The most overlooked person in dashboard design: The non-technical end user who's making the actual decisions. We build for: - Other analysts who love data - Technical stakeholders who appreciate complexity - Ourselves and our portfolio But rarely for: - The busy manager who has 30 seconds to decide - The front-line worker who needs one clear number - The executive who wants the bottom line Don't forget your audience! Design for the person using the dashboard and making the decision. Not for the person making the dashboard.
Absolutely spot on! Tailoring dashboards for decision-makers ensures they drive actionable insights swiftly, much like how clear communication in logistics can avert operational delays.
Spend some time with the person who will be using the dashboard and you will start to think like them. When you can understand the decisions they are making, you can better build that reporting to suit their needs.