Botcopy’s cover photo
Botcopy

Botcopy

Software Development

Los Angeles, California 1,828 followers

Our platform transforms Google’s AI into safe, compliant, enterprise & gov-ready AI contact center experiences at scale.

About us

Botcopy is the industry-defining platform that transforms Google AI into secure, scalable, and enterprise-ready contact center AI experiences for citizens and customers. Our innovative combination of purpose-built tools and processes help you get started with AI the right way, bridging the gap between powerful AI models and real-world interactions, empowering large organizations to deliver AI-powered automation, authentication, and seamless customer engagement across high-stakes websites and mobile apps. With our Messenger (the UI of AI), Live Chat, TrueQ, AgentOne, Portal, and deep integrations with Google Cloud Dialogflow, Salesforce, NICE, Okta, ID.me, and much more, Botcopy enables organizations to streamline operations, reduce costs, and elevate customer satisfaction, all while meeting ADA standards, and supporting 140+ languages. A Google Next Award Winner, Botcopy’s platform is trusted in 50+ countries by 20,000+ brands, including the State of Minnesota, State of Ohio, State of Michigan, New York City, San Jose, and many more, helping businesses and governments scale AI-driven interactions with rich content, contextual awareness, and human handoff capabilities for optimal efficiency, continuous learning loops, de-risking AI and ensuring accurate answers every time, while still leveraging the vast power of LLM technology. We enjoy deep partnerships and collaboration with SIs and managed services partners, e.g., Egen, CDW, and Deloitte. Botcopy is the platform that makes AI infrastructure work for you. Let’s power your next-gen contact center experience—set up a priority meeting today to discuss rolling out your AI program. https://calendly.com/botcopydust/priority-meeting-enterprise-public-sector?month=2025-03

Website
https://botcopy.com
Industry
Software Development
Company size
11-50 employees
Headquarters
Los Angeles, California
Type
Privately Held
Founded
2017
Specialties
Artificial Intelligence, AI, Dialogflow, SaaS, b2b, Chat Software, Cloud integration, Chat UI, Enterprise Software, Public Sector, Govtech, and Contact Centers

Locations

Employees at Botcopy

Updates

  • Botcopy reposted this

    View organization page for Egen

    106,145 followers

    We are excited to welcome Alim Somani as Chief Executive Officer of Egen. Alim is a builder who turns emerging ideas and market opportunities into outcomes, bringing out the best in people to solve customer problems, deliver results, and scale impact across organizations. He co-founded Infusion and scaled it into a global digital business before its exit to Avanade, the Accenture and Microsoft joint venture, where he led North America sales. He then built Hatch’s digital practice, applying AI and engineering models to improve yield, energy use, and asset reliability across complex industrial systems. This is an important moment for Egen and the market we serve. Enterprise AI is moving from experimentation to execution. The opportunity is in delivering measurable impact at scale. Egen is well positioned for this next phase, with strong customer relationships, deep data and AI expertise, and a close strategic alignment with Google Cloud. We also want to thank Saleem Janmohamed for his leadership over the past three years. He helped build a strong foundation for Egen’s next chapter. We are pleased that he will continue supporting Egen as Vice Chair of the Board. Please join us in welcoming Alim to the Egen team! #AccelerateValue #AI #Data #Cloud #GoogleCloudPartner

    • Right: Picture of Alim Somani, CEO at Egen

Left: Quote from Alim Somani, "The opportunity for Egen sits at the center of a massive shift. Our customers are not looking for more AI experiments. They need better decisions, smarter operations, and real outcomes. Our focus is simple: make AI work where it matters and create the conditions for our team to do their best work.”
  • Botcopy reposted this

    TTEC Holdings Announces Leadership Transition for TTEC Digital TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced the appointment of Chris Brown as president of TTEC Digital, effective immediately. Brown succeeds Dave Seybold, who is stepping down as TTEC Digital CEO and will remain with the Company through April 30, 2026, to ensure a seamless leadership transition. “I am honored to lead this world-class team at a time of such immense opportunity. TTEC Digital has something genuinely special — the ability to bring together world-class talent, marquee technology partnerships, deep AI and data expertise, and global CX delivery at scale. As the world’s largest pureplay CX technology and services player, TTEC Digital is creating real, tangible value for enterprise clients across the globe,” said Brown. https://ttecd.co/4uMpy6g

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  • Botcopy reposted this

    View profile for Thomas Kurian

    Google197K followers

    We’re introducing new Gemini features across Google Workspace, giving you a knowledgeable partner to help get work done faster, including: - Docs: Gemini now acts as a co-editing partner that can generate fully formatted first drafts by synthesizing information from your emails, chats, files, and the web. - Sheets: Gemini can build entire spreadsheets and complex formulas using natural language, auto-populate data, and help solve advanced optimization problems that typically require complex formulas or models.  - Slides: Smarter slide generation lets you create slides that match the style of your deck, and will soon allow for the creation of full presentation-ready decks from a single prompt. - Drive: AI Overviews are coming to Drive, as is a new experience called Ask Gemini, which lets you engage in secure, multi-turn conversations about your content.  Read more here: https://lnkd.in/gxYzpqme

  • Botcopy reposted this

    Our partner TTEC Digital hosted a thought-provoking LinkedIn Live today, charting the course beyond ‘old-school CX' in 2026. Several points really resonated with me. Alfredo Rizzo's stance on “Thinking Day 2” in strategy is essential: true ROI comes from a continuous strategy to iterate and evolve your virtual agents for the real world, well past launch. This focus on iteration is exactly why we launched TrueQ at Botcopy: a robust learning loop and governance layer designed to make AI usable in regulated environments. Three more shifts from this discussion for today’s CX leadership that ring true from my work with customers and partners: Go to the "Gemba": AI success demands a ground-up approach, with leaders on the floor to understand real friction points. Audit for Agility: Assess your partners on deep prototyping - if they can't show real-world function, they're not the right fit for your innovative journey. Pilots = Readiness: Plan pilots beyond ‘tech test’ to a critical organizational "readiness" exercise. That's new-school CX, powered by continuous innovation. #GovTech #ContactCenterAI

    View organization page for TTEC

    371,534 followers

    If your CX still looks like it did last year, you’re already losing.  Your customers moved on. Your competitors moved on. Why is your CX still stuck? On Jan. 21 at 12 p.m. ET, join James Bednar and Alfredo Rizzo as they break down the trends that will define 2026 including where leaders must focus, how to modernize their tech stack, and why old habits are slowing progress.  Prepare to rethink everything you thought was “working.” Register now. 👇

    Say goodbye to old-school CX in 2026

    Say goodbye to old-school CX in 2026

    www.linkedin.com

  • 2026 is already off to the races. 🏁 Big things are coming soon. Stay tuned for more updates.

    View profile for Dustin Dye

    Is anyone NOT using NotebookLM yet? 🤯 I spent the long weekend feeding my sales notes, product feedback, and 2026 roadmap into it. I asked it to generate a podcast on our direction for the year, and I’m still blown away by the result. The takeaway was clear: Enterprise AI is moving past the "Chatbot" phase. In 2026, the market is tired of AI that can talk but can’t actually act. Most AI projects stall at the "Security Gap"—they can't reset a password or process a transaction because they don't know who they are talking to. Botcopy is closing that gap. Here is how we’re stepping up the game this year: 🔐 Identity-First AI (SEAL ID) We’ve bridged the gap between conversational AI and major providers like Okta, ID.me and Microsoft Entra ID. By prioritizing identity, our agents handle the "last mile" of verification. When an agent securely knows who it’s talking to, the conversation becomes hyper-personalized and high-value. 🤖 Orchestration with AgentOne We’re moving beyond the single chat box. Our AgentOne design allows for a multi-agent web deployment. Auto-Routing: Users are automatically routed to specialized agents (Billing, Tech Support, Sales). #AgentOne: A clean, clickable interface that houses several department agents in one place. No more messy handoffs. #Organized #UI: ⚖️ Governance & Scale With TrueQ, we’re standing strongly behind AI regulation and workflow management. Combined with our AI Learning Loops, we’re ensuring your infrastructure gets smarter and safer with every interaction across Google, AWS, and Azure. 🚀 The #AgentPlace Marketplace (COMING SOON) I am most excited about this. AgentPlace will be our marketplace for AI applications—scalable "skill sets" that save teams thousands of dev hours. We’re already working with incredible partners like TTEC Digital, Egen, and License Corporation to bring this to life. 2026 is the year AI stops being a "project" and starts being a digital coworker. I’m pretty damn excited for what’s next. Want to see where we're headed? Check out the links in the comments! 👇 Audio deep dives: 🎙️ Botcopy Evolution 2026: https://lnkd.in/gqnfEVFx 🎙️ Botcopy Marketplace (Coming soon): https://lnkd.in/gAEUrAEG Huge thanks for the support: Adam Cerini, Josh Dries, Sam Segura #EnterpriseAI #Botcopy #AgenticEnterprise #IdentityManagement #NotebookLM #AgentOne #DigitalTransformation

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  • We're growing! Warm welcome, Alec Rosenblum.

    🚀 Big News: Alec Rosenblum is Joining the Team! I am excited to share that Alec Rosenblum is officially joining our squad as our new SLED/FED Account Executive! I’ve known Alec for a long time, and bringing his talent over to "our side of the fence" is a huge win for us. Alec comes to us after spending the last four years at a premier government-affairs firm supporting clients in regulated industries and technology. While he is a seasoned attorney, he also has an incredible knack for navigating complex spaces while keeping everyone connected and moving toward the same goal. We've got a lot of work to do. Glad to have you aboard. #NewHire #TeamGrowth #SLED #FED #Strategy #RelationshipBuilding #WelcomeAlec

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  • Botcopy reposted this

    View profile for Dustin Dye

    BOTCOPY7K followers

    ✈️ Next stop: Minnesota to take the stage at the #GOVIT #Leadership #Summit. I'm looking forward to syncing with other leaders and discussing a topic that's on everyone's mind. The government shutdown impacts us all. The trickle-down effect is real, hitting Federal, SLED, and Enterprise sectors alike. But, similar to the pandemic's impact, residents still need the government's support. Delays in healthcare, travel, unemployment insurance, and childcare have serious consequences. This is where AI can help right now. Today, AI can help ensure resident support inquiries are handled 24/7. While it might not solve all things out of the box, the technology's capabilities have advanced light-years in just the last two years. In partnership with Google, TTEC Digital, and Carahsoft, Botcopy's mission—both at this summit and for years to come—is to make sure AI drives real impact, ensuring support is there when you need it. For everyone. In any language. These are exciting times, and the ability to collaborate and set policies around what is to come is key. Hope to see you there. P.S. To help drive this mission, Botcopy is #hiring. If you or anyone you know is passionate about using AI for good, please feel free to reach out. https://lnkd.in/gry_zC6i

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Funding

Botcopy 4 total rounds

Last Round

Series unknown

US$ 2.2M

See more info on crunchbase