New York City Metropolitan Area
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About

Brett Goldberg is the Co-CEO and Co-Founder of TickPick. Brett and his college roommate…

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Experience & Education

  • TickPick

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Volunteer Experience

  • Business of Sports School Graphic

    Board Member

    Business of Sports School

    - Present 7 years 8 months

    Education

    Board member of BOSS High School, a New York City public high school.

Publications

  • What Taylor Swift’s Ticketing Situation Teaches Us

    Huffington Post

    Taylor Swift and her management team are in a can’t-win situation when it comes to tickets. The demand is extraordinarily high, and the supply of available tickets can never match that. Prices have skyrocketed and some fans are disappointed. Of course, the winner in all this demand is Swift herself, who raked in $170 million in 2016 alone.

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  • Why The Customer Isn't Always Right (And How To Deal With This Reality)

    Forbes

    The cornerstone motto of customer service has forever been, "The customer is always right." But those of you who have worked in the field know this is untrue: The customer is not always right. But to earn a positive business reputation, it’s better to treat them as if they are. With the advancement of technology and e-commerce business trends, the customer has become more empowered than ever. These advancements — consequential to the already complex role of customer support — demand a more…

    The cornerstone motto of customer service has forever been, "The customer is always right." But those of you who have worked in the field know this is untrue: The customer is not always right. But to earn a positive business reputation, it’s better to treat them as if they are. With the advancement of technology and e-commerce business trends, the customer has become more empowered than ever. These advancements — consequential to the already complex role of customer support — demand a more educated team to handle its daily stresses. But even with qualified customer support, businesses such as ours still encounter difficult situations.

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  • Three Factors To Consider When Deciding Whether To Sell Your Company

    Forbes

    After starting our business, we envisioned competing with secondary ticket marketplaces such as StubHub and Ticketmaster. It’s become increasingly difficult to imagine where we’ll be five years from now. From having next to nothing in 2011 (our first year on the market) to reaching nearly $50 million in ticket sales in the last 12 months, our company has lived up to many of our original expectations. But realistically, we only represent a small percentage of the ticket resale business. Though…

    After starting our business, we envisioned competing with secondary ticket marketplaces such as StubHub and Ticketmaster. It’s become increasingly difficult to imagine where we’ll be five years from now. From having next to nothing in 2011 (our first year on the market) to reaching nearly $50 million in ticket sales in the last 12 months, our company has lived up to many of our original expectations. But realistically, we only represent a small percentage of the ticket resale business. Though we continue to grow and make the difference we wanted to see in this industry, as both an entrepreneur and businessman, the question of when to sell is always looming.

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  • 4 Reasons You Shouldn’t Start a Startup

    Huffington Post

    Launching a startup, though enriching, has been glamorized as an easier task than it truly is.

    This article isn’t meant to deter you from enacting your business plans, but rather to introduce you to the realities of the startup world. So before quitting your day job and diving into the turbulent waters of self-driven startups, here are four crucial aspects that everyone should consider as they may help you realize it’s not possible, at this time, to encounter success.

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  • The Future of Ticket Scalping Laws

    TicketNews

    Since 2007, New York state law has allowed the resale of tickets for profit; however, the law that legalized such resale expires this month, forcing the state legislature to reexamine the rules governing the secondary ticket market.

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  • The importance of ticket brokers

    Ticket News

    The ticketing industry is one of the most misunderstood industries in America. Unfortunately, the role and function of a ticket broker is even more misunderstood. It's worth taking a minute to explain what a broker is and what services they provide.

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  • Buying sports and concert tickets last minute

    Ticket News

    "You ask what should you learn from my experience? Well, unless you know the seller personally, you should always buy second hand tickets through a ticket marketplace. This will provide you protection and guarantee that the tickets are authentic."

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Projects

  • Seeking Alpha | Can Secondary Ticket Sales Fuel Live Nation's Growth?

    -

    Live Nation Entertainment (LYV) has been on a tear for the last year and I don't expect it to stop anytime soon thanks to operating and strategic initiatives, which are yet to be realized. As seen by recent changes in executive management, I believe Live Nation is currently undergoing a paradigm shift where the new ticketing platform (currently in beta) will perfectly merge the sale of primary tickets and resale tickets.

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Honors & Awards

  • 50 Fastest Growing Companies in New York

    Crain's

    2016 - Ranked #10: 50 fastest-growing companies in New York
    2017 - Ranked #24: 50 fastest-growing companies in New York

  • Technology Fast 500

    Deloitte

    2016 - TickPick was ranked the 32nd fastest growing technology company in the USA.
    2017 - TickPick was ranked the 134th fastest growing technology company in the USA.

  • Inc. 500

    Inc.

    2016 - Inc. 500 ranked TickPick, the 90th fastest growing private company.
    2017 - Inc. 5000 ranked TickPick, the 525th fastest growing private company.

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