JD Power

Soaring gas prices are intensifying affordability anxieties. 72% of consumers say they paid more for gas than they had in the previous month. And this is impacting how they spend, save, and plan: ⚠️41% are extremely worried about everyday costs increasing 🛒62% delayed bigger purchases in the last month due to higher costs With no immediate relief in sight, consumers are getting creative to stay afloat. How can banks support them as financial pressures rise? 👉 Read the JD Power Banking & Payments Intelligence Report to find out: https://hubs.la/Q04jprpF0

New warning signs for utilities ⚡ More than 1 in 4 consumers now say they’re struggling to manage their utility bills. Unpaid balances are rising, and many consumers believe utility costs are outpacing other everyday expenses. 👉 What’s driving this shift, and what does it mean for customers? Read the full article to find out: https://hubs.la/Q04hrKjF0 #AI #jdpowerinsights #utilities #financialadvice

The JD Power Utility Client Conference is back – September 2–3 in Chicago. This client-only, two-day conference provides a unique platform to exchange insights, explore emerging trends, and engage with the experts influencing the future of the utilities sector. Space is limited – contact your JD Power representative to confirm your spot today! #UCC #UtilitiyClientConference #chitown #jdpowerevents

Did you miss last month's customer service webinar? Good news! "Service Excellence and AI" featuring Mark Miller and Intermedia is now available on demand. 👉 Watch now: https://hubs.la/Q04hrMMJ0 #serviceexcellenceandai #AI #healthcare #jdpower

Online banks and neobanks have been gnawing into traditional institutions’ market share for more than a decade, providing checking and savings accounts that typically offer higher interest rates than banks with branches. 👀 Read the full article: https://hubs.la/Q04hrwn60 #onlinebanking #jdpowerinthenews #financialservices

Insurance shopping continues to rise, driven by ongoing affordability concerns and shifting consumer behavior across products and age groups. Want to know more? 👉 Download the latest Loyalty Indicator and Shopping Trends (LIST) Report to explore Q1 2026 activity across auto, home and renters insurance shopping and switching: https://hubs.la/Q04gnR840 #insuranceintelligence #quarterlyshoppinglistreport #loyaltyindicator

Congratulations to Charles Schwab for ranking highest among Checking Providers and Marcus by Goldman Sachs ranking highest among High-Yield Savings Providers, according to the J.D. Power 2026 U.S. Direct Banking Satisfaction Study! Study insights and brand rankings: https://hubs.la/Q04gnGH40 #JDpowerAwards #Banking #DirectBanks #Banks #CustomerSatisfaction #FinancialServices

Online-only banking providers are continuing to win customers from traditional banking institutions and drive high levels of customer satisfaction by establishing strong emotional connections rooted in personalized digital experiences, according to the 2026 U.S. Direct Banking Satisfaction Study. 📈 Online-only banking providers are driving strong emotional connections with customers by delivering highly personalized digital interactions 📈 Federally chartered online banks outperform neobanks on overall customer satisfaction 📈 Service quality and problem resolution experiences vary widely among neobank customers Read the full press release and see brand-level rankings: https://hubs.la/Q04gnCnx0 #Banking #DirectBanks #Banks #CustomerSatisfaction #FinancialHealth

Q1 Specialty Vehicle Market insights reports are now available! Get your high‑level snapshot of pricing trends, segment performance, and market dynamics across the Powersports, Recreational Vehicle, and Marine industries now: https://lnkd.in/gM39tv8t

✈️ A year of delays, crowded airports, and rising fees, and yet North American airlines just posted their strongest passenger satisfaction scores in years. According to the JD Power 2026 North America Airline Satisfaction Study, released today, overall satisfaction rose 8 points year over year, with first/business class up 17 points. Three carriers swept their segments, including one that has now ranked #1 for five consecutive years. The bigger question: with airfares on some routes tripling in recent weeks, can the industry hold the line? See the rankings and findings in the comments 👇