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AI agents work for you.   But can they also work against you?   With agents now capable of making decisions and taking actions on their own, we’re seeing new threats emerge that MSPs and MIPs need to be looking out for. → Shadow Agents A shadow agent is an autonomous workflow or system created by an employee (usually with good intentions) using personal accounts, low‑code automation platforms or unvetted APIs. With excessive permissions, no audit trail and no lifecycle management, they can pass by undetected, past your stack and all your controls. → AI-Orchestrated Cyberattacks We saw the first large‑scale cyber‑espionage campaign executed primarily by an AI system in late 2025, where the AI executed 80–90% of the intrusion activity autonomously. Your time between vulnerability discovery and exploitation got that much shorter. → Social Engineering Deepfakes jumped from 500,000 detected instances in 2023 to 8 million in 2025. That’s a 1,500% increase. It's easier than ever to manipulate employees into divulging confidential information to commit fraud. → Prompt Injection Because LLMs can’t always tell the difference between legitimate instructions and malicious inputs, threat actors are hijacking agentic workflows, manipulating memory and redirecting autonomous actions. But in spite of these new risks, there are actions you can take. Here's what you should be doing now: https://ow.ly/Iw0r50YBmPf

Writer, actor, comedian *AND* your Beyond keynote speaker 💫 Kumail Nanjiani is bringing his sharp wit and unique perspective to our stage in Salt Lake City this June. Tickets are already 75% sold out. Get yours before they’re gone: https://ow.ly/41lQ50YxQ7q #Pax8Beyond

PUBLIC STOREFRONTS 101 🏪🔍 Public Storefronts is a Marketplace feature that helps you: - Generate leads - Showcase your solutions publicly - Expand reach beyond current clients It provides a clean, branded experience for prospects to view your curated solutions, easily understand your expertise, and reach out using a built-in contact form. You’re also providing the autonomy buyers want, letting them browse and understand your solutions before reaching out to talk to someone (spoiler alert: modern buyers want this). You can also: - Pull your services in from your Pax8 catalog, so there’s no extra work - Customize it to align with your brand - Share your Pax8 hosted link with anyone and even add your Storefront directly to your own website Learn more and get started today: https://ow.ly/CRwA50YvX2P

The only thing more daunting than trying to insert an image into a Word document is keeping up with all things Microsoft. Fortunately, our update covers everything you need to know for this month. We break down: - Updates to the Microsoft AI Partner Program - Extended service terms - Multifactor authentication enforcement - Updates to Microsoft specializations - And more See what's new: https://ow.ly/nlSz50YrSl9

Shadow agents, social engineering and prompt injection (oh my). Our AI and security experts reviewed the biggest security trends MSPs and MIPs need to watch for in the agentic AI era. Here’s what they want you to know: https://ow.ly/t6RZ50Yp9qa

We’ve got a new leader on the books (literally). Rohit Chakravarthy joins Pax8 in a brand-new role as Chief Accounting Officer where he will oversee the global accounting function and help advance our financial operations as we scale globally. Read more: https://ow.ly/iVYZ50YoApf

Dropping new features like they’re hot 🔥 Learn more about Security Coverage, a new feature in our Marketplace that helps you vet your clients’ security posture through the lens of the CIS Controls. https://ow.ly/inXx50YmvM0

If the destination is revenue with AI, then we've got the map 🗺️ We built a framework to guide your evolution from managing services to orchestrating intelligence for your clients. By transforming into a managed intelligence provider (MIP), you can capture net-new revenue streams and lock in recurring, high-margin services. The framework consists of six Plays: Play 1: Discovery Investigate your customer’s business to understand where agents can have the greatest impact. Play 2: Sell Learn how to monetize intelligence, creating go-to-market strategies that promise outcomes for your clients. Play 3: Buy Become a broker who validates, customizes and curates agent stacks from an agent marketplace based on your client’s business needs and operational complexity. Play 4: Build Design your own agents with low-code tools, package these solutions through marketplaces and monetize them. Play 5: Implement Focus on deploying agents in live environments, connecting them to systems of record and embedding them into existing workflows. Play 6: Manage Continuously operate, tune and scale agents (e.g. retraining models, managing permissions, bridging agents with legacy systems, sandbox testing). Our MIP Playbook digs in further on each area and shows you how to get started.    Link in comments👇

Before reaping the benefits of automations, you need to build them 🛠️ We’ve outlined three step‑by‑step workflow recipes for quoting, ticketing and upselling that you can set up in the Pax8 Marketplace. http://pax8.io/AKsG50Yl4MI

It’s heeeeerrre. New city. New agenda. See what we’ve cooked up for you and your MSP peers in Salt Lake City this June: https://lnkd.in/g_ZgkmjY #Pax8Beyond