New Braunfels, Texas, United States
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About

I’m an experienced business developer, portfolio and program manager, and product…

Articles by Frank

  • Pivot Points: A Conversation with Ashia Johnson

    I've written before about the person for whom I serve as a mentor at AWS, Ashia Johnson. Recently, she approached me…

    1 Comment
  • Thank You, and an Offer

    Every day, I think about the hundreds of thousands of Amazon employees who are working in our fulfillment centers, in…

    2 Comments
  • "Have a Sense of Optimism. And Wash Your Hands."​

    A friend wrote to me yesterday, asking for my thoughts and advice on the current crisis, given my (rather limited)…

  • Why Apply for a Job at AWS?

    In my previous article, "How Do you Get Hired at AWS?" I wrote: [Applying to and preparing for an interview at AWS] may…

    4 Comments
  • How Do You Get Hired at AWS?

    As a Principal Business Development Manager at AWS, I get a fair number of questions about how we hire people. How does…

    49 Comments
  • Mentoring Is Not What I Thought It Would Be

    It all started with a banana. Earlier this year, I attended Amazon's second Conversations on Race and Ethnicity (CORE)…

    6 Comments
  • Trust in Software Ecosystems

    Is it possible to build software ecosystems that we can trust? Why would we want to do so? I gave a keynote address on…

    1 Comment
  • Loved the Model 3—the Event, Not So Much

    This isn't meant to be in-depth, but rather a quick take on Tesla's event last night. My wife and I hosted a dinner…

    3 Comments
  • The Next Next Great Car Company

    A good friend—knowledgeable about cars and doing research for a new vehicle he wants to buy sometime in the next couple…

    14 Comments
  • A New Kind of Science

    In April, I attended the Inaugural Planetary Health / Geohealth Annual Meeting, held at Harvard Medical School. I…

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Experience & Education

  • Amazon Web Services (AWS)

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Licenses & Certifications

Volunteer Experience

  • Malaria Partners International Graphic

    Chair

    Malaria Partners International

    - 1 year 4 months

    Health

    The vision of Malaria Partners International is to eliminate malaria from the planet; our mission is to ignite an international Rotary campaign to help bring this about. MPI is one of the most efficient and effective organizations of its kind I've ever seen, and I was honored to be asked to serve as a Director, as Board Secretary, and finally as Chair.

  • Rotary International Graphic

    Member

    Rotary International

    - Present 7 years 8 months

    Health

    I'm a member of the Rotary Club of Federal Way, WA—part of Rotary District 5030—because I set out to find an organization where I could put my skills to work on international relief projects. We work on a variety of initiatives; I'm focusing much of my effort on learning more about infectious diseases and how to combat them.

  • Member, Kent Bicycle Advisory Board

    City of Kent, Washington

    - 2 years 5 months

    Environment

    Appointed to this group tasked with providing input to the Mayor and City Council on cycling within the city of Kent. I spent my tenure on the board focused on three activities: increasing our focus on providing critical early-stage input to high-value cycling-related projects; improving the board's relations with Kent city staff; and diversifying the board's leadership and overall composition.

  • TEDxRainier Graphic

    Speaker Curator

    TEDxRainier

    - 1 year 10 months

    Science and Technology

    Speakers I recruited and worked with included mountaineer Ed Viesturs, nature photographer Art Wolfe, penguin biologist Dee Boersma, asteroid miner Chris Lewicki, environmentalist and educator Gifford Pinchot III, and many others.

  • Veterati Graphic

    Mentor

    Veterati

    - 1 year 2 months

    Social Services

    I mentored veterans looking to transition into or make progress in the field of high technology generally, with an emphasis on entrepreneurship, returning to school as an adult learner, and creating and executing a personal development plan.

Publications

  • Healthcare Simulation in the Post-Mannequin Era

    Intelligent Hospital Today

    We believe that the focus on the mannequin for clinician training is retarding progress in the evolution of healthcare simulation technologies in general, impacting our ability to significantly improve patient safety and the overall quality of care. We believe that the focus of healthcare simulation can, should, and must switch away from the mannequin and toward the software-based simulation of clinical systems, which integrates virtual patients, clinicians, devices, settings, and processes��

    We believe that the focus on the mannequin for clinician training is retarding progress in the evolution of healthcare simulation technologies in general, impacting our ability to significantly improve patient safety and the overall quality of care. We believe that the focus of healthcare simulation can, should, and must switch away from the mannequin and toward the software-based simulation of clinical systems, which integrates virtual patients, clinicians, devices, settings, and processes. Moving our focus away from hardware and toward software will enable more rapid progress in fidelity, functionality, and price-performance.

    Other authors
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  • Simulated Clinical Environments and Virtual System-of-Systems Engineering for Health Care (Best Paper award)

    I/ITSEC

    Our global security environment is increasingly affected by biological systems. From the threats of pandemics and bioterrorism to the exploding cost of health care, developing the means to effectively and affordably solve problems related to biological systems is critical to our quality of life. When considering health care costs, the numbers are staggering. Approximately half of the $2.4 trillion spent annually on US health care can be categorized as preventable costs, and $300 billion of this…

    Our global security environment is increasingly affected by biological systems. From the threats of pandemics and bioterrorism to the exploding cost of health care, developing the means to effectively and affordably solve problems related to biological systems is critical to our quality of life. When considering health care costs, the numbers are staggering. Approximately half of the $2.4 trillion spent annually on US health care can be categorized as preventable costs, and $300 billion of this is attributable to medical mistakes and the defensive medicine they engender. Just as the use of flight simulators and system integration concepts revolutionized the aircraft industry decades earlier, similar concepts can be applied to improve the effectiveness and efficiency of the health care industry today. Our approach is intended to leverage advanced modeling and simulation techniques to accurately represent complex clinical environments. By creating hierarchical simulated models of these systems and then validating these models against their real-world equivalents, we are able to develop a virtual system-of-systems integration laboratory for clinical environments. As with comparable tools in aviation, our goal is for simulation- based tools for health care to make analysis and training fast, safe, measureable, and reproducible. This will be a significant step forward in health care, which has trailed other fields in the adoption of software simulations, due to technological limitations and behavioral barriers. We believe that a holistic approach such as this will pave the way for the next generation of decision support aids, medical devices, and training systems for applications across the health care spectrum.

    Other authors
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  • The Future Ubiquity of Simulation (keynote address)

    MODSIM World Canada

    We are rapidly approaching a time when simulation will be part of our everyday lives. We'll grow to rely on the augmentation provided by simulation just as surely as we rely on other forms of augmentation today. It's difficult to remember how we did our jobs without being able to instantly look up virtually anything on the Internet. It's difficult to remember how we rendezvoused with friends without being able to call them on their mobile phones. It's difficult to remember how we made it to…

    We are rapidly approaching a time when simulation will be part of our everyday lives. We'll grow to rely on the augmentation provided by simulation just as surely as we rely on other forms of augmentation today. It's difficult to remember how we did our jobs without being able to instantly look up virtually anything on the Internet. It's difficult to remember how we rendezvoused with friends without being able to call them on their mobile phones. It's difficult to remember how we made it to meetings in unfamiliar cities without GPS and online maps. This is what happens with augmentation: done right, it becomes essential. It becomes assumed. And it becomes -- well, more than missed, really, when it's taken away. It becomes like losing a part of ourselves. This is the path that simulation is on. It's inevitable.

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  • Simulation-Based Training: The Evidence Is In

    Chief Learning Officer

    In every survey and every industry examined, simulation-based training was seen to have a positive effect. In every case in which simulation-based training was directly compared to traditional methods, simulations were observed to be superior on some or all criteria. In every case where the costs of simulation-based and traditional training were compared, simulations were found to be less expensive, whether due to lower acquisition costs, lower operating costs, or lower costs resulting from…

    In every survey and every industry examined, simulation-based training was seen to have a positive effect. In every case in which simulation-based training was directly compared to traditional methods, simulations were observed to be superior on some or all criteria. In every case where the costs of simulation-based and traditional training were compared, simulations were found to be less expensive, whether due to lower acquisition costs, lower operating costs, or lower costs resulting from more effective or faster training. In every case in which the author(s) of a study made a recommendation about the use of simulation-based training, they recommended its ongoing or expanded use. In short, simulation training has demonstrably reached the point where questions of its fundamental effectiveness should no longer play a part in evaluating its potential use for any given project. In conducting such evaluations, the basic usefulness of simulation training can now be taken as a given, allowing project planners and decision-makers to focus their attention on their specific applications and how best to utilize simulation training in the most useful and cost-effective manner.

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  • Open Source, Open Standards

    Military Training Technology

    As more and more military customers release code for their projects under open source licenses, the availability of such code will create a network effect, amplifying the efforts of all vendors by allowing them to build on what already exists. As has been so amply demonstrated in the civilian open source community, this will lead to better products at lower prices. As a growing number of organizations require the use and development of open source software by vendors, the military simulation…

    As more and more military customers release code for their projects under open source licenses, the availability of such code will create a network effect, amplifying the efforts of all vendors by allowing them to build on what already exists. As has been so amply demonstrated in the civilian open source community, this will lead to better products at lower prices. As a growing number of organizations require the use and development of open source software by vendors, the military simulation learning community will create an ever-growing body of tools and technologies, available for all to build upon, fueling ever-faster growth in capabilities and applications.

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  • A Moon Shot for e-Learning

    Training & Simulation Journal

    We in the simulation learning community know how to achieve lofty goals, even as our knowledge is increasing rapidly. We have numerous successes to which we can point -- and, yes, a few dramatic failures. Even as the demand for our products increases exponentially, we face critical challenges as an industry to respond to this demand. Global market intelligence and advisory firm IDC has recently forecast "technology-based simulation adoption in the corporate sector at an epidemic level within…

    We in the simulation learning community know how to achieve lofty goals, even as our knowledge is increasing rapidly. We have numerous successes to which we can point -- and, yes, a few dramatic failures. Even as the demand for our products increases exponentially, we face critical challenges as an industry to respond to this demand. Global market intelligence and advisory firm IDC has recently forecast "technology-based simulation adoption in the corporate sector at an epidemic level within the next five to seven years," while noting a number of obstacles that must be addressed to make such adoption possible. What we need now is the equivalent of a moon shot: a goal so far above what we have already achieved that, even while many of us will be imagining how to make it happen, a few will be saying that it can't be done. What we need is a goal so ambitious that it will unite the industry, accelerate and solidify standardization efforts, and provide benefits easily explainable in a sound bite. As with the Apollo Project, the only organization large enough to propose and fund such a goal is the US government. The proposal outlined in this article meets these targets. It is far beyond anything we have achieved to date, would bring together the simulation learning industry, would accelerate standardization, and both the project and its benefits are easily explainable. Simply stated, the proposal is that the US Department of Defense (DoD) set the goal that within five years, every enlisted and non-commissioned military specialty will have available complete simulation-based e-learning courseware.

    See publication

Patents

Honors & Awards

  • Best Paper, "Simulated Clinical Environments and Virtual System-of-Systems Engineering for Health Care"

    Interservice/Industry Training, Simulation & Education Conference (I/ITSEC)

Languages

  • English

    Native or bilingual proficiency

  • French

    Limited working proficiency

Organizations

  • Project Management Institute

    Member

    - Present

    I've held PMI's Agile Certified Practitioner certification since August 2017. I received "Above Target", the highest score possible, for the PMI-ACP exam as a whole and within all seven of PMI's Agile domains.

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