Medication reconciliation sounds basic, but as this data shows, it’s one of the hardest problems to get right at scale. Across remote care, discrepancies aren’t driven by a single failure point. They emerge from transitions of care, patient behavior, pharmacy access, documentation gaps, and sometimes simple confusion. The result: nearly 40% of EMR medication lists don’t reflect what patients are actually taking. That gap matters operationally. When med lists are wrong, titration workflows can overcorrect, masking issues of adherence, education, or access as physiology and introducing risk instead of clarity. At Cadence, we pair RPM signals with disease-specific medication reconciliation so interventions are grounded in reality. That means patient education, closed-loop communication with providers, and updating the record to reflect real-world use before clinical decisions are made.
Wearables and home monitoring improve visibility - but precision care still depends on a basic question: what is the patient actually taking and how are they taking it? Across 128k+ patient encounters in our remote care program, we found that ~40% of EMR medication lists don’t match patient-reported use. That discrepancy is driven by transitions of care, patient behavior, documentation quality, and system-level barriers. Operationally, this matters because titration workflows can overcorrect when the underlying issue is adherence, education, access, or confusion - not physiology requiring a dose change. Our approach at Cadence is to pair RPM signals with disease-specific med reconciliation so interventions are grounded in reality - and clinical decisions maintain high fidelity.