Serena H. Huang, Ph.D.

📖 L&D pros: Want AI to actually make sense for your teams? These three Briefly summaries turn top books on AI, communication, and human potential into fast, actionable learning. Your people can listen or read. Each summary comes with a Facilitator’s Guide to help spark meaningful conversations and drive real change. Explore the summaries: https://hubs.la/Q03JcVq00 #OpenSesame #AI #LearningAndDevelopment

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Sometimes the universe hands you exactly the lesson you need, right when you need it most. This week, a frustrating encounter with a school administrator became a masterclass in why human-centered AI design isn’t optional. It’s essential. As many of you know, we’re moving from Indiana to Texas, and our son’s test scores didn’t translate into the new school system. Different states, different assessments. Simple enough, right? Not to one administrator who saw our application as incomplete, denied it, and offered us additional testing dates…the next day and in 5 days. We live 900 miles away. The proposed solution was impossible, yet the process moved forward anyway. Here’s what struck me: she was operating exactly like an AI agent would. Input → criteria check → binary decision → prescribed action. No pause for context. No consideration of logic. No escalation to someone who might bridge the gap between “different” and “wrong.” This is our warning signal as we race toward AI agentification in every corner of work. The algorithm isn’t the problem. It’s how we design the system around it. Who gets brought into the loop? When? With what mindset? And critically: are we training humans to think like machines, or are we designing systems that elevate human judgment? I’m grateful for this reminder. As architects of the future of work, we have a profound responsibility: to build systems that make space for human discernment, not eliminate it. To design escalation paths that value context, not just compliance. To remember that the goal isn’t efficiency at all costs, it’s better outcomes for real people. And to make sure the people really understand their role, and have the right mindset. Where have you seen humans operating like algorithms? Or better yet, where have you seen brilliant human-in-the-loop design that actually works? I’d love to hear your stories. Picture of the culprits for the algo tax (who wouldn’t want this guy in their school, even if he is guilty of being a Hoosier😂) #FutureOfWork #AITransformation #HumanCenteredDesign #TalentStrategy #SystemsThinking

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Wondering if your pay strategy is helping (or hurting) your ability to attract and retain top talent? When compensation decisions are based on gut feel or outdated benchmarks, businesses risk overpaying, underpaying, or losing their competitive edge. Our latest article breaks down how to use real market data to make smarter, fairer, and more strategic pay decisions. #compensationstrategy #compensationguidance #hrinsights #employeepay #kmahr #wearehr https://lnkd.in/e3ri6EWP

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AI now shapes both sides of the hiring process, and it’s changing how talent is evaluated. This session focuses on how TA teams can read AI-assisted applications clearly, redesign workflows to surface real capability, and set fair, defensible policies for candidate AI use. You’ll also learn how to apply AI ethically in recruiting so hiring decisions reflect human judgment and potential, not just tool fluency. Join Phil Strazzulla, Hailey George, MBA, and Cammas Freeman on January 13 at 1 PM ET for this webinar presented by SelectSoftware Reviews. Register today at 🔗 https://lnkd.in/enbEfEkr.

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TA and HR leaders: Explore key considerations when evaluating the impact of AI-powered TA tools, including both hard and soft ROI metrics, AI investment costs, and actionable steps to maximize talent tech ROI. Need funding and support for HR tech? Download our paper to learn how to effectively communicate the true value AI can bring to talent acquisition: https://lnkd.in/eywbHwag #Hiring #Leadership #Recruitment #ArtificialIntelligence #TalentAcquisition #Technology

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Generative AI is transforming how social impact organizations work, but to truly unlock its potential, you need sensible, mission-aligned policies. Our free guide can help your team use #GenerativeAI effectively, advancing your organization’s mission as well as driving new efficiencies. From risk management to responsible use, this guide covers what you need to set clear, actionable policies that empower your staff to learn and to do their best work. 👉 Check out the guide and start building a future-ready AI approach: https://lnkd.in/eaS5b8jv #DataDrivesImpact #AIforGood #SocialImpact #Efficiency #Upskilling

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L&D investments are under more scrutiny than ever. Budgets are tighter. Expectations are higher. And “good training” is no longer enough. Large U.S. enterprises are already changing how they invest in L&D—by tightly aligning learning decisions with business priorities, performance metrics, and future workforce needs. This eBook—𝗔𝗹𝗶𝗴𝗻𝗶𝗻𝗴 𝗟&𝗗 𝗮𝗻𝗱 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀: 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗖𝗼𝗻𝗾𝘂𝗲𝗿 𝘁𝗵𝗲 𝗙𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗪𝗼𝗿𝗸?—is a practical guide for making smarter, outcome-led L&D investment decisions. 👉 Download your FREE copy here: https://lnkd.in/gtmSnMXQ #LearningAndDevelopment #FutureOfWork #TrainingExcellence #WorkforceDevelopment

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When a top candidate declines an offer, it can feel like a major setback. Discover 4️⃣ pitfalls a hiring team must avoid during key stages of an executive search to stay aligned and successful. https://lnkd.in/ekq2_3H2 Authored by Justin Wilkins, EVP #kimmel #executivesearch #offers

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AI is reshaping how companies find and hire talent—faster, smarter, and with less bias. But it’s not just about technology; it’s about finding the right balance between human judgment and machine intelligence. In our ultimate guide to AI recruiting, we break down what it is, how it works, the tools leading companies use, and how both recruiters and job seekers can adapt. Read the full guide to see how AI is transforming the future of hiring: https://lnkd.in/dDm7pZTK

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Leading HR Tech analyst Josh Bersin explains in a new conversation how his report reveals the benefits of investing in an often-overlooked part of the hiring process: your frontline workers. Watch the full discussion between Josh and Joshua Secrest: https://lnkd.in/g7Fwqiwh

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