Meeting SLAs should not require a service desk. Today we are introducing SLA Alerts in Shortcut, a lightweight way for support and product teams to track, manage, and escalate customer-facing work. ✅ Automatic SLA tracking on Stories ⚠️ Warnings before deadlines are missed 🚨 Clear escalation when SLAs are breached
Shortcut
Software Development
The collaborative home for product and engineering teams with issue tracking, sprints, roadmaps and goals.
About us
Shortcut is the modern project management platform that brings product and engineering teams together to move from idea to delivery faster. Shortcut combines the speed and simplicity teams love with the intelligence of Korey, our AI Product Management Agent. Together, they help teams focus on building instead of managing the work about work. Korey, the AI Product Management Agent: The intelligent agent that creates development-ready work in seconds. Korey turns rough ideas into structured Stories with tasks, acceptance criteria, and summaries so teams can stay focused on what matters most. Shortcut, the Project Management Platform: The fast, collaborative home for software development. Shortcut brings issue tracking, sprint planning, roadmaps, and goals together in one place so teams can plan, track, and deliver work with clarity. Founded in New York and backed by Battery Ventures, Resolute Ventures, Lerer Hippeau Ventures, and a number of other top-tier investors, Shortcut is redefining how modern teams plan, build, and deliver products in an AI-powered world. Visit https://shortcut.com and https://korey.ai to learn more.
- Website
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https://www.shortcut.com
External link for Shortcut
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- New York
- Type
- Privately Held
- Founded
- 2014
- Specialties
- Project Management, Product Management, Collaboration, Issue Tracking, Work Management, Teamwork, and Bug Tracker
Products
![Click here to view Shortcut]()
Shortcut
Product Management Software
Shortcut unites planning and development into a single experience with tightly integrated Docs, Issue Tracking, and Sprint Planning features.
Locations
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Primary
Get directions
New York, US
Employees at Shortcut
Updates
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Stay in flow. From creating Stories to updating status and navigating boards, these Shortcut shortcuts save real time 👇 See the full list: https://lnkd.in/gf3JketA
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Shortcut Docs, powered by Korey: ① Create PRDs from a prompt ② Turn release notes into summaries ③ Ask questions from across your Docs From idea to shareable Doc in seconds. Try it → https://korey.ai
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👋 New to Shortcut? Join us tomorrow at 12pm ET for a live onboarding session. We're sharing how teams new to Shortcut can use Korey to get up and running fast. You'll learn how to turn ideas and conversations into dev-ready Stories, reduce setup overhead, and build early momentum in Shortcut. 👉 Sign up to join: https://lnkd.in/giwuc2UF
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Shortcut 🤝 IFTTT IFTTT’s engineering team moves fast, lives in Slack, and keeps overhead low. Shortcut is the source of truth for their work, with Slack conversations linked to Stories and Custom Fields adding structure so nothing gets lost. Read how they do it → https://lnkd.in/gkuDYimf
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Shortcut reposted this
For Denver PMs and product leaders: Shortcut is hosting an evening to chat product. No sales pitches or demos, just people chatting about what’s actually working inside their teams. Join us on Jan 21 at 6PM: https://luma.com/ec6znic8
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Denver product folks: Let's get together! We're hosting a meetup and you're invited. 📍 Denver, CO 📅 Wednesday, January 21st at 6:00pm If you're in the product space, come join Jordan LaCount, Devin Riker, Clayton Marshall, and Daniel Nestor for an evening of great conversations, real talk, and zero sales pitches. Here's what to expect: → Honest conversations about product work → A casual space to swap ideas and experiences → Good people, good vibes, and free food + drinks RSVP here: https://luma.com/ec6znic8
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