Industry leaders gathered in Austin at the Airlines Reporting Corporation (ARC) Payments Forum 2025 to explore the future of payments in air travel. Our Senior Vice President of Flex Pay Air Partnerships, Ian Citulsky sat down with Air Canada’s Karen Brzozowicz for a fireside chat where they discussed Air Canada's journey of leveraging Buy Now Pay Later as an enterprise marketing solution that drives incremental ancillary revenue, loyalty, and customer engagement across the organization. Through Flex Pay, our BNPL product, we deliver top of the line strategies with the country’s leading platforms with the help of partners like Air Canada.
About us
Upgrade is a fintech unicorn founded in 2017. Since then we’ve helped customers access over $35 billion in consumer credit, with millions of families across America using a credit line, personal loan, or Rewards Checking or Premier Savings account through Upgrade. We are looking for new team members who get excited about designing and delivering new and better products. Come join us if you like to tackle big problems and make a meaningful difference in people's lives! Our innovative Upgrade Card has been the fastest growing credit card in America (Nilson Report) for two years in a row. We’ve been named a “Best Place to Work in the Bay Area” for the last three years, as well as one of the “Top Companies to work for in Arizona” in 2021 and 2022. We’ve also been recognized as a best company for Diversity, Women, Veterans, Culture, Compensation, Engineering, and Overall Outlook by team members on Comparably.
- Website
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http://upgrade.com/
External link for Upgrade, Inc.
- Industry
- Financial Services
- Company size
- 1,001-5,000 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2016
- Specialties
- FinTech, Personal Loans, Credit Monitoring, Consumer Credit, Credit Lines, Deposit Accounts, Checking Accounts, Savings Accounts, and Home Improvement Financing
Locations
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Primary
Get directions
275 Battery Street
Suite 2300
San Francisco, California 94104, US
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Get directions
2 N Central Ave
Phoenix, Arizona 85004, US
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Get directions
1080 Côte du Beaver Hall
Montreal, Quebec H2Z 1S8, CA
Employees at Upgrade, Inc.
Updates
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This partnership with Yieldstreet allows investors to further diversify their portfolios in private markets, providing more access to a rapidly-growing asset class. We’re excited to give investors the ability to purchase assets through Flex Pay, our BNPL financing solution.
Since 2015, Yieldstreet has focused on broadening access to differentiated private markets opportunities. Today, we're taking another step forward through a strategic partnership with Upgrade, Inc. and their BNPL solution, Flex Pay. This collaboration will enable individual investors on Yieldstreet to access high-quality consumer credit backed by travel purchases, expanding our private credit offerings while supporting flexible payment options for travelers. https://lnkd.in/efanDaNG
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Earlier this week we welcomed over 70 X-HEC Entrepreneurs to our San Francisco office. Our CEO and Co-Founder, Renaud Laplanche, took part in a fireside chat and Q&A where he shared insights from his entrepreneurial journey—from building products that provide value to customers to helping shape an award-winning workplace. Renaud’s final piece of advice for the entrepreneurs? "Go for it. There are ups and downs, but it’s so rewarding to build a product that is being used by millions of people and changing their lives for the better.”
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🏅 Upgrade Rewards Checking Plus has been named Best Checking Account for Rewards in FinanceBuzz’s first-ever Banking Awards! At Upgrade, Inc., we’re focused on building products that help our customers move in the right direction—like a checking account with no monthly fees that earns cash back on every purchase. We’re proud to be recognized for this product that puts more money in our customers’ pocket.
🚨 Announcing the FinanceBuzz Best of 2025 Banking Awards! 🚨 We’re excited to reveal our FinanceBuzz Banking Awards, where we’ve handpicked the best checking accounts for 2025! Whether you're someone looking for a specific type of account or just looking to optimize your finances, our team worked hard to make sure these awards had something for everyone. After reviewing over 100 checking accounts from top banks and financial institutions, our team narrowed down the choices to just the best of the best. Categories include: ✅ Best Overall Checking Account ✅ Best Online Checking Account ✅ Best for Low or No Fees ✅ Best for Bonuses Check out the full list of winners and discover which accounts made the cut for 2025: https://lnkd.in/eYaf-TjD 🎉 Betterment Capital One Chime Discover Financial Services Greenlight LendingClub PNC SoFi Truist Upgrade, Inc. U.S. Bank Wells Fargo
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The Flex Pay and Sabre Hospitality partnership continues to produce excellent results for our hotel partners! In the span of three months, we've worked together to help Kalahari Resorts & Conventions grow basket size by more than 7% over non-Flex Pay payment options. Congrats on all the hard work across the teams at Kalahari Resorts & Conventions, Sabre Hospitality, and Flex Pay 👏
When guests have flexibility, everyone wins. Kalahari Resorts & Conventions wanted to take the stress out of trip planning, and with Flex Pay through SynXis Booking Engine; they did just that. 👉 Swipe to read the full case study!
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🏆 We’re proud to announce that Flex Pay won a 2025 FinTech Breakthrough Award for Best Consumer BNPL Platform! Flex Pay is available at over 750 of the world’s top travel and retail brands, and that number has doubled over the last year alone. We’re thrilled to be recognized for Flex Pay’s rapid growth and are excited to continue our expansion to more travelers, guests, and shoppers. Read more: https://lnkd.in/ekbrWxMh
🏆 The wait is over! We are thrilled to announce the winners of the 2025 FinTech Breakthrough Awards! Now in our 9th year, the 2025 FinTech Breakthrough Awards program saw an incredible number of nominations from leading companies and startups across the financial technology ecosystem. From game-changing payment solutions to innovative wealth management platforms and cutting-edge digital banking products, the 2025 winners represent the very best in FinTech innovation. 💡 Highlights from this year's winners include: ✅ Breakthroughs in digital banking and mobile payments ✅ Innovations in AI-driven financial services ✅ Cutting-edge De-Fi and cryptocurrency platforms ✅ Advanced fraud prevention and cybersecurity solutions A huge congratulations to all the winners for their breakthrough achievements and for driving the future of financial technology! 👉 Check out the news here: https://lnkd.in/gkEK4EjU #FinTechBreakthrough #FinTech #FinancialTechnology
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What an energizing few days in Las Vegas at Fintech Meetup! Our CEO, Renaud Laplanche, joined Fortune’s Andrew Nusca for a candid fireside chat on what it takes to scale fintech products in an increasingly competitive landscape. Meanwhile, our Head of Financial Institutions, Rebecca Bacon, connected with partners old and new—deepening relationships and uncovering new opportunities for collaboration. Thank you to everyone who stopped by, shared ideas, and made time to connect. Until next year 👋
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#WomensHistoryMonth is a time to honor the trailblazers of the past, celebrate the leaders of today, and inspire the change-makers of tomorrow. Leading up to this celebratory month, Upgrade, Inc. sponsored the Women Leading Travel & Hospitality Roundtable at the American Airlines headquarters in Dallas where our Flex Pay team members connected with nearly 100 women in travel leadership. This event brought together leading travel and hospitality executives to network, learn from industry experts, and connect with peers.
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Upgrade, Inc. reposted this
Really looking forward to interviewing Upgrade, Inc. CEO Renaud Laplanche at Fintech Meetup on Tuesday morning. We’ll talk about scaling products in a crowded market starting at 9:35a PT. If you’re in Vegas and onsite, don’t miss it!
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