐇𝐨𝐬𝐭: Samuel Matthew, AI SuccessFactors Podcast Host & AI Practitioner 𝐆𝐮𝐞𝐬𝐭: Wes Herzik, Executive Director, Enterprise AI Transformation & Operations at JPMorganChase 𝐄𝐩𝐢𝐬𝐨𝐝𝐞 𝐓𝐢𝐭𝐥𝐞: 𝐒𝐜𝐚𝐥𝐢𝐧𝐠 𝐀𝐈: 𝐖𝐡𝐲 𝐓𝐚𝐬𝐤-𝐋𝐞𝐯𝐞𝐥 𝐖𝐢𝐧𝐬 𝐃𝐨𝐧’𝐭 𝐌𝐨𝐯𝐞 𝐭𝐡𝐞 𝐏&𝐋 𝐒𝐮𝐦𝐦𝐚𝐫𝐲 In this trailer, Wes Herzik shares why many AI initiatives stall after successful pilots—and what it really takes to embed AI into enterprise workflows. From governance and federated operating models to early change management and agent-driven systems, this episode focuses on turning AI investments into measurable business outcomes. 𝐖𝐡𝐨 𝐒𝐡𝐨𝐮𝐥𝐝 𝐖𝐚𝐭𝐜𝐡? CXOs, enterprise AI leaders, digital transformation executives, and AI practitioners looking to move beyond task automation. 𝐅𝐮𝐥𝐥 𝐄𝐩𝐢𝐬𝐨𝐝𝐞 𝐃𝐫𝐨𝐩𝐬 𝐖𝐞𝐝𝐧𝐞𝐬𝐝𝐚𝐲: Apple Podcasts: https://lnkd.in/gZVYArxr Spotify: https://lnkd.in/gQg4juqK YouTube Music: https://lnkd.in/gdWXY_3K Explore more at: www.aisuccessfactors.com 𝐅𝐨𝐥𝐥𝐨𝐰 𝐮𝐬 𝐨𝐧: LinkedIn: https://lnkd.in/gi7B_Mkt Twitter: https://x.com/ai_success Facebook: https://lnkd.in/gxg8G3n5 Instagram: https://lnkd.in/gUqPXHjN YouTube: https://lnkd.in/g8VA3Qkd 𝐃𝐢𝐬𝐜𝐥𝐚𝐢𝐦𝐞𝐫: This podcast is presented by Samuel Matthew. The opinions and views expressed are those of the host and participants and do not necessarily reflect the views of JPMorgan Chase Bank, N.A. or its affiliates. Wes Herzik is appearing in a personal capacity based on his professional experience and does not speak on behalf of JPMorgan Chase. This podcast is for informational purposes only and does not constitute an offer to sell or a solicitation to buy any security in any jurisdiction where such offer or solicitation would be unlawful. Any unauthorized use is prohibited. #AISuccess #AIAdoption #AIPodcast #EnterpriseAI #EnterpriseLeaders

Podcast titles matter because they signal the real problem a conversation intends to tackle. This episode of #UXSOUP asks a deceptively simple question: to what extent is thriving a creative task—and how can AI support that work? A central theme is the role of outliers—recognizing what is unusual, understanding what it signals, and deciding how to respond. The discussion highlights the role of remote operators in robo-taxi deployments—a reminder that even advanced autonomy still depends on human oversight. AI works best as a copilot, not an autopilot. When AI is framed as decision support rather than a substitute for judgment, it integrates more naturally into real workflows without eroding trust or accountability. We also return to a familiar but uncomfortable insight: data is rarely the limiting factor. The real constraints are process clarity, incentives, and organizational readiness to act on what AI reveals. If the podcast title resonated with you, this episode explores why that tension exists—and how leaders can respond. Listen here: https://lnkd.in/gRwHEjx4 Many of these ideas connect directly to themes explored in greater depth in 𝘏𝘰𝘸 𝘵𝘰 𝘔𝘢𝘬𝘦 𝘈𝘐 𝘜𝘴𝘦𝘧𝘶𝘭 (link in the comments). #HumanCenteredAI #AIAdoption #Automation #FutureOfWork #AutomatedVehicles Chris Schreiner Derek Viita MIT AgeLab LID Publishing

🎙️ Making AI Work at Scale Our Chief AI Officer, David Mainiero, recently joined Brian Thomas, MBA, FACHT on The Digital Executive Podcast, hosted by Coruzant Technologies to discuss what it really takes to operationalize AI across the enterprise. From avoiding “pilot purgatory” to building leadership models that empower teams, David shares practical insights on turning AI ambition into measurable impact. A great conversation on strategy, scale, and the future of AI-first organizations. 🎧 Listen to the full episode here: https://lnkd.in/eFBph6Ya

Too often, organizations try to scale AI before they’ve lived with it, but learning by doing is one of the biggest advantages. At KPMG US, being Client Zero means we adopt, test, and scale technology inside our own operations first — learning what works, what breaks, and what truly drives value before taking those lessons to market. That mindset shapes how we work with Microsoft across our global 360 relationship, as a client, collaborator, and supplier, and how we help organizations move faster with confidence. I recently had a great conversation with James Caton on his podcast, Generate Now about what this looks like in practice, from Client Zero to building AI that is simple, secure, and scalable. ⬇️ Short conversation, but an important one for leaders thinking about what it really takes to operationalize AI at scale. Listen on Apple podcasts at https://lnkd.in/euNZSRhJ (or any other podcast platform) or watch it at https://lnkd.in/eeEhDD6J #KPMGAlliances #Microsoft #ClientZero 

Your AI can be accurate, and still fail your customer. In today's episode of 𝐀𝐈 𝐇𝐞𝐫𝐨𝐞𝐬 & 𝐇𝐞𝐚𝐝𝐚𝐜𝐡𝐞𝐬, Andy White, SVP of Salesforce on Salesforce Technology, shares pivotal lesson in AI implementation: 𝐬𝐨𝐟𝐭 𝐬𝐤𝐢𝐥𝐥𝐬 𝐦𝐚𝐭𝐭𝐞𝐫 𝐟𝐨𝐫 𝐚𝐠𝐞𝐧𝐭𝐬. Andy shares how Salesforce realized their support agent was solving problems efficiently, but lacked the human warmth that defines true customer experience. In this episode, Andy shares how Agentic enterprises can: - Design agents with emotional intelligence. - Build onboarding processes that mirror human behavior. - Define personas that align with specific intent and tone. AI is most powerful when it reflects the best of how we serve each other. 🎧: Catch the full episode wherever you get your podcasts. #AIHeroesAndHeadaches #AIForAll #AI #AgenticEnterprise #AgenticTransformation #AILeadership