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Customer Journey Mapping with Generative AI Preview

Customer Journey Mapping with Generative AI

With Maury Rogow Liked by 224 users
Duration: 1h 17m Skill level: Beginner + Intermediate Released: 7/29/2024

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Course details

Launch effective customer journeys faster with AI. This course shows how to use artificial intelligence to quickly build assets across your entire funnel—from ads and outreach copy to blogs, landing pages, videos, and more. Learn how to leverage low-cost AI tools to craft clear customer journeys that incorporate personalized messaging, consistent branding, and on-point sales pitches. Instructor Maury Rogow gives tips to build rapport, uncover pain points, and offer value-driven solutions to your customers and prospects. Cut costs and save time on production while keeping your CX cohesive and effective with AI-generated customer touchpoints.

This course is part of a Professional Certificate from Microsoft.

Skills you’ll gain

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Sample certificate

Certificate of Completion

  • Showcase on your LinkedIn profile under “Licenses and Certificate” section

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  • Share as image online to demonstrate your skill

Meet the instructor

Learner reviews

4.8 out of 5

138 ratings
  • 5 star
    Current value: 115 83%
  • 4 star
    Current value: 20 14%
  • 3 star
    Current value: 3 2%
  • 2 star
    Current value: 0 0%
  • 1 star
    Current value: 0 0%
  • Rohan Arora Rohan Arora

    Rohan Arora

    Student at Ambedkar University, Delhi

    4/5 April 29, 2025
    nice
    Helpful · Report
  • Ann R. Ann R.

    Ann R.

    Team Lead Customer Support Specialist@ Advantage 2000 Consultants | Public Relations, Organizational Communications

    5/5 April 27, 2025
    This course has given me very helpful information that is enhancing my job skills.
    Helpful · Report
  • Candice-Lee Charles Candice-Lee Charles

    Candice-Lee Charles

    Kaizen Founder | Empowering Business Leaders through AI, SaaS & Design | Tech-Forward Strategist | Passionate about Learning, Relationships & Company…

    5/5 April 23, 2025
    One of my favourite LinkedIn courses so far. It’s clear how much thought, effort and passion Maury Rogow put into it. He showcased real AI tools, some I already use and love, and others I had never seen before, which could make a real impact for me personally. Each tutorial was delivered with such intention, clarity and precision. His tone and explanations kept me engaged throughout. I even messaged him directly afterwards because I found it so valuable. AI is always evolving, but many still don’t know these tools, this course remains highly relevant and practical. Highly recommended.
    Helpful · Report

Contents

What’s included

  • Practice while you learn 1 exercise file
  • Test your knowledge 5 quizzes
  • Learn on the go Access on tablet and phone

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