ITIL® is a popular framework for IT service management. This learning path is designed to prepare you for the popular Foundations certification, as well as provide advice on how to implement it in the real world, and generally better align IT services with the needs of your business.
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Prepare for the ITIL® Foundations exam.
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Discover how to put ITIL® into practice at your organization.
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Explore how ITIL® relates to DevOps.
Courses
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1
Putting ITIL® Into Practice: Applying ITIL® 4 Foundation Concepts1h 34mPutting ITIL® Into Practice: Applying ITIL® 4 Foundation Concepts
By: David Pultorak
Move ITIL® principles into practice. Explore the seven ways framework for applying ITIL® Foundation concepts, with all new content for ITIL® 4.
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2
Putting ITIL® into Practice: Problem Management Techniques2h 38mPutting ITIL® into Practice: Problem Management Techniques
By: David Pultorak
Learn ITIL®-endorsed problem management techniques for preventing and resolving problems underlying interruptions in IT services.
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3
Putting ITIL® into Practice: DevOps for ITIL® Practitioners1h 56mPutting ITIL® into Practice: DevOps for ITIL® Practitioners
By: David Pultorak
Learn how to apply DevOps concepts and ITIL® within an enterprise IT organization. Examine where DevOps and ITIL® intersect and how to adapt each in an enterprise setting.
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4
Putting ITIL® into Practice: Change Enablement1h 56mPutting ITIL® into Practice: Change Enablement
By: David Pultorak
Learn about each of seven change enablement techniques endorsed by ITIL–why, where, and how you would use them, along with their components and steps.
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5
Putting ITIL® into Practice: Incident Management2hPutting ITIL® into Practice: Incident Management
By: David Pultorak
Master powerful techniques to revolutionize your IT incident management skills and reduce the challenges of service interruptions.