4,872Results for "Customer Service"
-
Customer Service Foundations1h 11m
Customer Service Foundations
By: Jeff Toister and Madecraft
Course
-
The 10 Pillars of Customer Experience38m
The 10 Pillars of Customer Experience
By: Brad Cleveland
Course
-
Customer Success: Skills for Successful Client Interactions13m
Customer Success: Skills for Successful Client Interactions
By: Kevin Francisco and Madecraft
Course
-
Customer Experience: Service Blueprinting32m
Customer Experience: Service Blueprinting
By: Jeannie Walters
Course
-
Communicate Clearly on Service Shifts10m
Communicate Clearly on Service Shifts
By: Brian Deignan and Madecraft
Course
-
The Service Mindset: Enhancing Your Customer-Centric Skills47m
The Service Mindset: Enhancing Your Customer-Centric Skills
By: Robbie Kellman Baxter
Course
-
Championing the Customer in Everything You Do19m
Championing the Customer in Everything You Do
By: Brad Cleveland
Course
-
Service Excellence: How to Exceed Expectations Every Time53m
Service Excellence: How to Exceed Expectations Every Time
By: Michael Kerr and Madecraft
Course
-
Customer Service: Managing Customer Expectations21m
Customer Service: Managing Customer Expectations
By: Jeff Toister
Course
-
Calming down angry and upset customers3m
Calming down angry and upset customers
From: Customer Service: Problem-Solving and Troubleshooting
Video
-
Understanding why customer service is hard2m
Understanding why customer service is hard
From: Innovative Customer Service Techniques
Video
-
Customer Service: Problem-Solving and Troubleshooting35m
Customer Service: Problem-Solving and Troubleshooting
By: Noah Fleming
Course
-
Tips for Managing Stress While Working with Upset Customers47m
Tips for Managing Stress While Working with Upset Customers
By: Yoram Baltinester and Madecraft
Course
-
Customer Service: Creating Customer Value32m
Customer Service: Creating Customer Value
By: Noah Fleming
Course
-
Customer Experience: 6 Essential Foundations for Lasting Loyalty50m
Customer Experience: 6 Essential Foundations for Lasting Loyalty
By: Sam Stern
Course
-
Customer Service: Serving Customers Through Chat and Text38m
Customer Service: Serving Customers Through Chat and Text
By: Leslie O'Flahavan
Course
-
Engaging customers3m
Engaging customers
From: Customer Service for Any Sector: Tips from a Hospitality Expert
Video
-
Customer Service: Serving Internal Customers51m
Customer Service: Serving Internal Customers
By: Jeff Toister and Madecraft
Course
-
Boosting the value of customer service3m
Boosting the value of customer service
From: Customer Service Leadership
Video
-
Anticipating customers’ needs3m
Anticipating customers’ needs
From: Customer Service for Any Sector: Tips from a Hospitality Expert
Video
-
Developing a Service Mindset41m
Developing a Service Mindset
By: Lisa Earle McLeod and Elizabeth Lotardo
Course
-
Six Techniques to Build Rapport with Customers Virtually20m
Six Techniques to Build Rapport with Customers Virtually
By: Madecraft and Sana Farooq
Course
-
Innovative Customer Service Techniques43m
Innovative Customer Service Techniques
By: Jeff Toister
Course
-
Positively prime customers2m
Positively prime customers
From: Creating Positive Conversations with Challenging Customers
Video
-
Develop the perfect phone greeting4m
Develop the perfect phone greeting
From: Phone-Based Customer Service
Video
-
Business Leadership, Social Change, and Movements1h 7m
Business Leadership, Social Change, and Movements
By: Leslie Crutchfield
Course
-
Design Thinking: Customer Experience34m
Design Thinking: Customer Experience
By: Geoffrey Schwartz and frog
Course
-
Bring Your Best to Restaurant Shifts14m
Bring Your Best to Restaurant Shifts
By: Brian Deignan and Madecraft
Course
-
Listening to customers3m
Listening to customers
From: Creating a Positive Customer Experience
Video
-
How AI agents will change customer service2m
How AI agents will change customer service
From: Preparing Your Organization for AI Agents
Video
-
Customer Service Fundamentals for Hospitality55m
Customer Service Fundamentals for Hospitality
By: Sara Odorisio and CRFT Productions
Course
-
A Design Thinking Approach to Putting the Customer First27m
A Design Thinking Approach to Putting the Customer First
By: Big Think
Course
-
Creating Positive Conversations with Challenging Customers30m
Creating Positive Conversations with Challenging Customers
By: Myra Golden
Course
-
How to Create Great Customer Experiences35m
How to Create Great Customer Experiences
By: Sam Stern
Course
-
Prioritizing your workload3m
Prioritizing your workload
From: Time Management for Customer Service Professionals
Video
-
Earn Customer Trust and Cultivate Lasting Relationships1h 6m
Earn Customer Trust and Cultivate Lasting Relationships
By: Ilenia Vidili
Course
-
Using customers’ names3m
Using customers’ names
From: Customer Service for Any Sector: Tips from a Hospitality Expert
Video
-
Customer Success Management Fundamentals58m
Customer Success Management Fundamentals
By: PracticalCSM
Course
-
Exceptional service cultures3m
Exceptional service cultures
From: Service Excellence: How to Exceed Expectations Every Time
Video
-
Customer service fundamentals1m
Customer service fundamentals
From: Customer Service Fundamentals for Hospitality
Video