Sprinklr’s cover photo
Sprinklr

Sprinklr

Software Development

New York, NY 578,521 followers

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM).

About us

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises — including Microsoft, P&G, Samsung, and 60% of the Fortune 100 — rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Website
https://www.sprinklr.com/
Industry
Software Development
Company size
1,001-5,000 employees
Headquarters
New York, NY
Type
Public Company
Founded
2009
Specialties
Social Media Management, Customer Experience Management, and Enterprise Cloud Computing

Locations

  • Primary

    441 9th Ave

    12th floor

    New York, NY 10001, US

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  • Divyasree Technopolis, Opp HAL Airport Road

    Yamalur 3rd Floor, East Wing

    Bangaluru, Karnataka 560037, IN

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  • 123 Victoria Street

    London, SW1E 6RA, GB

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  • Av. Dra. Ruth Cardoso, 8501 - Pinheiros, São Paulo - SP, 05425-070

    Sao Paulo, SP 05425-070, BR

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  • 1440 G St NW

    Ste. 8206 & 8207

    Washington, District of Columbia 20005, US

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  • 2201 E 6th St

    Austin, Texas 78702, US

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  • Yonge & Richmond Centre, 151 Yonge Street

    11th Floor

    Toronto, ON M5C 2W7, CA

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  • 36, Rue La Fayette

    Paris, Île-de-France 75009, FR

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  • Am Sandtorkai

    4th Floor c/o Office.one M27 Speicher 20457

    Hamburg, HH 20457, DE

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  • 106-0032 Minatoku, Roppongi 7-18-18 Sumitomo Fudosan Roppongi Dori Building 11F Tokyo, Japan

    Tokyo, JP

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  • Dubai Internet City

    Office 210-211, Bldg. #15

    Dubai Internet City, AE

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  • Iris Tech Park

    48 Sohna Road

    Gurgaon, 122001, IN

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  • 38 Beach Road

    Singapore, 189767, SG

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  • 135 Yanping Road

    Office 232

    Shanghai, 31 200042, CN

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  • Strawinskylaan 4117

    4th Floor, Office 03-105

    Amsterdam, North Holland 1077 ZX, NL

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  • Business Center Talacker 41

    Floor 1

    Zürich, 8001, CH

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  • Hub Wynyard 10 Carrington Street, Sydney NSW 2000 Unit 1218

    1218

    Sydney, NSW 2000, AU

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  • WeWork Seolleung

    c/o Sprinklr Korea LLC 302, Teheran-ro Gangnam-gu, #12-102

    Seoul, South Korea 06210, KR

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  • 180 Flinders St

    Melbourne, Victoria 3000, AU

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  • Kaufingerstraße 24

    c/o Unicorn Workspace

    Munich, Bavaria 80331, DE

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  • Spaces Ny Carlsberg Vej, Ny Carlsberg Vej 80

    København, 1760, DK

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  • Chem. du Vernay 14

    Gland, Switzerland 1196, CH

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  • Calle de María de Molina, 54

    503-504

    Madrid, Community of Madrid 28006, ES

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  • Corso Europa, 15

    603

    Milan, 20122, IT

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Employees at Sprinklr

Updates

  • Sprinklr reposted this

    I'm excited to share that Lucy Gilmore has been named a 2026 Lexology In-House Counsel Technology & AI Award winner! Lucy helps us stay ahead in a world where both our business and the AI legal landscape move fast. She brings clarity, rigor, and incredible judgment to AI's fast-moving challenges, and we feel the impact of her contributions and learn from her every day. The award reflects not only Lucy's expertise, but the way she partners across Sprinklr Legal, Security, Product, Engineering, and IT to help us bring AI innovation to market responsibly and at speed. Congratulations Lucy Gilmore! Rory Read Anthony Coletta Joy Corso Sanjay Macwan Amitabh Misra Arun Pattabhiraman Bit Rambusch Karthik Suri

    Arggh! Still buzzing from yesterday. I was deeply honoured (and totally flabbergasted) to receive the Tech & AI Individual Award at the 2026 Lexology European Awards last night. To me - Lexology is the Vogue of the legal world! I’ve been subscribing to Lexology since it was launched, at the very start of my legal career almost 20 years ago -- so this feels incredibly full circle. When I received the nomination email, I thought it could not possibly be real and being the security/privacy conscious person I am - I promptly reported it to my security team as phishing. 😅 Occupational hazard. Yesterday, I also had the absolute privilege of hosting roundtable discussions with leaders across the legal and regulatory ecosystem at the Lexology Live Europe 2026 Conference - "The GC voice in the era of AI". Thank you Lexology for placing trust in me to do that - amongst so many amazingly talented leaders. I loved making new connections across the UK and Europe and hearing so much thought provoking insight. One thing is clear: the conversation has moved on. AI in legal services is no longer innovation theatre. It is the norm. It is governance. It is infrastructure. It is board agenda. Competitive advantage will not come from experimentation alone, it will come from disciplined implementation, accountable oversight and leaders who understand both the technology and the risk. Whilst it is undoubtedly an honour to be recognised in this space - I will not profess to be an expert here - regulation in this space is very new - and I am constantly learning from my super smart product and engineering colleagues and my incredibly intelligent peers. I’m deeply grateful - especially to Emily Cochrane, an exceptional lawyer, generous leader, colleague and friend for taking the time out of her very busy schedule to nominate me. That meant a great deal. I was about to apologise for babbling on here - but if you cannot champion yourself - who will. It was a wonderful day yesterday - from morning till night. Even if I did get my heel caught on the steps walking up to collect the award - proof that transformation may be exponential, but gravity remains undefeated. 😂. We are entering a defining chapter for our profession - legal colleagues. The real differentiator will not be who uses AI (although I encourage us all to lean in). It will be who governs it well. Who scales it responsibly. Who has the courage to redesign legacy models rather than defend them. That is the work ahead. And I am so excited to help shape it.  

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      +7
  • View organization page for Sprinklr

    578,521 followers

    We’re wrapping up the month with the 8th Edition of Not Just AI. Customer expectations are rising fast. Amid the noise of AI and automation, it’s easy to lose sight of the fundamentals. The organizations that will lead in 2026 will be those who listen with intention, connect across every channel, and rebuild the foundation that matters most: customer trust. Unification isn’t optional — it’s how you get there. This edition breaks down the why and the how. 👇 Dive into the full article and tell us where you stand when it comes to AI and CX wins (or flops).

  • Sales Kickoff FY27 reminded us that strong customer experiences start with strong teams. Rory Read captured it perfectly: “Lifting our execution across every function and every role — together as one team — is how we make our customers successful.” We’re investing deeply in our people, our culture, and the momentum that will carry us forward. Because when our teams grow, our customers feel it 🫶 #sprinklraccelerate #SprinklrLife

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  • Sprinklr reposted this

    🚀 Day 2 of CCWberlin is in full swing! We kicked off this morning with a delightful and insightful session on main stage from our customer Cartier , who shared their impressive journey from a traditional call center to a true relational hub. 👏 Antonella Masi and Olivier Herstraeten did an amazing job showcasing Cartier ’s innovative approach and the success they’ve achieved by ditching a fragmented tech stack and moving to one single platform: Sprinklr. A powerful story of simplification, efficiency, and impact. The energy continued at the Sprinklr booth, which has been buzzing all day! We also hosted several insightful sessions in our silent theatre, with great discussions and engagement throughout. Right now, we’re running a Customer Feedback Management Masterclass together with our partner Futurelab. 🙌 A big thank you to Stefan Kolle and Felix Katz for an outstanding session on actionable insights, evolving customer habits, and innovative strategies. Truly inspiring! 🍹 Join us later for Happy Hour at our booth in hall 2 — we’d love to see you there! #CCWBerlin2026 #CustomerExperience #CX #Sprinklr #CustomerInsights #Innovation #FeedbackManagement #HappyHour

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  • View organization page for Sprinklr

    578,521 followers

    What did fans really react to? Sprinklr’s data made it clear. Norway may have dominated the medal count, but the 2026 Winter Games conversation went far beyond the podium. This year, underdog wins, surprise upsets, and “did‑that‑just‑happen?” moments sparked the biggest surges in social chatter — and Sprinklr Insights captured it all. A few standout insights from the final week: ⛸️ Figure skating led the conversation, earning 2x more mentions than the next-most-talked-about event, curling. 🥇 Team USA’s overtime win against Canada in Men’s Hockey drove the single largest spike in country mentions — their first Gold in 46 years. 🥺 Ilia Malinin (“The Quad God”) and Lindsey Vonn proved that unexpected performances, comebacks, and upsets often generate the biggest buzz of all. Here’s a look at the full social breakdown across competing teams and U.S. athletes — because at the Winter Games, the surprises always tell the best story. 👀 https://lnkd.in/gnzSzSgG Rory Read Joy Corso Karthik Suri Anthony Coletta Sanjay Macwan Amitabh Misra Bit Rambusch Jacob Scott

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  • Sprinklr reposted this

    🚀 𝗖𝗖𝗪 𝗕𝗲𝗿𝗹𝗶𝗻 𝗸𝗶𝗰𝗸𝘀 𝗼𝗳𝗳 𝘁𝗼𝗱𝗮𝘆 – 𝗮𝗻𝗱 𝘄𝗲’𝗿𝗲 𝗱𝗼𝗶𝗻𝗴 𝘁𝗵𝗶𝗻𝗴𝘀 𝗮 𝗹𝗶𝘁𝘁𝗹𝗲 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁𝗹𝘆. With all the buzzwords out there right now: agentic AI, automation, next-gen everything ... we asked ourselves one honest question: 👉 𝗛𝗼𝘄 𝗱𝗼 𝘄𝗲 𝗺𝗮𝗸𝗲 𝘁𝗵𝗶𝘀 𝗿𝗲𝗮𝗹 𝗮𝗴𝗮𝗶𝗻? Our answer at Sprinklr: 𝗟𝗲𝘀𝘀 𝘁𝗮𝗹𝗸𝗶𝗻𝗴. 𝗠𝗼𝗿𝗲 𝗱𝗼𝗶𝗻𝗴. 𝗠𝗼𝗿𝗲 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗶𝗻𝗴. 𝗠𝗼𝗿𝗲 𝗳𝗲𝗲𝗹𝗶𝗻𝗴. So instead of just telling you what Sprinklr can do, this year we really want you to 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 it. That’s why today and over the next days you’ll meet: 💬 Our partners infinit.cx, Raffish Agency, and Accenture 💬 Our customers Cartier and Emma – The Sleep Company Because the best stories about Sprinklr aren’t just told by us — they’re lived and shared by the people working with us every day. 🎤 Yes, you’ll find us on the congress stage and AI stage 🎓 Yes, we’re hosting a CFM Masterclass and demo forum sessions But there’s more 👇 🎧 𝗔𝗱𝗱𝗶𝗻𝗴 𝗮𝗻𝗼𝘁𝗵𝗲𝗿 𝗲𝗹𝗲𝗺𝗲𝗻𝘁: 𝗼𝘂𝗿 𝗦𝗶𝗹𝗲𝗻𝘁 𝗧𝗵𝗲𝗮𝘁𝗿𝗲 Every 30 minutes, short and inspiring impulse sessions: ⭐ Build a bot in just 20 minutes ⭐ Meet & greet with our customers ⭐ Partner-led learning sessions ⭐ Practical deep dives on topics like security No noise. No hiding behind buzzwords. Instead: ideas, inspiration, and hands-on value. Our goal is to be inspiring, useful, innovative, and deeply customer-focused. 👉 𝗜𝗳 𝘆𝗼𝘂’𝗿𝗲 𝗮𝘁 𝗖𝗖𝗪 𝗕𝗲𝗿𝗹𝗶𝗻 𝘁𝗼𝗱𝗮𝘆, 𝗰𝗼𝗺𝗲 𝗯𝘆, 𝗽𝘂𝘁 𝗼𝗻 𝘁𝗵𝗲 𝗵𝗲𝗮𝗱𝗽𝗵𝗼𝗻𝗲𝘀, 𝗮𝗻𝗱 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗦𝗽𝗿𝗶𝗻𝗸𝗹𝗿. 🎧 You'll find us in hall 2, booth F9. #CCWBerlin2026

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  • Time is the one thing every team wishes they had more of. And for many leaders experimenting with AI agents, that’s exactly what starts to come back. Unlike traditional automation, AI agents interpret context, learn from feedback, and adapt in real time — giving teams the ability to resolve, report, and react before the work ever hits their queue. Imagine tools that can: 🟢 Resolve issues before your team sees them 🟠 Generate reports before you ask 🔵 Surface insights before you start searching This is how teams shift from reacting to getting ahead. Explore how leaders are adopting AI agents and what they’re learning 👀 https://lnkd.in/g84ZrYiF Drop us a comment ⬇️ Where are you seeing the most time savings from AI so far?

  • 🚀 Unifica i tuoi dati marketing per decidere più velocemente e con più precisione. Il 26 febbraio alle 11:00, scopri come Sprinklr ti consente di abbattere i silos e ottenere una visione chiara e in tempo reale dell’impatto di tutte le tue campagne marketing. Una demo rapida, guidata dai nostri esperti, per migliorare le performance delle tue campagne. 👉 Unisciti a noi e passa a un marketing davvero unificato: https://lnkd.in/gtUvEZ57

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  • You can’t optimize what you can’t see. When marketing data is scattered across tools, dashboards aren’t enough. Our 35‑minute Unified Analytics deminar shows how to unify paid, owned, and earned signals to reveal true campaign impact. Expect to learn how to: ⚡ connect ads, organic, and listening data 📊 track sentiment and brand lift 🔍 spot real-time risks and opportunities 🚀 measure launches against baselines 💡 make faster decisions with one performance view Most platforms aggregate data. Sprinklr unifies it. ⬇️ Register to see how on February 24!

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  • Sprinklr reposted this

    We just wrapped a great week at Sprinklr SKO FY27! The energy, ideas, and passion across our global team were truly inspiring — and spending time with so many of our GTM team members reminded me exactly why our theme, Accelerate, feels so right for the year ahead. I’m deeply grateful for the hard work and preparation that went into every session and conversation. The organizing team created the perfect space for learning, collaboration, and honest dialogue. The way every Sprinklrite shows up — grounded in customer obsession, accountability, teamwork, and trust — is what sets us apart and creates the momentum we’ll carry into the new year. And, extending a BIG thank you to the partners and customers who joined us for some candid conversations about the future of CX. Finally, a huge shout out to all of this year's award winners! Your achievements set the bar for all of us. We head into FY27 with clarity, conviction, and an understanding of what it will take to win. Together, we’re building the definitive AI‑native, unified CX platform — empowering brands to create extraordinary customer experiences. Let’s take the momentum we built here and accelerate — together. Sprinklr Joy Corso Karthik Suri Anthony Coletta Sanjay Macwan Jacob Scott Amitabh Misra Arun Pattabhiraman Bit Rambusch

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Funding

Sprinklr 8 total rounds

Last Round

Private equity

US$ 200.0M

See more info on crunchbase